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The Empathy Edge
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Conversations with leaders, changemakers, and those who challenge the status quo.
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Tiffany Dufu: Elevating Women Through Support, Connection, and Accountability
How can we elevate women by connecting and engaging with each other and holding ourselves accountable to our intentions? How can companies who want to attract and retain top talent do the same? I had a great time talking with my guest today, Tiffany Dufu,…
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Dr. Gina Baleria: Empathy in Journalism and Today’s Media Landscape
Modern media and the state of journalism today is, well…interesting. With fake news, misinformation, and clickbait – combined with more news outlets folding or being snapped up by private equity companies – it’s a bit of a minefield. So I reached out to my friend…
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Emilia D’Ánzica: What Customer Success Managers Need to Succeed
If you’re not in tech, you may not be familiar with Customer Success (CS) within your organization and how essential it is to the company’s long-term success. Even if you do know what it is, perhaps your company isn’t fully leveraging what it can do…
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Rhonda George-Denniston: Why Betting on Your People Leads to Market Domination
Does your organization actually bet on its people? Like, truly invest in and grow your people – even if you know they may not stay more than a few years? Well, today, you’ll learn that doing so is a smart business strategy and one that…
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February Hot Take: Why Can’t We Do Business With Love?
Think about your organization’s values for a second. I bet you have values such as integrity, honesty, innovation, or others that are similar. Maybe you have something like, Take Risks, or Customer Obsession, or even Embrace Curiosity. But do you have the word “love” anywhere…
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Ed Kirwan: Empathy Week: Using the Power of Film to Build Empathy
If we help young people develop empathy throughout their educational journey, they can boost understanding, reduce bias, and nurture a culture of belonging and increased well-being. Of course, many of us adults need this, too! My guest today, Ed Kirwan, founder, and filmmaker of Empathy…
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Gianna Driver: The Link Between Diversity, Inclusivity, and Performance
When we talk about diversity, equity, and inclusion, or DEI, some leaders still roll their eyes or assume they have bigger fish to fry. But, happily, the trendline shows that companies that can move beyond diversity into true inclusivity experience sustained growth, higher performance, and…
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Denise Roberson: Mistakes Leaders and Boards Make When Thinking About Purpose
If you ask everyone on your team if they know why your company exists, what would they say? And no, “to make money” just won’t cut it these days. You might not think such existential ponderings have a place when you’re fighting fires, closing deals,…
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Sophie Wade: The Future of Work is Already Here – Here’s How to Adapt
The “future of work” is not in the future – It’s already here, so let’s start calling it the new era of business and work. Especially coming out of the Pandemic, many leaders struggle with how to adapt to changing work requirements, current business challenges,…
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Saira Rao: Why White Women Need to Talk About Our Racism
Talking about racism is hard. But ignoring it doesn’t make it go away. Empathy requires us to be humble and curious and to sometimes have hard, honest, emotional conversations. Only in acknowledging wrongs can we make things right -and that actually benefits all of us. …
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Anita Nowak: How to Engage in Purposeful Empathy Whenever You Need It
You don’t have to wait for empathy to strike.You can intentionally choose to engage in what my guest today calls Purposeful Empathy to change the dynamic of any interaction. But how? And how do you maintain your own boundaries when being empathic is part of…
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Berwick Mahdi Davenport: The Solution to Ending Racism and Building Stronger Teams
Racism was designed to keep us apart, It was designed to create conflict and a scarcity mindset. When we’re socialized to hide our authentic selves and not bring who we really are to every interaction, we just cannot connect. Leaders, whether tackling diversity and inclusion…
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