Tag: brand

Cash flow, creativity, and compassion are not mutually exclusive™

5 Ways Your Business Can Make the World a Better Place

Posted on by Maria Ross

Flashback: I’m seventeen and my mom and I are driving somewhere, talking about my future career goals. College application season was in full swing so the topic weighed heavy on me. What did I want to study?

My mom would have loved for me to pursue acting or journalism, but I wanted to study business and go into advertising or marketing. Rebel.

Some people know exactly what they want to do and go for it. But I was never the person who had an early calling on any one thing. Maybe you can relate? My attention span is too short, my interests too varied.

From age ten, one of my older brothers wanted to be a lawyer. And at fifty, he’s now…a successful lawyer. How I envied such clarity.

Some of my friends wanted to be doctors, teachers, scientists. Wanting to make a difference myself, I was torn up by my non-philanthropic career goals. I longed to create, communicate and impact in my own way, like running marketing for a city arts or theatre company.

“Maria, it’s okay to do something you love,” Mom said. “Not everyone can pursue a ‘noble’ profession. Things still need to get done. But you can still do good in the world, no matter what you do for a living.”

This conversation is a hazy memory, I’m not sure if it was real or imagined. Regardless, it has shaped my world view.

My deeper purpose has always been to engage, inform and delight with my work in order to make the world a better place. And it informs one of my primary values: With great success comes great responsibility.

With great success comes great responsibility: 5 ways your biz can make the world better @redslice Share on X

We don’t all have the drive to join the PeaceCorps. We can’t all run into burning buildings to save puppies. Our work may not involve curing cancer or advancing world peace, but we can do many philanthropic things with our businesses.

Here are five ways your business can make the world a better place:

  1. Donate a percentage of profits: You can use your good fortune to help worthy causes. This type of social entrepreneurship is getting more and more popular. Why not make yourself successful so you can in turn support honorable causes? You can do this consistently or with special promotions. You could become a one-for-one company and donate an item to people in need for every item you sell like Tom’s or Embrace Baby Warmers. If you can’t be in the trenches, find a way to use your profits to support those who are.
  2. Give the gift of giving back: I do this every year at the holidays. Instead of useless mugs or pens that will just get lost or thrown away, I thank my clients and partners by allowing them to choose from a selection of my favorite charities and I give a gift in their name. They remember my brand with respect, feel good about not cluttering their desk, and the organization gets the resources to continue its good work. #winning
  3. Take on a pro bono project: My friend used to run a design agency and every quarter they would take on one pro bono project to help a community organization. They had deep values in promoting social good and did a lot of paid work for socially responsible companies. Those paid gigs enabled them to generously donate their time and talent to help local worthy causes with tiny budgets. And side bonus: the PR was priceless.
  4. Choose your clients wisely: No one says you have to serve organizations who pollute the environment or product marketers who scam old people. It’s your business! You absolutely have the right and responsibility to define your values and work only with people or brands who do no harm. This includes partners. The more you support those kinds of people or businesses, the more we all win.
  5. Be a good, authentic person: You can choose to add to the scandalous marketing trash out there polluting our hearts and minds or you can rise above. Stay truthful in your advertising. You are called to create something that matters, so offer value and substance. Be good to your customers and clients. Show empathy. Keep your word. You can only control yourself, so be the example.

Image Credit via Flickr

Cash flow, creativity, and compassion are not mutually exclusive™

The 3 best children’s books for entrepreneurs

Posted on by Maria Ross

The 3 best children’s books for entrepreneurs

As I snuggle with my three year-old son at bedtime, it’s fascinating to me the lessons he’s already learning about life from these charming books.

Lessons all of us entrepreneurs need more often than we think.

Lessons on resilience, taking action, understanding that things won’t always go smoothly. Lessons on failing over and over again yet still not letting go of your dreams.

Here are three wonderful children’s books you should add to your business library, whether you have kids or not!

