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The Empathy Edge
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Conversations with leaders, changemakers, and those who challenge the status quo.
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Claire Mia Burnett: Your Energy Is Money and Most Leaders Are Overdrawn
What if your energy worked like money? My guest is Claire Mia Burnett, a coach and currently the Director of Operations and Effectiveness at McKesson. She has spent her career working with some of the most recognizable organizations in the world, building the systems meant…
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Maria and Rob: Is Empathy an Emotion, Skill, Interaction, or Choice?
Maria Ross and Rob Volpe are back! Today, we talk about empathy like it’s an emotion: something that washes over you, or doesn’t. But what if you don’t feel it? Does that make you bad at empathy? The science doesn’t offer a tidy answer. Some…
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Dan Cosgrove: The ROI of Dignity – Disrupting Broken Employee Benefits for Good
Here is a stat that should make every leader uncomfortable: most companies are overpaying for employee healthcare while their employees are still underserved, afraid to use it, and one medical bill away from a crisis. My guest today is Dan Cosgrove, CEO of Better Benefits…
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Rebecca Dhrimaj: How to Lead Teams Through Change with Empathy
Most leaders are promoted because they’re excellent at strategy, operations, or delivering results. But very few are ever taught how to lead people or give feedback. And that’s where things fall apart. Rebecca Dhrimaj is on a mission to redefine what leadership looks like in…
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Alex Tieu: How Empathy as Policy is Disrupting a Cutthroat Industry
Today we get to see what it actually looks like when a leader builds an entire organization around empathy and people – operationalizes it, measures it, and watches it drive real, bottom-line results. When Alex stepped into leadership of JLG Lawyers, she brought an operational…
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Carlo Odicino: How People-Centered Leaders Get Big Sh*t Done!
Warning: We’re getting a little spicy today! What if caring deeply about your people was actually the fastest way to get big sh*t done? I’m talking with Carlo Odicino, CEO and Founder of One TEAM Partners, where he helps early-stage companies bring innovations to market…
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Hot Take: What the Fire Horse Has Taught Leaders About Reinvention
We are living in the Year of the Fire Horse. And if you know anything about Chinese astrology, you know that the Fire Horse is not a gentle, meandering kind of energy. It is fast, fierce, unpredictable, and transformative. It burns down what isn’t working…
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Nada Lena Nasserdeen: Why Expertise Isn’t Enough to Lead High-Performing Teams
We’re entering a leadership era where charisma without self-awareness falls flat, expertise without empathy stalls out, and confidence isn’t a personality trait; it’s a leadership skill that can be trained. Nada Lena Nasserdeen has built her life’s work around that reality. Nada is the Founder…
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Scott Stirrett: Why Getting Comfortable with Uncertainty Is a Core Leadership Skill—and How to Build It
What if uncertainty isn’t something to fear or even survive, but a skill you can train and a competitive advantage you can build? Scott Stirrett has spent more than a decade helping people do exactly that. Scott is a Canadian entrepreneur, author, and the founder…
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Dr. Ute Liersch: How Resilient Leaders Bend Without Breaking
What if resilience isn’t about powering through, pushing harder, or staying unbreakable but about knowing how to bend, recalibrate, and return to center without losing yourself in the process? That question sits at the heart of my conversation with Dr. Ute Liersch, a German psychologist,…
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Hot Take: You Are Your Decisions, Not Your Intentions
While many leaders want to lead with empathy, they often fail to translate that desire into actionable decisions. Today, Maria discusses the distinction between intention and decision and highlights the importance of making–and committing–to those decisions that lead to tangible changes. She also emphasizes the…
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What Does It Mean to Be Human? Ep 6: The Whole Messy Thing We Want to Protect
In a world racing toward smarter machines, empathy speakers and authors Rob Volpe and Maria Ross get curious in this limited subseries about what only humans can feel, do, and be — and why that’s our greatest competitive advantage. Enjoy this limited subseries here on…
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