Cash flow, creativity, and compassion are not mutually exclusive™
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The Empathy Edge
Ready to infuse your brand, leaders, and cultures with genuine empathy to achieve phenomenal success?
Conversations with leaders, changemakers, and those who challenge the status quo.
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Hope Timberlake: Speak Up, Dammit!
When you don’t speak out, the world misses out on what could be your game-changing idea, inspiring perspective or important cautionary tale. Too often women and underrepresented people are too afraid to speak up, share their authentic opinions and experiences, and actually make their organizations…
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Ilana Ben-Ari: How the Empathy Toy is Changing the World
At what age did we lose our sense of play? What role does play have in boosting trust, collaboration, and creativity? A big role, it turns out. My guest today, Ilana Ben-Ari, says research shows we gain tremendous amounts of communication, collaboration, and empathy skills…
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Roberta Matuson: Managing Difficult Conversations at Work
Nothing requires empathy more than going into a difficult conversation at work – asking for a raise, telling a coworker they are not pulling their weight, or even delivering a less-than-stellar performance evaluation to an employee. You know it’s not a conversation they want to…
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Tamsen Webster: Great Stories are Empathy Machines
Have you ever thought about a story as a persuasive argument or as making a case? Because that is what a good story does – it moves us to think or act in a new way. There is a structure to every good story that…
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Minter Dial: How Being Yourself Makes You a Better Leader
Being an effective leader requires you to be able to truly see yourself as you are – to know who you want to be, where you’re strong, and where you might fall down – and that requires hard inner work! In today’s episode, I had…
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Kevin Perlmutter: When Emotional Motivation Meets Brand Desire
We like to tell ourselves that we make purely logical purchase decisions, but we’re human and we do not. Regardless of the type of business you are in, humans have emotional reactions to every single decision they make, whether they know it or not. Today,…
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Michael Ventura: How to Apply Empathy to Tough Business Challenges
How do we apply empathy to solve tough business challenges? Taking the time to gather empathic insights might seem like it’s slowing you down, but doing so can actually help you solve the right problems, exceed your goals, and accelerate growth. In my conversation today…
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Dr. Adam Dorsay: How Ambition and Compassion Co-Exist for High-Performers
What can a psychologist who works with high-performers like Silicon Valley executives and professional athletes share with you about empathetic leadership? You’re about to find out from my guest, Dr. Adam Dorsa.! Today, we talk about the biggest reason ambitious leaders back away from empathy…
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Jamie Greenwood: Why Empathy for Others Starts with Compassion for Yourself
Empathy for others starts with empathy for yourself. Today’s guest, Jamie Greenwood, is going to break down exactly why this is true and how self-compassion makes you a strong leader. She reveals the truth about what self-care really means (and it is not what you…
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Sandy Thompson: How to Make People Fall in Love with Your Brand
The billion dollar marketing question: How do you make people fall in love with your brand? First step is that it requires you to understand your customer not as a “target” but as a real human being, with values, aspirations, and a life story. While…
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Dennis Geelen: Are you Truly Customer-Centric? You May Not Be
What does it really mean to be customer centric? It’s more than just polite customer service or occasionally asking customers what they think of you. It’s an ongoing mindset that is backed up by processes, structures, and tools to continue staying in lockstep with your…
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Evo Heyning: The Future of Virtual Connection and Experiences
The metaverse, virtual reality, immersive experiences – this is the future of how we connect. While some of you have embraced virtual connection this year, others have lamented the loss of empathetic connection. Today, I talk with Evo Heyning about creating immersive experiences and participatory…
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