Cash flow, creativity, and compassion are not mutually exclusive™

How to finish: 5 tips for making wild dreams come true

It’s February, which means about 80% of your New Year’s goals are already shot, right? Why is dreaming up our big ideas so much easier than making them happen? Today’s insightful guest post from entrepreneur and content marketing expert Betsy Talbot will change all that.

When you embark on a big project for your business, even one as essential (and fun!) as branding, it’s easy to get lost in the details and spin out of control. Either your list of actions or decisions grows so big you can’t possibly finish it (so you don’t even start), or you make a serious dent in the list but run out of steam before you finish.

It is frustrating to be gung-ho about something important and watch it wither away to apathy or outright frustration before it is finished.

My husband Warren and I are pros at getting things done. It has always been true, but it is even more so since we first had the idea to travel the world in 2008. We eventually made our journey into a lifestyle media business called Married with Luggage that we kept for many years (we retired it to pursue other entrepreneurial ventures), and we created books and videos to show other people how to create the life they really want from the life they already have. We challenged ourselves personally and creatively to do new things, publicly and privately, and we mostly succeed.

I’m not writing this to brag. I’m writing because people notice these things, and we get this question a lot via email and in person:

Why do we accomplish so many of our personal and business goals while other people struggle to even get started on theirs?

While we’d like to think it is because we are superhuman (only because we could then justify wearing shiny costumes and capes), the answer is much more practical.

In fact, it consists of just 5 basic steps which I’m going to share with you today. Tip #1 is…

1. Goals have deadlines

In our book, Dream Save Do: An Action Plan for Dreamers, my husband Warren and I wrote that a dream without a deadline is already dead. This is true if your goal is as big as a trip around the world or as small as making one sales call per day.

After you’ve determined a goal, whether it is to move, start a side business, paint your house, save money, get a new job, or lose weight, the first step is giving yourself a finish date. Without it, you won’t push yourself to get it done, no matter how much you want it. The status quo and routine of life is too comforting, too hard to break out of, without a specific reason to do so.

When we start a writing project, the first step is to give ourselves a publish date. From the very first word of the project, we know when it is due and how many words have to be written each day to make it happen. When we decide to travel to a new destination, we pick a date to go/arrive. We may leave a lot of details open after we decide to do something, but we never shrink back from a deadline.

The action of setting a date propels you to begin the work to make your goal a reality. (Tweet this!)

2. Take action on dreams every single day

You can’t really be part-time about your goals and dreams or you’ll never reach them. Many people think life is changed by big steps, huge events, and giant milestones, but the truth is that big, lasting change happens in the tiny steps and choices you make every single day. The cumulative effect of those small steps is what brings about the milestones and big leaps everyone around you thinks happened overnight.

Before we left on this journey in 2010, we sold a few possessions every single week for 2 years. Creating Craigslist ads isn’t glamorous, but it took this daily attention to decluttering to free us up to leave (and pad our bank account at the same time).

Now we use the same strategy to carve out time to write books, set up an editorial calendar, manage our websites, edit photographs, practice languages, exercise, market our books, and contribute to other websites. We also make time to connect with our friends and family around the world every week. Most people think we’re on permanent vacation, but it is because we do these essential things that we continue to live a life of travel and experience.

You don’t get something for nothing.

The small actions you take on your goals every single day are a better predictor of overall success than your perfectly drafted plans or good intentions. (Tweet this!)

3. Don’t be afraid to try something new or make a mistake

When you want to accomplish more things, it means you’ll be doing more. It may sound simple to spell it out like that, but people forget. And when the things you want to get done are new to you, you are bound to make mistakes.

Warren and I screw up regularly, but we typically don’t screw up twice on the same thing. The key in all this new activity is to learn from what works as well as what doesn’t so you continually improve as you go. When you eventually become good at one thing, it opens up space in your life to become a beginner at something else.

When we were in Peru we signed up for our first multi-day trek. We had zero experience other than walking, and we came very ill-equipped to handle the rigors of the journey. We were wet and tired every single day – we didn’t even bring rain gear during the rainy season! – but we learned a lot. Since then, we’ve become pros at trekking and do it all over the world.

The key is to never stop making mistakes because it means you’ve stopped trying new things. (Tweet this!)

4. Know how to take negative feedback

Opinions are like asses: everyone’s got one. And sometimes the person giving you his opinion is an asshole. But getting things done requires a certain amount of rubber to your skin. You will always have critics, even when you do amazing things (Campbell’s Soup says thousands will lose jobs after Betsy Talbot selfishly cures common cold! Details at 11.). Sometimes the feedback is justified and you can learn from it, making you or your project better, and other times you’re going to just have to let it bounce off.

