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The Empathy Edge

Ready to infuse your brand, leaders, and cultures with genuine empathy to achieve phenomenal success?

Conversations with leaders, changemakers, and those who challenge the status quo.

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  • Marty Neumeier: The Key to Good Marketing and Brand Design

    In today’s episode, I have an amazing conversation with one of the true leading brand innovators in the industry – Marty Neumeier. Marty has worked with so many innovative companies to advance their brands and culture and written many books on the topic that I,…

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  • Dan Rowan and Jodi Donohue: How to Scale Empathy & Delight Customers

    Join me for my conversation with Wedgewood Pharmacy’s Dan Rowan, Vice President of Sales and Marketing, and  Jodi Donohue, Director of Marketing, to see how Wedgewood Pharmacy has proven that you can achieve high levels of empathy and meaningful customer communication no matter the size…

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  • Kristen Elliott: Living Your Brand Values No Matter the Cost

    Gear up for this sneak peek into the mind of marketing leader Kristen Elliott, VP of Marketing for Eddie Bauer and how she encourages creativity and makes tough decisions. In this episode, Maria and Kristen talk about how a global brand thrives while still maintaining…

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  • Susan Hunt Stevens: The ROI of Psychological Safety

    The ability for you to be you at work and feel like that is respected, valued, and appreciated. That is psychological safety. While not always talked about or viewed as important, psychological safety is one of the key factors in building a high-performance team and…

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  • Rebecca Friese: How to Build a “Good” Culture

    In this episode, Maria and Rebecca discuss: Why mission is the key to creating a culture where people outperform and outdeliver. What is a “good” culture and how you can start creating one.  How to retain the DNA of your culture as you scale and…

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  • Elisa Camahort Page: The Art of Empathy in Politics, Activism, and Media BS

    In this episode, Maria and Elisa discuss: How to have constructive political debates and conversations with people that you don’t agree with. The challenges of and the responsibilities in the media to balance debate, opinion, and civil discourse.  How to get involved and stay informed…

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  • Ian Bentley: Conscious Consumerism Meets Conscious Brands for the Win

    In this episode, Maria and Ian discuss: Building a business out of empathy that is sustainable and serves the community.  The growing trend of conscious consumerism and making it a priority in your business. Parker Clay’s mission and how it is helping to attract the…

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  • Renee Metty: Why Mindfulness Makes You A Better Leader

    In this episode, Maria and Renee discuss: What mindfulness is, how it fits into your busy life, and why it matters.  The link between mindfulness and empathy. Practical skills you can use to practice presence. Why there is a strong correlation between teams and leaders…

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  • Scott Burns: 5 Work Concepts That Won’t Exist in 5 Years

    In this episode, Maria and Scott discuss: The myth of work-life balance and why it hurts your employees more than helps them. Why there is more than one standard organizational structure that can lead to a successful business – and why leaders who refuse to…

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  • Kara Goldin: On Undaunted Leadership

    In this episode, Maria and Kara discuss: Why Kara calls herself an “accidental entrepreneur.” How to stay close to customer needs as your business grows.  Kara’s new book, Undaunted, and what she hopes aspiring entrepreneurs and leaders will take from it. Building a profitable growth…

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  • Kathy Klotz-Guest – Trust, Improv, & Humor for a More Innovative Culture

    In this episode, Maria and Kathy discuss: Creating an environment of trust in the workplace and why it matters.  How to use improv techniques to enhance innovation and creativity. Using comedy and improv to create a safe space. Key Takeaways: When trust goes up, humor…

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  • Jay Baer: How Empathy Gets Your Customers Talking

    In this episode, Maria and Jay discuss: What an empathetic brand really means. Empathy as a talk trigger for word of mouth marketing. How your brand can show empathy digitally. A game-changing story of situational empathy that made Jay a brand fan for life Empathy…

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