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The Empathy Edge
Ready to infuse your brand, leaders, and cultures with genuine empathy to achieve phenomenal success?
Conversations with leaders, changemakers, and those who challenge the status quo.
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Conny Kalcher: How Zurich is Making Empathy Pay Off by Closing the Gap
For years, empathy was treated as a business nice-to-have—important, but secondary to speed, scale, and efficiency. The data now tells a very different story. In this conversation, Maria and Conny, the Chief Customer Officer at Zurich Insurance Group, dive into Zurich’s new global study, Addressing…
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Claude Silver: Be Yourself at Work for the Ultimate Leadership Advantage
Too many leaders are still trying to succeed by becoming someone they think they’re supposed to be—quieter, tougher, more polished, less human. And in the process, they’re leaving their greatest strengths at the door. My guest believes that’s exactly backward. Today, we welcome back Claude…
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Dr. Claire Yorke: Can Empathy Fix Broken Politics?
It’s easy right now to believe that the divisions we see are simply too deep to repair. That empathy has become a liability. That listening has been replaced by winning. And yet, I still believe, perhaps more than ever, that empathy remains our greatest tool…
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Joris Merks-Benjaminsen: Managing Without Power to Balance Humanity and Performance
Balancing performance with human leadership can be tough for some leaders. The goal is to strike a healthy balance, while always remembering that taking thoughtful care of your people, recognizing their unique contributions, and creating an environment where they can thrive can lead to the…
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Kasey D’Amato: Making High-Stakes Decisions Requires Empathy and Self-Compassion
What happens when you’re standing at a pivot point — the kind where your next move could shift everything for your business, your team, or your career? In those high-stakes moments, success doesn’t come from spreadsheets alone. It requires empathy, emotional intelligence, and even self-compassion.…
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Rebecca Geshuri: When Good Moms Feel Bad and Why Supporting Them is a Leadership Imperative
What if the problem isn’t that moms are failing—but that we’ve built systems that quietly ask them to do the impossible and then blame them when they struggle? My guest today, Rebecca Geshuri, sits at the intersection of motherhood, mental health, and compassion in a…
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February Hot Take: Leading Humans in a Hurting World
In today’s timely hot take episode in this heavy world, Maria discusses the importance of empathy in leadership during challenging times, emphasizing that emotional connection at work is crucial. She highlights how unaddressed employee emotions lead to disengagement and reduced performance, and offers 3 practical…
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Michelle Feferman: How Leaders Create Psychological Safety When Employees Are Afraid
I had to get this urgent episode to you sooner rather than later, given the climate of fear in the U.S. in current times. For many employees right now, work doesn’t feel like a safe place. It feels uncertain, frightening, and deeply personal. In moments…
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Amy Mosher Berry: Beyond Coffee Runs: Turning Interns into Impact
Internships have changed a lot since COVID, and if done well, they can be powerful tools for both attracting top young talent and fueling your organization’s productivity. But too often, leaders miss the mark, leaving interns underutilized and organizations frustrated. Amy Mosher Berry shares what’s…
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Donzel Leggett: Designing Success When the Odds Are Not In Your Favor
What if creating championship-level performance has far less to do with the team you inherit and everything to do with your own mindset and how you lead, design systems, and set standards from day one? That question came up again and again in my conversation…
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Sam Daley-Harris: Reclaiming Our Democracy
What if everything you believe about advocacy is incomplete? What if the real work of changing the world isn’t just about fixing problems, but about transforming ourselves in the process? That’s the heart of the work of Sam Daley-Harris, Founder and Principal of Civic Courage,…
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Ed Kirwan: The Most Effective Way to Build Empathy
What if empathy wasn’t something we talked about, but something we actually trained, practiced, and scaled? My guest today, Ed Kirwan, is doing exactly that. Ed is the CEO and Founder of Empathy Studios, a creative education organization using the power of film to develop…
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