The key is divorcing your personal feelings of worth from feedback on your endeavors, both good and bad. Failure or mistakes on a project do not equate to failures or mistakes as a human being. This is also when you discover that some people will love what you are doing for the exact same reasons others hate it. You will never please everyone, and knowing this from the start will help you keep moving – and learning – when negative feedback starts.

When you can step to the side and view feedback in a more objective way, it allows you to glean the lessons and discard the trash quickly and productively. (Tweet this!)

5. Track actions and results

Whether you geek out like we do with a spreadsheet or you journal your progress creatively with video or art, staying on track with a goal requires tracking. If your project is longer than a day, you will forget what you’ve done, the brainstorms you had for what to do next, or the ideas others contribute along the way. Tracking also keeps you from veering off into unnecessary tasks as your attention wanders.

Weight Watchers has built their entire business around tracking food and calorie intake daily and weighing weekly. Athletes keep track of their personal best performance times so they can improve. Project managers track everything from software development to building houses.

We keep track of the metrics on our website, Facebook page, and book sales, learning what works and what doesn’t. We track our pitches to other websites, radio, and magazines. We monitor our daily writing counts when working on a book. We make a list of all the things we want to see/eat/do when we arrive in a new location so we won’t forget.

It can be as simple as a small notebook or as elaborate as a software program.

You’ll reach your goals faster if you know what to do, when to do it, and what happens as a result of doing it. (Tweet this!)

How you can get more things done

Whether you have one big dream in mind or just want to accomplish more of the small stuff on a regular basis, these 5 habits will create the perfect environment to make it happen. We work these habits every day, and they have given us a life we once only dreamed of. (In fact, that’s why we never had it before: we were only dreaming!)

  • Set a firm deadline
  • Take daily action on your goals
  • Don’t be afraid of mistakes and trying new things
  • Learn from negative feedback (and ignore it when there is nothing to learn)
  • Track your actions and results

Betsy and Warren Talbot show people every day how to make their biggest dreams a reality with practical, step-by-step advice that works. Check out their book, Dream Save Do: An Action Plan for Dreamers, to find out how you can make your wildest dreams a reality. (EDITORIAL NOTE: It’s fantastic!) 

Which one tip will you put into practice today to make your dreams a reality? Tweet me @redslice and let me know!

Cash flow, creativity, and compassion are not mutually exclusive™

Ahoy! 4 lessons for success learned while sailing the ocean

When people do something audacious and almost unimaginable, I tend to soak up their wisdom. They are the brave, after all. The bold. The ones who dare step off the cliff and test how deep the water really is while the rest of us bask safely on shore.

Wendy Hinman is a writer friend of mine who has lived an extraordinary life. She sailed the Pacific with her husband for 7 years, returned changed and wiser, and has written a book about her adventure, Tightwads of the Loose: A Seven Year Pacific Odyssey. Today’s she shares four lessons about life and success learned on that ocean voyage. Enjoy….

You can do amazing things one day at a time.

If someone had told me years ago that I would sail 34,000 miles over seven years on a small sailboat, I’d never have believed it.  But I didn’t do it all in a single day.  I covered those miles one day at a time(Tweet!) And that’s how you can reach your goals: in little steps, that quickly add up to significant milestones. The same was true when I wrote my book.I began by writing a scene each week for my writing group–a little story or anecdote about the challenges we faced while sailing. They made suggestions, and before long I had enough to fill and shape a full-length book.

Some of the most satisfying things in life come from overcoming challenges.

People often dream about kicking back and relaxing, but it’s often the biggest challenges we face that make us feel the most alive. I learned the rewards were richer the harder I had to fight for them.  Making landfall after 21 days of non-stop sailing was a big deal, and I appreciated the place I’d reached even more because it was hard to get there(Tweet!) I relished the lush vegetation, the rocky spires that jutted into the sky, and the cool waterfalls all the more.

If you don’t push yourself, you don’t know what you’re capable of.

We faced countless challenges and many moments we thought might be our last.  We faced storms, typhoons, reefs, broken equipment and some shady characters whose intentions were uncertain at best and tested our resolve and endurance in rough conditions. Some days I doubted I could take any more. (Tweet!) On our last passage, after more than 46 days of non-stop sailing–not seeing another human being besides my husband for over a month and a half–a storm drove us offshore for another three days.  I didn’t think I could take another moment.  But given no choice, not only did I survive, I accomplished something few others ever have.

