The Empathy Dilemma
How Successful Leaders Balance Performance, People, and Personal Boundaries
Order NOW!
Lead with compassion without compromising high performance or financial success.
We have entered a new world of work. It’s a world where successful leaders embrace a human-centric approach, prioritizing the mental health and personal responsibilities of their employees alongside their professional ones. However, post-pandemic, a dark side to the empathetic workplace has emerged and many well-intentioned business leaders are struggling to keep both productivity and morale high.
In The Empathy Dilemma, author, speaker, and empathy advocate, Maria Ross, explores the difficulties organizational leaders are having, and the solutions they need to get back on track. Drawing on her decades of experience, thorough research, and extensive interviews, Ross goes back to the basics of what empathy is, and what it isn’t. She details where leaders are going wrong and how to navigate complicating factors such as generational mindsets, philosophical differences, and diverse life experiences while still getting the job done. By utilizing the five pillars of effective empathetic leadership: self-awareness, self-care, clarity, decisiveness, and joy, leaders will discover actionable tactics to create this firm foundation that enables compassion to co-exist with high-performance. And by bringing this all into focus, Ross emphasizes the fact that empathy is a two-way street that involves mutual respect and trust between all involved parties.
Written as a follow-up to her book The Empathy Edge, The Empathy Dilemma looks at the compassionate leader through a post-pandemic lens. It is the guide every leader needs in order to prioritize performance and protect mental health so that both their organization and their teams come out on top.
Order your copy of The Empathy Dilemma below!
Order your copy of The Empathy Dilemma now at these retailers – and enjoy volume discounts for your team at Porchlight.
Client gifts? Employee perks? Thank you gifts? #JustSayin
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Come See Me at a Book Event!
9/11/24
9/12/24
Seattle WIT Regatta Walky Talky
Noon to 2 pm walking discussion
9/16/24
VIP Private Online Launch Event
By Invite Only
9/18/24
TBWA/U Global Learning Program Webinar: The Empathy Dilemma: Balancing Empathy with Accountability and Performance
Open only to TBWA employees
9/19/24
10/2/24
Optionality Live event with WIN Alliance at Extreme Networks San Jose, CA, 3-5 pm PT
10/5/24
Book Discussion and Signing at Book Passage
Corte Madera, CA, 1 pm PT, Emceed by Rob Volpe
10/9/24
Heinz Marketing Inner Circle Fireside Chat.
Private event by invitation only
10/28/24
Thought Leader 10x! Business and Leadership private peer advisory group
By Invite Only
10/29/24
Virtual Discussion with Fluency Consulting’s Catherine Ducharme
Event Page to Come
11/2/24
Empathy Summit Online, 9 am PT; Speaking at 10:10 am PT; Empathy Circle to Follow
11/6/24
SHRM INCLUSION Conference Session, The Empathy Dilemma
Aurora, CO, Speaking on Nov 6, 1-2 pm MT
12/5/24
SPC and SWEP The Empathy Dilemma Virtual Keynote, Noon to 1 pm PT/ 3 to 4 pm ET
Register now
12/18/24
Athena Alliance Monthly Online Salon
For Members Only, but you can join the discussion with code ROSS as my guest!
3/5/25
Watch Me Think Summit: Humans & AI: How do we understand people better? Chicago, IL
Sign up now
The Empathy Edge Podcast is here!
Praise for The Empathy DILEMMA
Want to learn more about The Empathy Dilemma or bring me in to your organization or conference to to deliver a dynamic and valuable keynote or workshop? Contact me with your questions!
How You Can Help
Do you want to be part of this organizational transformation to make our work – and our world – more empathetic? Here are a few ways to help get the book to people who could benefit from reading it.
- Buy the book. Seriously, that’s the most helpful first step. Buy one for yourself, or order in bulk for your team, business association or entrepreneur group. PS: The book makes a great client and customer gift. Just sayin’! You can do so at Amazon, Porchlight or BN.com.
- Review the book: Online reviews really help raise the book’s profile on online retailers, as well as put it on interested people’s radar. If you are committed to changing the rules about how business gets done, please post an online review. Thank you.
- Share the book. If you enjoyed it, tell someone else…or lots of someones. It doesn’t matter if it’s a friend or your entire mailing list, it all helps and you’ll have my eternal thanks. Please tag the book as #empathydilemma on any social platform, so I can thank you and follow along.
- Connect the book to influencers/media. If you have direct contact with a media outlet, influencer, podcast host, publication, etc—I’d be so grateful for an introduction.
If you can think of or want to help in other ways, like hosting a book event, making an intro or bringing me in to speak, please contact me now and let’s make magic together!
If you’ve read this far, you’re good people. THANK YOU for making the world more empathetic, compassionate and kind.
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