We've been talking a lot about empathy in leadership. And after years at his, I'm realizing that many of us empathy activists might be perpetuating a problem: Some employees and team members think empathy is just a one-way street. I'm not going to point any generational fingers at anyone, but many leaders I speak to in my workshops and keynotes are struggling with their, often younger, … [Read more...]
What Causes Quiet Quitting?
Your employees don't have a commitment problem. You have a leadership and culture problem. Quiet quitting, in case you haven't heard, means doing exactly what you're required to do at your job and not a bit more. It's really just a trending term for disengagement. Folks don't outright quit but they fail to do more than the bare minimum, and they may or may not be quietly looking for a new … [Read more...]
Let’s Talk About A Better Workplace Culture
Seth Godin's daily posts range from the inspirational to the tactical. The mundane to the philosophical. So when a post punches me in the gut, in the best possible way, it gets me thinking. Which is his goal: Stop existing. Start thinking. Disrupt the status quo. Recently, he wrote a post called But First, We Need to Talk About. The gist is that what we are willing to talk about gets attention, … [Read more...]
3 Ways to Practice Empathy at Work
At a book signing, the panel moderator told me that she recommended my book, The Empathy Edge, to her friend - let’s call her Jennifer. Jennifer was in a really bad work situation with what she deemed an out of touch manager. Her boss treated her badly, didn’t listen to her ideas and generally acted like he was too busy to be there for his team. Jennifer was pretty fed up by this point, and … [Read more...]
3 Leadership and Innovation Lessons from 50 Empathy Interviews
50 EPISODES! I’ve now recorded 50 episodes of The Empathy Edge Podcast and have learned so much from these inspiring leaders, changemakers, and rockstars. This podcast was a way for me to continue my research and my own learnings about empathy in action after I was done writing the book. And man, I’m so glad I am doing this! If you’ve been listening, you’ve heard from CEO’s, CMO’s, … [Read more...]
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