It helps to keep a sense of humor.

After ten days sailing in horrible weather, waves crashing over me, the boat interior damp and mildewy beyond belief and a sewage problem the CDC would have quarantined, I was thoroughly miserable.  But I reached a point where I grew bored with my misery. Bundled up in the cockpit under an avalanche of saltwater, it occurred to me that I would face this for several more days, whether I liked it or not.  My attitude could make the difference between misery and happiness.  I began to notice the absurdity of my situation and from that moment, though I still faced horrible conditions, I found myself chuckling, imaging how I would describe it to friends afterward.  Stepping out of that moment mentally helped me see it objectively as temporary and survivable–mere discomfort in the grand scale of life. I’ve realized the toughest situations make for the best stories, (Tweet!) so I try to think about them from the perspective of a writer with new-found “material.’

About Wendy: Wendy Hinman is the author of Tightwads on the Loose: A Seven Year Pacific Odyssey, about her 34,000-mile voyage aboard a 31-foot boat with her husband, Garth Wilcox, to whom she’s still married and still happens to like. Wendy Hinman’s stories have appeared in a variety of publications.  One of them was published in the anthology, We Came to Say, and another won a Solas Traveler’s Tales award for best travel writing.

What has a memorable travel experience taught you about success in life or at work? Please share in the Comments below, as we’d love to know!

Cash flow, creativity, and compassion are not mutually exclusive™

Light a candle

Ever notice how almost every major religion, sect, or secret society uses candles in their ceremonies?

There’s something about candlelight that conveys honor, reverence, warmth and hope. I am still awestruck by the site of a dark church lit up by hundreds of candles in every nook and cranny, or a quiet dinner celebration illuminated by a lone candle, as it casts it’s warmth over the scene.

Plus, everyone looks drop-dead gorgeous by candlelight. It’s just a fact.

Tomorrow is Christmas Day, celebrated by many people throughout the world but for the majority of global citizens, just a Tuesday like any other. I invite you, regardless of your religious (or non-religious) persuasion – to take this time to reflect and welcome in the new year with warmth, love and joy. A better world can only exist if each person starts with hope and love in his or her own heart. As they say, change starts at home.

A poem for you:

Candlight.
Burn low. Burn bright.
Light this candle in praise, in fear, in hope, in honor.
To illuminate.
To guide.
Count your blessings. Literally. On your fingers. On paper.
Illuminate our hearts. Clear our minds.
Focus.
Calm.
Flicker and dance. Playful, fearless.

Take a breath.

My soul’s wish, my thanks, manifest.

Hope.

2012 brought a lot of blessings and challenges to our world. Here’s wishing all of us a merry and bright holiday season. Or Tuesday. Whichever you prefer.

Cash flow, creativity, and compassion are not mutually exclusive™

Follow your dream Part 2: How Cartograph Wines creates an experiential brand

Wine is such an experiential brand, I absolutely adore it. Not just for it’s lush taste, but no other everyday product in my mind comes close to evoking so much emotion, lifestyle or delight of the senses with one glass clink. There are so many branding lessons we can learn from our favorite wines and how they behave as businesses.

Continuing my interview with Alan Baker, Cartograph’s wine maker and owner, who we had the good fortune to meet on a trip to Healdsburg, California back in August. In Part One, we heard Alan’s amazing tale of how he got from radio engineering in Minnesota to winemaking in Northern California – and the four lessons he learned to make it happen.

Today, Alan shares how he effectively creates an experiential brand and differentiates from the competition.

RS: Glad to have you back, Alan! Tell us Cartograph’s brand story. How do you position it against the competition? What experience do you hope to convey and how do you do that in your customer interactions? 

AB: Both Serena and I come from other careers and we each found wine in different ways. Our brand story is right on our label. The logo shows the five points on the globe that brought us to wine and then brought us together to make wine. Wine is more about emotional connections and memories than simply about the perfect taste and aroma combinations. Putting a graphic representation of our story on the label helps people remember us and hopefully keeps our story in their minds if they have a great experience with our wines. (Tweet this!) Our brand is about those wonderful moments when an experience with a great bottle of wine gets etched into your mind forever. And while the front label tells our story, the back label plays to our nerdier side, illustrating the growing season and winemaking history for each wine. So looking at the labels you can get a sense for what the growing season was like for each vineyard.