  1. Oh, The Places You’ll Go! by Dr. Seuss

This one may seem like a “Duh” selection, but have you ever actually read the words with an entrepreneurial mindset?  The main lesson about the ebb and flow of success and failure is profound:

Fame! You’ll be famous as famous can be,
with the whole wide world watching you win on TV.
Except when they don’t.
Because, sometimes, they won’t.
I’m afraid that some times
You’ll play lonely games too.
Games you can’t win
‘cause you’ll play against you.

Entrepreneurial A-Ha: The road to your destiny is paved with good days and bad ones; successes and failures. And sometimes your worst enemy will be yourself. (TWEET!)

Another great passage for entrepreneurs:

You can get so confused
that you’ll start into race
down long wiggled roads at a break-necking pace
and grind on for miles across weirdish wild space,
headed, I fear, toward a most useless place.
The Waiting Place…
…for people just waiting
Waiting for a train to go
Or a bus to come, or a plane to go
…or waiting around for a Yes or No
—or waiting perhaps for their Uncle Jake
or a pot to boil or a better break.
Everyone is just waiting.
NO!
That’s not for you!
Somehow you’ll escape
all that waiting and staying.
You’ll find the bright places
where Boom Bands are playing.

Entrepreneurial A-Ha: Don’t fruitlessly wait to follow your dreams, get your break or request permission. Take action. (TWEET!) 

  1. How to Catch a Star by Oliver Jeffers

An eager little boy loves stars and dreams that one day he will catch one star to be his friend. Despite multiple worries and setbacks, he keeps trying new ways to make it happen…until in the end, his hopefulness pays off and his dream finally comes true, just not quite in the way he had thought.

The boy tried to jump up and grab it.
But he could not jump high enough.
So, very carefully, he climbed to the tallest tree he could find.
But the star was still way out of reach.
He thought he might lasso the star with the life preserver from his father’s boat.
But it was much too heavy for him to carry.
Perhaps he could get a seagull to help him fly up into the sky to reach his star?
But the only seagull he could find didn’t want to help.
The boy worried he would never catch a star.

Entrepreneurial A-Ha: Never give up your dreams because success comes in many forms. (TWEET!)

  1. The Curious Garden by Peter Brown

A little boy discovers a small patch of abandoned garden in his otherwise dreary industrial city and–through trial, error and love­–helps it thrive, thus transforming his community. The most poignant passage talks about the power of contributing what you can, however you can and learning as you go.

Liam may not have been a gardener, but he knew that he could help. So he turned to the railway the very next day and got to work. The flowers nearly drowned and he had a few pruning problems, but the plants patiently waiting while Liam found better ways of gardening. As the weeks rolled by, Liam began to feel like a real gardener and the plans began to feel like a real garden.

Entrepreneurial A-Ha: Even if you don’t think you’re qualified to do something, with enough caring, learning and patience, you can create something beautiful. (TWEET!)

 

Image credit via Flickr

Cash flow, creativity, and compassion are not mutually exclusive™

How To Be Seen as an Expert…Or Increase Your Influence If You Already Are One

Posted on by Red Slice

There are two common challenges people claim when trying to build an expert, influential brand. Do either of these sound familiar?

People don’t listen to my ideas or see me an expert even though I know my stuff really well because I lack credentials/the right degree/level of experience.

and…

Everyone says they’re “experts” these days, but I really am one! I’ve earned it. But I can’t break through with all these upstarts and savvy social media players out there claiming to be experts.

It can be hard to rise above the “expert pollution” out there. It seems like any young upstart with an Instagram account, an IPhone and YouTube can come along and claim their “expert status” in an instant, while your years of hard-won experience or valuable content fall on deaf ears.

Conversely, there are many people without fancy degrees, huge followings or gray hair who really know their stuff. They have valuable insights and advice to share but are dismissed because they are not “well known.”

In both cases, it’s just downright frustrating when your authentic expertise and true talents are not recognized by others. That’s why it’s so important to intentionally cultivate an “expert brand” in order to grow your business.

Branding expert and author Dorie Clark states:

“In a world where too many people claim to be experts, it becomes even more important to be one, and ensure the right people know it.” (TWEET THIS!)

