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The Empathy Edge
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Conversations with leaders, changemakers, and those who challenge the status quo.
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September Hot Take: It’s Finally HERE!
“For all the bold leaders embracing a more human-centered approach and performing at the highest levels, your choices impact and influence your colleagues, families, and communities, that’s a win for us all.” This is just a small snippet from the dedication of The Empathy Dilemma…
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Dr. Yosi Amram: How Spiritual Intelligence Makes You a Better Leader
Today, I have a wonderful conversation with Dr. Yosi Amram, author of Spiritually Intelligent Leaders: How to Inspire by Being Inspired. We talk about what spiritual intelligence is and how it compares to emotional intelligence, how it is not limited to a religious doctrine or…
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Markus van Alphen: Observational Listening and Being an Excellent Leader
What makes an excellent leader? Today my guest shares why he believes that leaders who develop their empathy and emotional intelligence are not just better leaders – they become excellent leaders. An excellent leader looks after their own wellbeing by looking after the wellbeing of…
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Kristine Scott: How to Resolve Conflict with Angry Customers or Colleagues
According to a CPP global human capital study, 89% of employees let their conflicts with co-workers escalate. My guest today, Kristine Scott, is out to build a future where the energy of conflict gets harnessed to create pro-social change, not division. Kristine shares how she…
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Empathy Under Pressure: 2024 State of Workplace Empathy (Part 1) with Rae Shanahan
Welcome to a special episode brought to you by the great folks at Businessolver! Their annual State of Workplace Empathy Report has been my go-to for years in finding out exactly how everyone from CEOs to employees thinks and feels about empathy in the workplace.…
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August Hot Take: Joy as a Performance Catalyst
Only 1 month away from the birthday of The Empathy Dilemma! I am so excited to share with you the last pillar today – joy. What the heck does joy have to do with empathy or high performance? Well, joy is where many leaders get…
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Safaa Charafi: Spatial Justice and Building Inclusive Cities
What are inclusive cities? How can we shape our cities to be more inclusive for individuals and organizations? Too often, we take things for granted when designing cities and don’t realize how they actually may not work for many of our citizens. Whether it’s public…
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Jim Wharton: How Fostering Empathy with Animals Encourages Conservation
Let me be clear: Humans ARE animals. Empathy for animals is not about thinking they’re cute. It’s about creating a strong connection where we understand their unique needs and habitats so we can be part of the solution to increase biodiversity, avoid extinction, and promote…
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Tim Leon: The Return on Empathy for Brands and Marketers
Empathetic marketing is having a moment. But really, this trend has been a long time coming. Buyers today are savvy, everything is available online, and they have no patience for brands that don’t understand them or their needs. My guest today, Tim Leon, coined the…
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Barbara Huelat: Empathy for Dementia Caregivers and Effective Interventions
According to the NIH, an estimated 6.7M Americans 65+ are living with Alzheimer’s dementia. This number could grow to 13.8 million by 2060 barring the development of medical breakthroughs. Today, you’ll learn why dementia is not a disease, but a symptom, and what caregivers go…
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July Hot Take: How Thoughtful Decisiveness Shows Your Team Empathy
Today we’re diving into Pillar Four of the 5 Pillars of Effective Empathetic Leadership featured in the new book coming September 10, The Empathy Dilemma – Decisiveness. Yes, factoring in various viewpoints is the way forward for empathetic leaders – and enables us to see…
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Esther Goldenberg: Imagining Deborah’s Untold Story with Empathy
What does it mean to tap into empathy and reimagine the life and experiences of someone only mentioned in a few sentences in history, whose story remains untold. My guest is Esther Goldenberg, educator and author of the Biblical fiction novel, The Scrolls of Deborah.…
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