Cash flow, creativity, and compassion are not mutually exclusive™

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The Empathy Edge
Ready to infuse your brand, leaders, and cultures with genuine empathy to achieve phenomenal success?
Conversations with leaders, changemakers, and those who challenge the status quo.
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James Terry: Three Shifts Reshaping How Companies Hire and Manage Flexible Workers
The world of work is being reshaped in real time, and the companies that are winning are the ones rethinking not just who they hire, but how, when, and why. With over 15 years of experience across staffing, HR technology, and workforce solutions, James Terry,…
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Rachael Kelly: People-First Systems and Models That Break Limiting Cycles
We’ve long been told that compassion and profitability can’t coexist. My guest today challenges that idea, building her business, people systems, and technology around proving otherwise—and helping clients do the same. Rachael Kelly is a bestselling author and founder and CEO of Hive Enterprises. She…
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Peter Swimm: Stop AI-ing the Wrong Things — Put Your Humans First
We’re all so busy “AI-ing” everything that nobody stops to ask — are we actually solving the right problems for the real humans on the other end? Peter Swimm is a conversational AI product lead and solutions expert with nearly three decades of experience building…
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October Hot Take: On My 54th Birthday, I Have Something to Say
On her 54th birthday, Maria gets personal, fired up, and a little cheeky. She shares the story behind her brand-new speaker reel – three minutes, eighteen years of work, and all the vulnerability that comes with watching your life’s mission condensed into a single video. …
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Claire Mia Burnett: Your Energy Is Money and Most Leaders Are Overdrawn
What if your energy worked like money? My guest is Claire Mia Burnett, a coach and currently the Director of Operations and Effectiveness at McKesson. She has spent her career working with some of the most recognizable organizations in the world, building the systems meant…
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Maria and Rob: Is Empathy an Emotion, Skill, Interaction, or Choice?
Maria Ross and Rob Volpe are back! Today, we talk about empathy like it’s an emotion: something that washes over you, or doesn’t. But what if you don’t feel it? Does that make you bad at empathy? The science doesn’t offer a tidy answer. Some…
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Dan Cosgrove: The ROI of Dignity – Disrupting Broken Employee Benefits for Good
Here is a stat that should make every leader uncomfortable: most companies are overpaying for employee healthcare while their employees are still underserved, afraid to use it, and one medical bill away from a crisis. My guest today is Dan Cosgrove, CEO of Better Benefits…
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Rebecca Dhrimaj: How to Lead Teams Through Change with Empathy
Most leaders are promoted because they’re excellent at strategy, operations, or delivering results. But very few are ever taught how to lead people or give feedback. And that’s where things fall apart. Rebecca Dhrimaj is on a mission to redefine what leadership looks like in…
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Alex Tieu: How Empathy as Policy is Disrupting a Cutthroat Industry
Today we get to see what it actually looks like when a leader builds an entire organization around empathy and people – operationalizes it, measures it, and watches it drive real, bottom-line results. When Alex stepped into leadership of JLG Lawyers, she brought an operational…
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Carlo Odicino: How People-Centered Leaders Get Big Sh*t Done!
Warning: We’re getting a little spicy today! What if caring deeply about your people was actually the fastest way to get big sh*t done? I’m talking with Carlo Odicino, CEO and Founder of One TEAM Partners, where he helps early-stage companies bring innovations to market…
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Hot Take: What the Fire Horse Has Taught Leaders About Reinvention
We are living in the Year of the Fire Horse. And if you know anything about Chinese astrology, you know that the Fire Horse is not a gentle, meandering kind of energy. It is fast, fierce, unpredictable, and transformative. It burns down what isn’t working…
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Nada Lena Nasserdeen: Why Expertise Isn’t Enough to Lead High-Performing Teams
We’re entering a leadership era where charisma without self-awareness falls flat, expertise without empathy stalls out, and confidence isn’t a personality trait; it’s a leadership skill that can be trained. Nada Lena Nasserdeen has built her life’s work around that reality. Nada is the Founder…
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