If our customers know anything about us,  it’s that we personally handle every piece of our business from grape sourcing, through winemaking, and then personal correspondence after they buy our wine or join our club.

RS: What is the best branding lesson you have learned from building an “experiential” brand? What are some brand hits or misses you’ve experienced?

AB: Focus focus focus. Do one thing really well before branching out. (Tweet this!) As a winemaker, I’d love to play with a dozen grape varieties but we needed to knock Pinot out of the park and doing that first was my main goal. Now that we’ve had success with Pinot, we can do a few small specialty wines for club-only release but our public face is all about Pinot Noir.

What brand actions work? Winning fans by talking directly to them on social media and through other channels. Our most loyal clients are all connected with us on various platforms and we share a lot of ourselves with them.

Things that don’t work? We’re still learning the best way to run promotions to increase sales during slow times or to move more volume but discounting is not the way to do it in our circumstance. People see a premium product being discounted and they will wait until they see that price again to buy. There are other incentives to encourage purchasing. We can’t compete on price point due to our vineyard sources and tiny lot sizes. We have to give wine lovers an experience to remember and hopefully they become our friends.

RS: Wise words. What is your winery’s specialty wine or most popular seller that people should try?

AB: We are a very small winery and celebrate year-to-year vintage variations. A great example of how weather affects the finished wines is comparing our 2009 and 2010 Floodgate Vineyard Pinots. 2009 – warm year – is lush and round on the palate, a classic Russian River Valley Pinot. 2010 – cool year – is racy and vibrant with the focus on bright red fruit. It is a truly elegant wine that should be very age worthy. Both are great examples of Russian River Valley Pinot but quite different when tasted side by side.

RS: Now, some fun stuff! What is your favorite way to enjoy wine?

AB: Working as many hours as we do, we don’t have a lot of free time but those warm evenings when we get home in time to enjoy a glass of wine while plucking a few things out of the garden for dinner is a real treat.

Connect with Cartograph Wines: www.cartographwines.com ~ Twitter ~ Facebook

Is your brand a commodity competing on price, or an experience that offers unique value? How does this impact your marketing tactics? And don’t forget to check out Cartograph for some great wine gifts…ho, ho, ho!

Cash flow, creativity, and compassion are not mutually exclusive™

Follow your dream: Four entrepreneurial lessons from a radio engineer turned winemaker

Back in August, my husband and I stumbled upon a small microwinery and tasting room in downtown Healdsburg, Calfornia, Garagiste, which is a joint venture for two wineries, Cartograph and Stark. Thinking we’d just grab a quick taste and leave, we ended up enchanted by Alan Baker, Cartograph’s wine maker and owner.

Alan’s entrepreneurial story is fabulous: He’s a public radio engineer, turned blogger/podcaster, turned winemaker. With Cartograph, he produces ultra-premium Pinot Noir sourced from grapes from the best Northern California coastal vineyards. (PS, great holiday gift idea!)  His mission is to produce wines that are true to the vineyard and vintage from which they come.

As we sat and sipped, we loved the gothic, high-end feel of the stone gray tasting room and the interaction we had with the man who’d lovingly made the wines we were enjoying. We got to talking about how he loved that wine is such an experiential brand, and for that reason, so much care was taken in architecting and decorating the tasting room. Most wine lovers know that the joy is found in the experience of wine – and that can manifest whether you are spending $20 or $200 a bottle. It’s not about price: it’s about taste and experience.

But Alan is not just savvy about branding, he has a powerful entrepreneurial story, ripe with juicy lessons about planning, moxie, and following your dream – no matter how far down the bottom of the ladder you may need to start.

THIS IS A TWO PART INTERVIEW. In Part One, Alan shares how he got started in an industry he knew little about and parlayed a loyal audience into backers for his dream. In Part Two, Alan shares important lessons on crafting an experiential brand.

Here is Part One of Alan’s story with four lessons you can take to heart in your own ventures:

 

1. Opportunity will knock – if you build your house in the right place (Tweet!)

My passion for great wine started with a simple $13 bottle of Riesling from Alsace. I was fascinated that such a simple thing as a pale colored glass of wine could be so incredibly complex and engaging. My obsession with learning everything I could about the wines of the world eventually led me to decide I needed to at least try to find a way to make wine the focus of my day rather than an off-hours pursuit. After years of interviewing maverick American composers like Meredith Monk and Philip Glass for my radio work, I knew that finding the right path is often a process that brings a lot of uncertainty and risk into life. They instilled in me the belief that if you focus on what you love and do best while putting yourself into a position where opportunities may present themselves, you’re sure to find creative energy and success.

