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Maria’s weekly expert insight on empathy-led business, culture and brands

  • Are You Outsourcing Empathy in Your Organization?

    Are You Outsourcing Empathy in Your Organization?

    My 9-year-old son recently left a note on his dirty breakfast dishes: Can u pls take care of this ☹️Thanks The fact you must know is that he placed the dishes on the counter right above the dishwasher. The ultimate in lazy maneuvers. I mean, writing the note took him longer than putting the dishes…

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  • Gratitude Leads to Empathy

    Gratitude Leads to Empathy

    The reports are in. Unless you’ve been living under a rock, you are hearing more and and more about how having an attitude of gratitude enhances our lives – and our performance. This is not some simple hack of Pollyanna thinking. Studies show that a sustained practice of gratitude improves heart health, increases resilience, improves…

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  • Belonging is Great. Tribalism? Not So Much

    Belonging is Great. Tribalism? Not So Much

    We as humans crave connection and belonging so much, it can feel safe but might have a dark side too.

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