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The Empathy Edge
Ready to infuse your brand, leaders, and cultures with genuine empathy to achieve phenomenal success?
Conversations with leaders, changemakers, and those who challenge the status quo.
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Michael Bach: What Exclusion is Costing Your Company
The research is clear: investing in diversity, equity, inclusion, and belonging contributes to your bottom line. I hate to be so crass about a topic that should just be something we care about as humans connecting with other humans, but with all the recent backlash…
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Jessica Swank: How Box Navigates the New World of Work
Post-pandemic leadership can be challenging. With the current market and increased expectations workers, leaders, and mid-level managers are squeezed, balancing the needs of the business with the demands of their people. This is why I’m excited to talk to a Chief People Officer of a…
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Gautam Shah: Exercising with a Snow Leopard: Video Games to Engage Wildlife Conservation
Visiting snow leopards in their natural habitat or hanging with penguins in Antarctica is a life-changing way to engage with nature but it’s not within the grasp of most people. So how can we leverage technology to offer that exposure and foster empathy for wildlife…
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May Hot Take: Why is Self-Care Core to Empathetic Leadership?
Self-care is more than just manis, pedis, and massages. It is vital to helping leaders embrace empathy while also making tough business decisions, holding people accountable, and setting high-performance standards. It matters because depleted leaders are ineffective leaders. To access this episode transcript, please scroll…
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Diana Cutaia: How Psychological Safety Boosts Performance in Sports – and at Work
What do psychological safety, your team’s performance, and sports coaching have in common? Today, you’re going to find out how belonging helps you innovate and perform beyond even what you thought possible. Today, Diana Cutaia defines what we mean by “peace” and that it is…
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Andrea Butcher: Balancing Empathy, Accountability, and Vulnerability
The most popular question I get, by far, is how to balance empathy and accountability. often a false impression of empathy that makes us ask this question in the first place. Today, I’m talking with Andrea Butcher, CEO of HRD, a Leadership Development Company. Andrea…
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Robin Hills: Understanding the Intelligence of Emotions
When you think of emotional intelligence, there are still many leaders out there who falsely believe it has no place in business. Business is about logic, not emotions, right? Wrong. How can being aware of yourself and others not have a place in an environment…
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April Hot Take: Why Empathy Starts with Self-Awareness
The book is coming! September 10 is the day that The Empathy Dilemma: How Successful Leaders Balance Performance, People, and Personal Boundaries hits shelves to help leaders dedicated to people-centered practices to get the best performance possible and balance the demands of the business with…
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Logan Mallory: How a Culture of Gratitude Boosts Engagement and Mental Health
US Surgeon General Vivek Murthy has called out an epidemic of loneliness and highlighted how workplaces are one way to help. How can people get their needs for connection and recognition met in appropriate ways at work? And how does this impact the overall performance…
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Paul Rutter: Could you Live with Your Customers and Colleagues, 24/7?
Could YOU or YOUR company survive if you had to live and work with your customers and coworkers? Hearing every bit of praise, every complaint, and every…everything? That’s what life is like for the cruise industry, where crew and customers live together for weeks in…
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Kat Kennan: How Trauma-Informed Marketing Offers a Radical Customer Experience
Marketing often relies on a lot of “tricks” to reach people in this noisy world. But we have an opportunity to be more intentional and responsible in our marketing – and when we do, that leads to increased customer engagement, loyalty, and yes, profit. Today,…
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Charles Gellman: Take Your Meds! AI-Assisted Robotics Improves Home Health Care
My guest today, Charles Gellman, is the CEO & Co-founder of HiDO Health and he has leveraged empathy from his own health experiences into AI-assisted robotics that will alter the future of medicine and healthcare. Charles is an outgoing data scientist with a Masters in…
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