2. Work with what you’ve got (Tweet!)

Once I’d decided to strike out for California from my Minnesota home, I needed a scheme to get experience. I knew I loved wine, but I wasn’t confident I would love the wine “business.” I feared that I’d end up like the cake lover who opens a bakery only to realize they hate getting up at 2 a.m. every day. So rather than spend my life savings on a degree at UC Davis, I decided to do what I already knew how to do: produce radio. I’d use my production skills to investigate where I might fit in the wine business. The plan was simple and, necessarily, vague. I would write a blog and produce an audio podcast to document my adventures as I explored the wine industry – a well-developed industry I knew very little about.

I told all my friends and family about the idea repeatedly to force myself out of my safe public radio job and into the unknown. My pitch to wineries was that if they gave me part-time work, they’d get publicity from the podcast. There was really no other reason for them to pay me to do work they could get done faster with experienced help, so the podcast was my foot in the door.

In the fall of 2005, National Public Radio picked up the podcast for their alt.npr series. This affiliation grew the audience for my content quickly and enabled me to pretty much call anybody up and schedule an interview. I used the podcast as a way to investigate all aspects of the industry from grape growers to marketing pros and wine makers I respected to see where I might fit in the wine business. I turns out that I write way too slowly to ever make a buck off the writing, so that was out. Growing grapes is a very labor-intensive activity and unless you own that chunk of dirt, it’s not a thing a 40-year-old dude is going to get by on when he has a wine budget to think about. It had also become clear that while NPR did like the content, there wasn’t a market for wine-focused media that was going to start paying the bills. So I was burning through my savings and starting to feel the pressure that comes with not knowing what’s next. However, once I got into the winery working as a cellar rat with Unti and Peterson wineries in Dry Creek Valley, I found what I’d been looking for. The winemaking process is fascinating and I fell in love with every backbreaking chore and nerdy technical detail.

3. Get creative: Leverage your community (Tweet!)

With the bank account shrinking I focused on how I might stick around to work another vintage. Plan B: move to San Francisco to do tech consulting to stash some money for the 2006 harvest. Grapes are not cheap, nor is paying for winery space to make wine. I scored some nice consulting contracts but quickly realized that I was only treading water. SF is a very expensive town and I would never save enough money to make wine. Also, I was just doing the same work as before, albeit in a very pretty city. I had a few months of living expenses left and figured I had one shot at leveraging all the work I had been doing writing the blog and producing the podcast. So after finding a very innovative winery in San Francisco called Crushpad where I could make wine, I sent out a pitch to my blog readers and podcast listeners; If they would pay in advance for a case of wine they could come help me make my first commercial wine and we’d document the whole process with a video podcast. To my great relief I sold 65 of 100 cases of wine as futures, giving me the cash to buy grapes and pay Crushpad. The archive of this project is still online.

My brand was named after the blog. Cellar Rat Cellars. Throughout this project, I was using Crushpad’s virtual winemaking website called Crushnet to manage my group of people helping with the wine. People as far away as Puerto Rico were participating, so having a tool to manage this virtual group was a necessity. After the winemaking was concluded, I was hired by Crushpad to develop Crushnet and grow the virtual community of winemakers. It was at Crushpad working on hundreds of fermentations a year where I got most of my hands-on winemaking experience and set me up to strike out on my own to launch Cartograph with my partner Serena Lourie in 2009.

4. Get friendly with uncertainty while keeping you eye on your vision (Tweet!)

I think it’s essential in any entrepreneurial operation to use the tools at hand to continually move towards a goal, even when the route is completely unknown at the start of the journey. There is always a way to use your existing skills to open new doors but you have to be willing to live with a lot of uncertainty and always be looking at alternate ways to solve a problem. Had you asked me 12 months into the events above if it was worth it, I might have said no but another six months, and a couple more forced left turns, and I was being paid well as a technologist in a ground-breaking winery. From where I sat in Minnesota I honestly couldn’t have dreamt up a better outcome.

The “persistence of vision” mantra I’d been hearing from those composers I so admired really does work.

Join us for Part Two of this interview, when Alan talks about his brand vision for Cartograph and how he brought it to life.

Connect with Cartograph Wines: www.cartographwines.com ~ Twitter ~ Facebook

What A Ha! insight did you get from Alan’s story? How does it apply to your own entrepreneurial or project journey? Please share in the Comments below and get some link love back to you site!

Cash flow, creativity, and compassion are not mutually exclusive™

Why hibernate?

