Seth Godin's daily posts range from the inspirational to the tactical. The mundane to the philosophical. So when a post punches me in the gut, in the best possible way, it gets me thinking. Which is his goal: Stop existing. Start thinking. Disrupt the status quo. Recently, he wrote a post called But First, We Need to Talk About. The gist is that what we are willing to talk about gets attention, … [Read more...]
100 Decks in Your Pocket! The Empathy Edge now on Deckible
It’s rare when a game changing app launches. Today is one of those days! Deckible, founded by my colleague and serial entrepreneur Nick Kellet, launches today and I’m proud to be a part of this unique lifestyle app. You know Audible for audiobooks? Well, Deckible is that for card decks you keep in your pocket and on the go. When you download the app, you can get card decks on your phone … [Read more...]
Are You Confusing Kind Clarity with Harsh Directness?
Clarity is kind. When you clearly communicate in a way others can understand so they can continue the dialogue with you, that is empathy in action. Whether that communication is giving your 8 year-old his morning routine instructions or sharing information with your customers, being clear is a gift that helps you both realize shared goals. I remember learning about communication in … [Read more...]
What if We Fueled Action with Love and Not Anger?
So much of what's happening in the world right now is fueled by hate. Division. Us against them. And sadly, some of us are only moved to action when we get angry. Our blood boils, our pulse quickens, and we step into fight mode. Rage can be a good thing if it fuels progress. And Lord knows marketers use fear, uncertainty and doubt all the time to drive people to purchase. But does it … [Read more...]
Representation Matters
This month, Ketanji Brown Jackson was confirmed to the US Supreme Court - the first Black woman to be on the bench. A woman with way more qualifications and experience than any of the sitting judges. And yet she had to prove herself over and over, and was subjected to ridiculous questions, biased scrutiny and outright disrespect. Some people may not understand why this is being celebrated, so … [Read more...]
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