She wrote two wonderful topics on this subject that I think you’ll enjoy:

As Dorie says, “When you’re just starting out in a field, or lack blue-chip affiliations, it may be hard to persuade others to listen to your ideas, even if they’re groundbreaking and valuable.” She offers four strategies to help you get people to listen and make an impact.

  • If you’re already an expert but want to expand your influence even further, please check out her article, “3 Rules for Experts Who Want More Influence.” Chris Brogan weighs in to this article on the vital importance of your email list in increasing your ”recognized expert” status!

 

Photo credit: Jason Rosewell, Unsplash

Do you face challenges in not having your expertise recognized by others, or do you have questions on how to cultivate your expertise to grow your business? Would love to hear what you think!

Cash flow, creativity, and compassion are not mutually exclusive™

Why Face-to-Face in an Internet World Matters

Posted on by Maria Ross

Why face to face in an internet world matters

Branding expert and author Dorie Clark first came on my radar when I saw a powerful video about bravely being yourself and not allowing others to define your brand. Inspired, I began following her work: Harvard Business Review, Forbes and Entrepreneur columnist, TEDx speaker, professor at Duke University, consultant for Fortune 500 companies.

This woman clearly knew how to build a recognized and influential brand that stands out.

And she seemed so…..nice.

In 2014, I boldly reached out to her to offer a free copy of my book, Branding Basics for Small Business, 2nd Edition. If you dig it and you have the time, I emailed, I would so appreciate a kind Amazon review. She didn’t know me from Adam. But she kindly read the book, enjoyed it, and gave me a lovely review.

We developed an Internet friendship: Sharing posts, retweeting each other, and occasionally emailing.  Dorie is seriously one of the most generous people I know.

In 2016, we finally met in person when Dorie kindly invited me to an intimate dinner gathering. She was in town for business and curated a group of interesting and accomplished people who simply “needed to know each other.” It was such an amazing night! I met authors, philanthropists, and savvy business consultants. Dorie even facilitated the lively discussion so we could share both personal and professional happenings.

Dorie is smart and savvy and understands how valuable these face-to-face connections are in an Internet-fueled world. They open doors, build your personal brand and enable you to connect and promote in a friendly, comfortable environment.  She organizes these dinners everywhere she goes in the world.

To learn more about why and how she organizes these dinners, so you might do something similar, please read this great article she wrote.

You can’t just hide behind your screen 24/7 and expect to make a name for yourself or your business.  I know, the introverts out there are shaking in their boots, but you can do this in intimate groups or one-on-one, not just at chaotic, crowded conferences!

If you want to increase your visibility and become a recognized expert, make time for face-to-face connections. (TWEET THIS!)

The personal touch cuts through the clutter. Nothing can build your brand like shaking hands, sharing a cocktail and looking each other in the eye. And yes, giving each other big hugs at the evening’s end!

Image Credit via Flickr

Cash flow, creativity, and compassion are not mutually exclusive™

4 Tips for How to Sell Without Selling Your Soul

Posted on by Maria Ross

Sales with with a soul

If you’re like most entrepreneurs, you love being creative, dynamic, bold, innovative.

But there is one thing that you probably hate with the white-hot passion of a thousand suns:

SELLING

Which is unfortunate, seeing as how that generates revenue. Women business owners especially struggle with what they perceive to be “annoying”, “slimy” or “sleazy.”  We see those kinds of pitches every day.

And so we think, “I hate sales. I hate talking about myself.”

Well, good. Because it’s not about you. It’s about them.

See, the best sales pitches are conversations.  Listen and engage so you can show them how your offerings solve their problems or help them achieve their goals.

I’ve been in business for over nine years. I’ve never once had to “pitch” a client. I’ve lost out on proposals, sure, but I’ve never had to do a “sales” presentation.

Always, they are conversations. (Tweet this!)

Pushy salespeople are the ones who are all about their own agenda: Take my business card! Buy my product! Here’s why I’m so great.”

