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Maria’s weekly expert insight on empathy-led business, culture and brands

  • What Brock Purdy Can Teach Us About Humble Leadership

    What Brock Purdy Can Teach Us About Humble Leadership

    Well, my San Francisco 49ers did not make it to the Super Bowl this year. But not for want of trying. Plagued with injuries, they still got to the NFC Championship game with their 3rd string quarterback, young rookie Brock Purdy. And a 13-4 record to boot. In the final NFC Championship game, Purdy got…

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  • Why Can’t Love Be Part of Your Business Model?

    Why Can’t Love Be Part of Your Business Model?

    Think about your organization’s values for a sec. Oh, and if you don’t have those articulated, we should probably talk!  I bet you have values such as integrity, honesty, innovation, fail fast, or others that are similar. Maybe you have something like, Take Risks or Customer Obsession, or even as one client of mine did…

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  • Employees: Empathy is a Two-Way Street

    Employees: Empathy is a Two-Way Street

    We’ve been talking a lot about empathy in leadership. And after years at his, I’m realizing that many of us empathy activists might be perpetuating a problem:  Some employees and team members think empathy is just a one-way street. I’m not going to point any generational fingers at anyone, but many leaders I speak to…

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