Welcome to August Hot Takes! To celebrate the podcast’s 2nd anniversary, we’re shaking things up with some solo episodes from yours truly. I’m answering common questions attendees ask during my keynotes and trainings.
This week: Why is active listening so hard?
Thanks for being here and enjoying the podcast. Would love to know what you think of this Hot Takes format.
Key Takeaways:
- Active listening is not a natural skill to master. It is more complicated than basic listening.
- As much as you are able, taking notes during a conversation will allow you to better listen to what is being said, not allowing your mind to wander afar.
- Repeat back and validate what the other person is saying. This doesn’t mean you agree with what they are saying.
“If you find it difficult to actively listen, just know you’re not alone. And know, it is an exercise, it is a muscle you can isolate and strengthen just like empathy.” — Maria Ross
Resources Mentioned:
Empathy Circles: https://www.empathycircles.com/
Institute of Organization Development: Active Listening: Why is it so difficult?
Empathic Listening: 9 Strategies for Empathic Communication
Don’t forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy
Connect with Maria:
Get the podcast and book: TheEmpathyEdge.com
Learn more about Maria’s brand strategy work and books: Red-Slice.com
Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross
Take my LinkedIn Learning Course! Leading with Empathy
LinkedIn: Maria Ross
Instagram: @redslicemaria
Twitter: @redslice
Facebook: Red Slice
