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Blog

Maria’s weekly expert insight on empathy-led business, culture and brands

  • Two to tango or tussle? How to build better business relationships

    Any business relies on relationships, no matter what you sell.  Whether with customers, suppliers or your business partner – maybe you’re co-authoring a book with someone – your relationships are a key business asset and can make or break your brand…and your success. How do you make a business “marriage” work? Enter Kathy Clayton: Personal…

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  • How you like me now? A chat with Michelle Tillis Lederman

    We all say it. We want to work with people we like. But can it really be this easy to conduct business this way? Can we focus on networking with the people we like and with whom we genuinely connect versus just the “right” people? Michelle Tillis Lederman says yes – in fact, it’s better…

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  • Brand autopsy: Komen and Planned Parenthood

    Just in the last 48 hours, the breaking news on this brand implosion continues with more twists and turns than a corkscrew roller coaster at Six Flags. In the time between when I planned to write this post and now, the saga between Komen and Planned Parenthood experienced backlashes, reversal, backlashes to the reversal and social…

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