So much of what's happening in the world right now is fueled by hate. Division. Us against them. And sadly, some of us are only moved to action when we get angry. Our blood boils, our pulse quickens, and we step into fight mode. Rage can be a good thing if it fuels progress. And Lord knows marketers use fear, uncertainty and doubt all the time to drive people to purchase. But does it … [Read more...]
Can Your Brand Be Aspirational and Authentic?
Marketing gets such a bad rap. Most often, people perceive that it's about lying to people. When we witness soda companies and fast food restaurants conveniently brush aside the negative health effects of their products - or cosmetic companies literally making up ingredient names to feed into the culture's obsessions with youthful skin - well, it can be hard to see marketing as anything but a … [Read more...]
Representation Matters
This month, Ketanji Brown Jackson was confirmed to the US Supreme Court - the first Black woman to be on the bench. A woman with way more qualifications and experience than any of the sitting judges. And yet she had to prove herself over and over, and was subjected to ridiculous questions, biased scrutiny and outright disrespect. Some people may not understand why this is being celebrated, so … [Read more...]
Choose Your Words Carefully
Words matter. How we name or articulate something defines how we see it. We often get lazy and use words in the wrong way (ever heard someone say "mute" instead of "moot" point?). But that can have a profound impact on how effectively we connect with each other. If someone says they "love" you, it should mean something, Yet, I throw around the word "love" all the time whether I'm talking … [Read more...]
3 Lessons for Entrepreneurs – from an Accidental Entrepreneur
I never thought I'd own my own business. But here I am, just celebrating 14 years of Red Slice. Whoa. It's the longest job I've ever had! My corporate career was very successful and I was on a good trajectory. I liked getting regular paychecks, benefits, clear goals and metrics (most of the time!). I thrived on working in teams. For those who want to know the nuts and bolts of how … [Read more...]
3 Surefire Ways to Attract Ideal Clients and Customers
Is this true of you as an entrepreneur, coach, consultant, marketer, or business owner? "We do amazing work and offer tremendous value.. I just wish more people better understood what we can do for them and how much we have to offer. It's so hard to get people to pay attention, and I hate sales!" Yep. Been there. We all have. The solution is not to spend more money on marketing. … [Read more...]
What Does Empathy Look Like at Work?
We all agree more empathy is a great idea, yes? Companies have grand plans to create inclusive cultures and we as leaders take empathy workshops to strengthen that muscle and boost innovation, collaboration and engagement. But what does empathy look like at work? Like, in action at work? And how can we avoid slipping into unproductive sympathy when we make those attempts? When expressing … [Read more...]
Gain an Empathy Advantage: Global Workshop
Furious customers and failed business launches. Dysfunctional work teams. Workplace inequity. Partnerships abandoned out of fear, projects destroyed by misunderstanding. Almost every problem that exists in the business world can be traced back to a single, common origin: Lack of empathy. (TWEET THIS!) When we are unwilling to place ourselves in someone else’s shoes—unwilling to talk, … [Read more...]
3 Ways to Start the New Year Off Right
As we close out on another year of a global pandemic, I’m struck by how much we’ve all learned about ourselves. How we rediscovered resilience, got creative, and finally started to live authentically. And by authentically, I mean getting real about issues ranging from racial inequity to mental health to standing stronger in our own political beliefs and convictions. Can you relate? As we … [Read more...]
3 Ways to Be a Role Model and Influencer
Quick. Name an influencer or role model you adore. Someone you follow on social media, or listen to their podcast, or read every book they’ve ever written. You may think you are so far from becoming that influential. And you’d be dead wrong. My dear friend, coach Jamie Greenwood has said in the past that we get to be culture makers and culture changers. And my book The Empathy Edge was all … [Read more...]
- 1
- 2
- 3
- …
- 52
- Next Page »