Here are four tips to sell without “selling:”

  • Be consultative: Stop pitching and just discuss their goals. Be generous with guidance, resources or connections. Don’t work for free, but offer simple “teaser” advice. Believe me, if they see value, they will pay you for it.
  • Ask questions: Like a good date, don’t just brag about yourself the whole time. Find out about them. What are they struggling with? What do they value? You can then organically sprinkle your value and experience into the conversation.
  • Show empathy: Put yourself in the customer’s shoes, addressing their pains and offering solutions. A past Harvard research study found that “empathy” was the #1 trait for a successful salesperson.
  • Network: I can see you rolling your eyes from here! Get out there and network with people, either in-person or online. Let others see you and get to know your value without ever making a sales pitch. Make connections. You never know who knows who. Warm introductions are always the best (and easiest) sales opportunities.

Here’s the cold, hard truth: You have to clearly confidently talk about the value you provide at some point. Why?

If you are not your own biggest fan…if you don’t believe in the value of your goods and services, why should you expect your prospective clients to care or get excited either?

 

Image credit via Flickr

Cash flow, creativity, and compassion are not mutually exclusive™

How to Form a Deeper Connection with your Audience

Posted on by Maria Ross

How to Form a Deeper Connection with your Audience

We all want those customers who adore us, right? Like superstar singers or best-selling authors, we want groupies who can’t wait for our next album to drop or our next book to hit the shelves.

We see people like Beyonce or Elizabeth Gilbert and we think, “Wow! They have millions of people who can’t wait to learn from them and buy from them! I want that!”

But we forget about the audience we already have in our midst. The quiet, studious ones in the front row who’ve been with us since the beginning, supporting our work and telling people about it.

It’s not always about “getting more.” It’s about loving the ones you’ve got. (TWEET THIS!) 

Wherever you are, whatever your follower numbers or subscribe rates: START WHERE YOU ARE. Focus on making those loyal people happy. Delight them, Connect with them.

How? Show empathy.

Imagine if all your best friend talked about was finding new friends to hang out with. You’d be pretty annoyed and little hurt, wouldn’t you? Yet when businesses are constantly about their “list size” or low Instagram follower number , they’re not focused on providing quality to their existing fan base. Those people should feel like VIPs.

Instead of a constant focus on attracting new people, listen to the ones you’ve already got. Here are 4 ways you can show them the empathy and love they deserve:

  1. Listen to them. REALLY listen: Ask them what they want and need. Stop guessing!  And don’t put words in their mouths to suit your own needs. Mirror their exact words and emotions back to them. If you sense that what they really want is actually hidden underneath that “ask,” probe further. If you spend time and money shaping your offerings to truly solve your current tribe’s pain this will be much better than constantly chasing new fans.
  2. Be clear and offer the right solution to the right people: As I always say, marketing is not about lying to people. It’s about amplifying the truth so the right people who need what you’ve got can find you. Don’t push circles on people who really need squares!  If you sell a high-priced mastermind program that’s roughly the cost of a tiny house, don’t try to convince the dreamer who’s eating ramen every night and already in massive debt to bury themselves deeper. That’s not cool. Don’t be afraid to clarify your message so it reaches the right people …or simply change your target market altogether.
  3. Woo them: No one wants to be “sold to.” People want to be seen, heard and respected. And they want time to get to know you. Put yourself in their shoes: Do YOU like in-your-face sales pitches and hype-filled promises? Prove your value with insightful content. Be generous with resources and connections. Be consistent and keep your word. Surprise them on occasion with playlists, free trainings or a special thank you! Go for the lasting marriage not the lustful affair.
  4. See the person, not the number: Especially when things go wrong. Treat your existing customers and fans like you would a friend.  Robotic responses and canned apologies are not the way you’d comfort a pal, right?

Focus on delighting, engaging and celebrating the tribe you already have. By putting your focus there, the growth will follow because they won’t be able to stop talking about you!

Cash flow, creativity, and compassion are not mutually exclusive™

The Lost Art of Empathy: A Customer Email Makeover

Posted on by Maria Ross

You know what’s missing in today’s customer service landscape? The secret sauce to delighting your buyers–even unhappy ones–that so many businesses, regardless of size, get wrong over and over again?

