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The Empathy Edge
Ready to infuse your brand, leaders, and cultures with genuine empathy to achieve phenomenal success?
Conversations with leaders, changemakers, and those who challenge the status quo.
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Andrea Feigl: The Business Case for Private/Public Health Investment Partnerships
OK, real talk. I have taken a bit of heat over the years for trying to make a business case for empathy. When some folks saw my TEDx talk about how to trick leaders into being empathetic by showing them the benefits to the bottom…
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Dr. John Demartini: Why Motivation Doesn’t Work
As leaders, we are tasked with “motivating” others. And empathy plays a role in that – in understanding what motivates others and hopefully, tying that to the goal you are trying to accomplish. But this is still a very ego-centric way of managing others. Making…
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May Hot Take: Words Matter AND Words Can Divide
Words matter. As a brand storyteller, I have emphasized this in my work with clients. They can be used to provoke or unite us. To inspire or anger us. They can be used as peacemakers or weapons. You can just turn on the news or…
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Stephanie Sarazin: What Is Ambiguous Grief and How To Show Up
Divorce. Losing a family member to addiction. The end of a friendship. Empty nesting. Even the loss many of us felt during the Pandemic. These are all examples of ambiguous grief. Today’s guest is Stephanie Sarazin, a writer, researcher, and experiential expert in ambiguous grief.…
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Catherine Bell: How to be An Awakened Company and Leader
Your organization is not just some static, monolithic thing. It’s actually a forest – living, breathing, adapting, full of evolving biodiversity. Often leaders get stuck, focusing on our productivity and numbers, and end up underperforming as a result, causing disengagement and mental health crises in…
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Dr. Michele Borba: Our Future Depends on Teaching Kids Empathy
Are children more or less empathetic than they used to be? We adults, parents or not, should care about the answer since younger generations are our future corporate, government, and civic leaders. How important is empathy to their success, and how can empathy be increased…
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Cynthia Owyoung: Diversity and Inclusion Deliver Real Results. But Have We Made Progress?
The data show that diverse leadership teams and inclusive cultures deliver better performance and engagement. So why are so many diversity, equity, inclusion, and belonging (DEIB) initiatives stalling out? My guest today, Cynthia Owyoung, shares where mistakes are being made and whether public pledges of…
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April Hot Take: How to Engage Your Dream Customers With Empathy
Porsche and Honda both make cars. They do NOT have the same brand story. They are not selling to the same people. Customers buy from them for very different reasons – not simply “because I need a car.” Your business, no matter what industry you…
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Renée Freeman: Coaching Leaders to Embrace Inclusion
You’re an executive who believes strongly in creating a diverse, equitable, and inclusive workplace. Now what? Many executives fear taking action in this space because they are afraid to fail in public. My guest today is Renée Freeman, Principal and founder of Freeman Consulting, a…
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Daina Middleton: How to Do Layoffs with Humanity, Inclusion, and Compassion
Leaders are being asked to be more emotionally aware and embrace emotions at work. But how to do that in ways that are appropriate and comfortable for everyone? Gone are the days when we separated work and life and we now realize that we can’t…
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March Hot Take: Leaders, Do You Understand the Assignment?
Leaders today need to understand the assignment. And it’s no longer about telling people what to do like a ruler from on high, filling out paperwork, or even getting a cushy office. Unless your WFH space is decked out and super-glam. So I ask you:…
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