Blog
Maria’s weekly expert insight on empathy-led business, culture and brands
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The Bear on How to Deescalate Conflict
If you’re not watching The Bear on Hulu, go. Now. It’s the story of Carmen Berzatto, a world-class chef who returns to his Chicago home to take over his brother’s working-class sandwich shop after his brother commits suicide. My husband and I love it because it’s all about the restaurant business, which we’re kind of…
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Change is Hard – Even When It’s Good For Us
My son loved his play kitchen when he was a toddler. His toy groceries, pots, and pans came to life for him, so he would bake cakes, fry up eggs, and offer me and my husband dinner, which usually consisted of waffles, a chicken leg, asparagus, and a side of fries – and chocolate milk.…
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What Does Psychological Abuse at Work Look Like?
You never knew who would be crying in the office on any given day. Today, it was mine. Again. But I would not give them the satisfaction of seeing it. See, my anger, powerlessness, and frustration come out as hot tears. They used to tell us not to “get emotional” at work. But what happens…
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