Showing authentic empathy.

Sadly, many small businesses, are their own worst enemies when it comes to sabotaging their sales. They focus solely on running the business and not on relating to their customers as people: Rude staff. Inflexible policies. Canned responses.

Recently, I made my first purchase on Blue Mercury, an online boutique of makeup, skincare and spa accessories. A perfect gift site.

I purchased an adorable scented candle for a client. When asked, I dutifully filled out her shipping information. Then I filled out my own billing information with my credit card info, as instructed.

The order processed and the confirmation screen pops up….listing my client as both the recipient AND the buyer. And since I was never given the chance to write a gift card, upon getting the gift, it was going to look like she sent it to herself!

I shipped off a “Help Me!” email to customer service.  They needed to know if their system was not working properly, as I had very carefully entered all of my info as the buyer – and yet it did not correctly transfer through. I also pressed upon them that this was kind of embarrassing for my brand, as I was sending this to a client.

This reply came one day later:

Hello Maria,

I am so sorry for the inconvenience. The order is already shipping and we are unable to change the information. I understand your frustration and I apologize. What we can do is offer you a gift card. Let us know if you have any other questions and if you would like to receive the gift card. 

Sincerely,

Emily 

Bluemercury, Inc.

Customer Support

What’s wrong with this email – and 4 make-over ideas to turn an unhappy customer into a raving fan:

  1. Completely canned apology: “I am sorry for the inconvenience.” Sounds like a robot or a form letter. She did not address the larger issues, which was that the system was not working properly.

INSTEAD: Show some humanity! The company rep could have been more conversational to show she really understood and empathized with my specific situation, based on my initial email: “Oh my goodness! We are so sorry about this glitch in sending a gift to your client! We never want that to be a customer’s first experience on our site.”

  1. Lack of Solutions: There was no attempt to correct the situation AT ALL. Simply, “Sorry, it’s already shipping, Nothing we can do.”

INSTEAD: Get creative! What if the company rep offered to send an email or hand-written note to my client to explain who the gift was from? Wow, that would have gone a long way…that’s showing your customer empathy, versus just saying you “understand.”. They could have further boosted their brand by making a note to my recipient really fun and cheeky: “Wow, we goofed! But someone named Maria Ross loves you and has sent you a fabulous gift from us. We just forgot to put their name on it. Our bad!” We would have been talking about that for days!

  1. Asking Permission to Make Things Right: Really? You’re asking me if I want a gift card from you? That made me feel so petty, like I was trying to get something for free from them.

INSTEAD: Just make it right!  Don’t ask for permission to do something nice for an unhappy customer. You never want to put a customer in a position of feeling like they are trying to scam free stuff. Just do it and delight them!

The kicker came in the next email thread. Here was the correspondence, in which I told her this was my first shopping experience on the site:

You have not addressed what went wrong in your system to make this happen. I very clearly remember typing in all my information in under the Billing Name + Address. Your system has a problem and should be checked.

That is nice of you. Yes, I would like one if I decide to shop on the site again.

Can you at least change the buyer account so it’s not reflected as my name being XXX or as my address being her address? My address is XXXX.

This is the first time I’ve used your site. Not a good experience at all. 

Best,

Maria Ross

The response, one day later:

Hello Maria,

I am sorry about our system. It could have just been an issue with technology. I understand how frustrating it must be. I put in your request for your gift card. Let us know if there is anything else we can do for you.

4, 5, 6: Unwillingness to Follow Up on Issue, No “Thank You” for Pointing It Out, Canned Apology and Lack of Warmth Again: This canned response hit the trifecta for me: “I understand how frustrating it must be” is not empathy…it’s what I say to my toddler when he’s overreacting to nothing.   And this still makes me feel like you are not taking my issue seriously. “It could’ve been an issue with the technology but we don’t really believe you. You probably did it wrong.” Further, “Your gift card is coming, now shut up.” was how I felt by the tone of this email.  Probably not what she meant at all, but remember, unhappy customers are seeing things through a certain lens, especially when they don’t feel like you are listening to them. You have to be very thoughtful in your response.

