Cash flow, creativity, and compassion are not mutually exclusive™
Blog
Maria’s weekly expert insight on empathy-led business, culture and brands
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The Art of the Deal
Negotiation. Partnership. Bartering. Often, it’s the “people management” part of business that causes the most anxiety and challenges. Last week, I was honored to moderate a CRAVESeattle panel for women entrepreneurs titled The Art of The Deal. We tackled these issues and I wanted to share some key takeaways with you. Forging Effective Partnerships When…
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NO is not a dirty word
I think we’re programmed to see “No” as a dirty word from a young age. No candy before bedtime. No, don’t touch that outlet. No, you can’t have the car tonight. No, you absolutely cannot date that guy who’s ten years older than you and plans to pick you up on his motorcycle… Here’s the…
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The most important person to your business
“I’m nobody.” Recently, I got to witness a fascinating customer service moment. I was at a specialty grocery store in my neighborhood and as I walked up to the check out line, a man was complaining to the cashier. Doesn’t really matter about what. It was something to do with freshness expiration dates on some…
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