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Maria’s weekly expert insight on empathy-led business, culture and brands

  • Can Your Brand Be Aspirational and Authentic?

    Can Your Brand Be Aspirational and Authentic?

    Marketing gets such a bad rap. Most often, people perceive that it’s about lying to people. When we witness soda companies and fast food restaurants conveniently brush aside the negative health effects of their products – or cosmetic companies literally making up ingredient names to feed into the culture’s obsessions with youthful skin – well,…

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  • Representation Matters

    This month, Ketanji Brown Jackson was confirmed to the US Supreme Court – the first Black woman to be on the bench. A woman with way more qualifications and experience than any of the sitting judges. And yet she had to prove herself over and over, and was subjected to ridiculous questions, biased scrutiny and…

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  • Choose Your Words Carefully

    Choose Your Words Carefully

    Words matter. How we name or articulate something defines how we see it. We often get lazy and use words in the wrong way (ever heard someone say “mute” instead of “moot” point?). But that can have a profound impact on how effectively we connect with each other. If someone says they “love” you, it…

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