INSTEAD: Validate your customer’s unhappiness – and be grateful that they are pointing out an issue that could be costing you other sales. Offer to escalate the issue internally and reference the person’s specific issue: “I’m so sorry I didn’t address that issue in my email response. Yes, I will certainly contact Product Management and see if there is something wrong with our order processing. Thank you so much for pointing it out to us, and again, we’re so sorry this happened on your first shopping experience with us, especially for your client. Your gift card is on its way so we hope you will give us another chance to delight you!

When you show warmth, creativity and true empathy, you can turn unhappy customers into raving fans. (TWEET THIS!)

What brands have delighted you when things went wrong? When have you turned an unhappy client or customer into a raving fan? Please share below!

Image credit via Flickr

Cash flow, creativity, and compassion are not mutually exclusive™

Balance Your Media Diet

Posted on by Maria Ross

In today’s digital world, here’s what works well for getting clicks:

  • Lists of quick-hit tips
  • Images
  • Shock value
  • Salacious gossip
  • Outlandish claims

It’s fun to click on “10 Celebs Who Have Not Aged Well” or skim shocking headlines to have something pithy to say at your next cocktail party. It feels sinfully delicious to escape reality by watching The Real Housewives of Whatever or skim sexy–but inaccurate– tabloid headlines while we get our nails done.

But all those tiny, harmless choices come at a cost. We’re losing out on a diet balanced with substance, truth and intellectual growth.  (TWEET THIS!)

Please take a moment to read Seth Godin’s recent and very important post. It’s all about the price society pays when we constantly sacrifice substance for style, in-depth analysis for a quick-read or hard word for ease.

Let’s get real: We can’t be academic, curious or “serious” all the time, I get it. Heck, I enjoy my crime dramas, game shows and renovation “reality” shows as much as the next gal.

But we do need to be clear that our choices have consequences on the culture as a whole. On our own mindset. On how we see “the truth” and on how our next generation learns how to fully contemplate, assess and explore.

Our tiny individual actions may not change things overnight…or ever. But every time you turn on that reality show where people are just awful to each other, or buy that clearly false tabloid, or even sign up for that expensive program that promises you a get-rich-quick success scheme, you vote with your time, energy, money and attention. You vote and support that behavior. This is why I absolutely refuse to watch any of the Real Housewives franchise or shows about toddler beauty pageants or whatever. They may be hilarious and entertaining to some people, to be sure, and those people may think I should lighten up, but I just don’t want to support the impact to our culture. That’s my own personal choice.

Am I reading War and Peace every night or diving into scientific journals? Hell no.  I’m not some sage or martyr about this issue. It’s simply a reminder to always be conscious of feeding our intellectual curiosity. A push to keep seeking out truthful stories, accurate claims–and to question all sources. How incredibly healthy your hearts and minds would be if we simply balanced the candied-apple guilty pleasure articles and wickedly clever Tweets with documentaries, nature programs, well-researched articles that are longer than 500 words and by listening to true leaders and great minds.

PS, for a nice mix of both cleverly entertaining and extremely factual reporting, follow Scott Bixby.

My pledge to you, dear reader. I will never offer you hype or sensationalism. Only practical and inspirational advice that educates you, helps you see things differently, or consider something you had not before, boosts your spirit or sparks your creativity. Will it make you a million dollars? Maybe, maybe not. That’s not for me to say….or claim. Yes, clients have taken their brands to the next level with my advice and teachings. And others have done nothing. It’s the way it goes. It doesn’t give me permission to make more outlandish claims to get attention or build my audience.

All I can do is offer you the very best knowledge and insights that I can and help you move forward. This should be your pledge as well: to create something of substance that matters. Something with integrity, honesty, and real value. Served with a side of splashy style, if you can, of course. I mean, we gotta have some fun, right?

