Cash flow, creativity, and compassion are not mutually exclusive™
Blog
Maria’s weekly expert insight on empathy-led business, culture and brands
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Elevate Your Brand through Personal Style with Kaarin Huffman
Can what you wear influence whether you land a client, get hired, negotiate a favorable contract or if an audience believes you are credible and trustworthy? You bet. Brand extends beyond just your logo or colors to what YOU project when you walk into a room, lead a meeting or take the stage. Now, some…
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Representation Matters
If motherhood has taught me any important lesson that has benefitted my business the most, it is this: Be resilient. My son is now four-and-a-half and he tests my patience, grace and sanity on a daily basis. But he’s also taught me how to think on my feet, come up with creative solutions, adapt on…
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A Tale of Two Customer Experiences
Customer experience is now a defining competitive edge. In fact, this Forbes.com article states that customer experience is one of the top disruptive trends in business this year. So let me ask you: Which customer experience would you rather have? One where the customer service rep responds promptly, empathizes with your issue, and offers you…
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