Cash flow, creativity, and compassion are not mutually exclusive™
LEAD WITH THE HUMAN EDGE IN THE AGE OF AI.
Inspire your leaders to boost engagement, performance, and innovation by embracing practical empathy as a strategic advantage.
Let’s get started!
Now is the time
The current market is not merely asking, but requiring that you adapt and evolve.
You need visionary and compassionate leaders. You need a high-performing and empathetic culture. You need an influential and uplifting brand.
Amid massive disruption, either/or thinking just won’t cut it. We need BOTH/AND leaders to solve complex problems.
Fortunately, winning leaders and organizations can be compassionate and competitive, ambitious and empathetic. Cultivating empathy is anything but fluff: it fosters more innovation, happier stakeholders, and lucrative bottom-line results.
Today, customers, stakeholders, and employees alike expect your company to value and model empathy – inside and out.
Cash flow, creativity, and compassion are not mutually exclusive™.
Empathy is the new foundational standard, not a fluffy afterthought.
#1
Empathy is #1 for “new product innovation success.”
Nielsen
87%
of CEOs agree the company’s financial performance is tied to empathy.
Businessolver
92%
of team members would be more likely to stay with their company if business leaders empathized with their needs.
Businessolver
2x
Emotional connection is TWICE as valuable as customer satisfaction.
Harvard Business Review
Improve your empathy in your business or brand now and for the long-term.
My clients learn to imbue their work with compassion to create strong leaders, thriving cultures, and winning brands.
Are you ready to see how high your organization can climb when it’s supercharged by empathy? And how your people can engage and perform beyond your wildest expectations?
Just a few of the organizations that love working with Maria
Maria brings nearly 30 years of empathy-led leadership, business, and brand expertise. She has been a trusted advisor to hundreds of companies and brands, including massive global corporations, pioneering startups, and heart-centered nonprofits.
In her engaging workshops and mindset-shifting presentations she offers actionable strategies to amplify impact, and explains how compassionate business tactics will transform organizations from the inside out.
Maria can help if…
- You want to cultivate integrity in your leadership, business, culture, and brand.
- You want to create a business that makes a significant difference in the world.
- You want to craft empathetic brand stories to better engage and connect.
- You want to leverage your compassionate culture to attract and retain top talent.
- You want to make the world a better place while still turning a healthy profit.
More Happy Clients
Conversations with leaders, changemakers, and those who challenge the status quo.
The Empathy Edge Podcast
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Amy Mosher Berry: Beyond Coffee Runs: Turning Interns into Impact
Internships have changed a lot since COVID, and if done well, they can be powerful tools for both attracting top young talent and fueling your organization’s productivity. But too often, leaders miss the mark, leaving interns underutilized and organizations frustrated. Amy Mosher Berry shares what’s really going on with young professionals today and why mentorship […]
LATEST BOOK: The Empathy DILEMMA
How successful leaders balance performance, People, and Personal Boundaries
Through Maria’s research, interviews, and practical advice, you’ll discover the Five Pillars of Effective Empathetic Leadership that enable you to balance empathy with high-performance, accountability, and your own mental health. Endorsed by many thought leaders, including #1 NYT-bestselling author Daniel Pink as “…a refreshing and practical guide for leaders who want to make empathy more than just a buzzword…Ross provides a holistic approach to empathetic leadership that is both inspiring and achievable.”
Expert Insights from Maria
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Why Empathy and Accountability Are Not Opposites — and How They Drive Results
Most executives still dismiss empathy as something you have time for when business is good. That’s backwards. The organizations that consistently outperform their competitors share one thing: leaders who understand that empathy isn’t the opposite of accountability. It’s what makes accountability stick. When people feel genuinely seen and understood, they stop protecting themselves and start…
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Retention is a Leadership Problem, Not an HR Problem
If you’re an HR leader, employee retention probably keeps you up at night. “Quiet quitting,” disengagement, and high turnover are signs that something deeper is off. You might beef up benefits, offer flexible schedules, or increase compensation—and those are helpful—but they don’t address the core issue. Because people don’t leave companies. They leave leaders. Retention…
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Empathy Under Attack: Leading With Heart in Hostile Times
Lately, I’ve been wondering: Is empathy under attack? And if so, how do we as leaders, parents, citizens—humans—continue to lead with empathy in a world that sometimes seems to mock, punish, or politicize it? So today, I want to pull back the curtain and talk about what it’s like to do this work, and why—despite…
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