Image via Flickr

Cash flow, creativity, and compassion are not mutually exclusive™

Greatest Hits of 2016

Posted on by Maria Ross

best of 2016

Another year behind us. Another year ahead. It’s a crazy time for our world and for some of us personally.

How did things shake out for you? Did you meet your goals and then some? Or did a few things get sidetracked by this thing called “Life?”

This year’s been a busy one here at Red Slice! I launched an epic year-long coaching program, MOMENTUM, in September and am thrilled to coach this amazing cohort of creative entrepreneurs on how to master their marketing, build their brand and stay focused. Want to be the first to know about next year’s class? Get the details and join the Wait List for special pricing when it opens.

The Juicy Guides for Entrepreneurs sweet little boxed set of all four for just $5.95 made its debut. Bite-sized nuggets of sage advice on branding, inspiration, and time management. Makes a fabulous holiday gift for the client, colleague or entrepreneurial nephew in your life. #justsayin!

And, oh the content! We held a free telejam to Price Right and Conquer Cash Flow with the amazing finance coach, Debbie Whitlock. I ran not one, but TWO free MOMENTUM 5-Day Challenges that people adored.  And of course, blogs, blogs, blogs.

And with that in mind, here is a collection of my best advice and musings from 2016. Enjoy!

When you think no one is listening or you have no influence, read this. (Um, they are and you do!)

Gut feel matters in business. Here’s why.

A simple way to attract better quality clients and customers.

Want to welcome your new email subscribers? Four great ideas.

Want to have more fun with your marketing? Read this.

My tribute to Prince’s passing and why you have to stay bold.

Want your customers to eat up what you offer? Listen to them.

And a tribute to my Mama, who passed away early this year: Live with no regrets.

Have a very happy holiday season. Peace, love and joy to you in 2017!

Oh, and if you haven’t done so, PRETTY PLEASE complete my Community Questionnaire ASAP, so you can get more good stuff in 2017!

Image via Flickr

Cash flow, creativity, and compassion are not mutually exclusive™

Choose Love

Posted on by Maria Ross

You are a maker. You’re a doer. You’re a business owner.

You write. Or create art. Or teach others.

YOU HAVE INFLUENCE.

I don’t care if you’re just starting out or have been at this awhile.  Your email list may consist of your mom and your best friend. You may only have 100 Twitter followers.

Or you may reach tens of thousands each week. You may serve hundreds of customers each month.

Wherever you are, use what you’ve got.

Never underestimate the importance of your work or message. It may seem trite, but if you can influence or inspire even just a few, then you have done your job well.

Now more than ever, in these tumultuous times…when folks are feeling raw, vulnerable and afraid…now is the time to use your voice and choose love. (TWEET THIS!)

Not “love” in the romantic sense, but like this:

  • Love yourself and be self-confident so you don’t feel the need to bully others or let bullies win over you
  • Love your neighbor so that all people can feel accepted and appreciated
  • Love your clients so you can bring real, honest value to them
  • Love your customers so you can make their lives better with your products or services
  • Love you partners so you can create wins for that benefit everyone
  • Love your community so you can collectively pull everyone up together
  • Love your environment so its beauty and nourishment enriches generations to come
  • Love your family and friends so they have a firm foundation to fully spread their own love to others

Here’s what I know to be true: No matter what your religion, nationality, gender or sexual orientation, the only thing that matters is how you show up in the world and love. You are the example when you think no one is watching – because sometimes only YOU are watching, and you want to be proud of what you see.

Give thanks for the gifts you’ve been given. Start small and share them with whoever is in your circle of influence right now. If that’s just your family and friends, choose love. If that’s tens of thousands of email subscribers or Instagram followers, choose love.

We’re in this together. But do your part. Show up. Choose love. (TWEET THIS!)

THANK YOU so very, very much for being part of my tribe. Thank you for letting me inspire, inform and love you – whether I deliver practical business info or motivational advice. My goal is to make your life + work better. If I do, please share this post with a friend or colleague. And if you’re not already on my weekly list, please sign up below. Thank you!

Image Credit via Flickr