A friend of mine recently commented that your life cycles around metaphorical seasons of growth and change. Sometimes you are in the Spring, where ideas are blossoming, seeds are being planted and animals are poking up their heads as they venture from their winter lairs. For your business, this may mean new product ideas, connecting with potential partners, planning a brand facelift.

Summer is when you’re white hot and sizzling. Everything is firing on all cylinders, you’re in the Zone, things are happening, moving, shaking. Often this means you’re in a bit of a crazy busy flurry of activity as well.

I imagine Fall to be the hravest. Maybe those connections you made at those networking events are finally bearing fruit. Maybe prospects on your email list slowly turn to buyers or clients. Maybe that press pitching you’ve been doing yields to a prime bit of ink.

And then there’s Winter. Things go underground, dormant. Shutters close and we turn inward. We slow down. We unwind. While the snow falls, the tiny perennial seeds buried in the ground take a snooze to gear up for another glorious Spring.

The cycle continues.

I’m going to be taking a few weeks this December myself to reflect on 2012, plan for 2013 and refine my goals and activity. I recommend you do this as well. I’ve blocked out planning days on my calendar for both business planning and content planning. This year has been amazing: new book, new digital course for entrepreneurs, new clients. Now, I need to breathe and take some time to plot the course for 2013.

Without giving yourself the time and space for creative thinking, innovation is just a buzzword and not a part of your brand.

Photo credit: StudioMacbeth.com

How will you recharge and plan for 2013? Please Share in the Comments! One great way would be to check out my new Indie Brand Bootcamp to gain the focus, clarity and confidence you need to make all the right marketing moves this year. Use code LAUNCHSPECIAL for $50 savings. Hurrah!

Cash flow, creativity, and compassion are not mutually exclusive™

Gratitude Love Letter: The Remix

It’s Thanksgiving in the US this week. Time to, well….give thanks. Or chow on turkey and stuffing. Whatever floats your boat.

I prefer the former, but not in a Hallmark movie of the week kind of way. No need to hold hands around the dinner table and sing Kumbaya. I prefer gratitude in the quiet of a crisp late Autumn sunset. Or a walk through the park with Eddie the Wonder Dog, sans cell phone, iPod or any other digital distraction. Watching his shadow bounce alongside me, feeling the California sun warm my face (even when it’s 50 degrees) and hearing the squirrels scamper up the nearby trees is music enough.

Your business, your project, your book, your dream. Yes, it was your hard work and determination that brought it to life. But surely…surely…you didn’t do it alone. So who can you thank? Who can you honor? For whom can you buy a cocktail?

Thank you…

Give thanks: No business is an island, even if you’re a solo entrepreneur (tweet this!)

Who deserves your thanks this week? Who makes your business or life work seamlessly? Please share in the Comments (and be sure to thank them as well!)

Cash flow, creativity, and compassion are not mutually exclusive™

Fine wine brands: “Chanel vs. H&M”

Some of you may know I’ve been a freelance wine writer online and in print before. I’m not an expert sommelier by any stretch but I love wine so I was fortunate enough to share the novice’s point of view and land some fun gigs tasting, researching and chatting up wine experts.  I often tout that good wine is any wine that you like, whether it costs $10 or $150 a bottle.

Recently, I got the chance to hear an inspirational panel of wine industry women. They were winemakers, owners, executives and even a well-known wine industry TV and radio personality.  Women winemakers are making huge strides in this very male-dominated industry, which is fabulous, considering 60% of wine is bought by women. They are on a mission to introduce more women to the rewards of the wine world – and help women use their palates (which are often better than men’s) to have confidence in choosing gorgeous wines.

As far as experiential, emotional brands go, you can’t really find any better example than the wine world. Wine is about making memories, about upscale casual summer night dinner parties with friends. It’s about great – often uninhibited – conversation. It’s about celebrating the simple pleasures of life.  Often, we’ve experienced some of our most emotional memories over a bottle of wine: an engagement toast, a comforting chat with a sobbing girlfriend, an exciting first date, a cherished holiday dinner.

There’s a quote I adore, attributed to Ben Franklin: “Wine is constant proof that God loves us and wants us to be happy.” Amen, brother. Tweet this!

The panel’s moderator, Sharon Harris, is owner and winemaker for Rarecat Wines but also founder of A Woman’s Palate, a place for women who want to connect and empower others through wine.  I loved how she described the difference between regular wines and fine wines.

“It’s like comparing Chanel to H&M.”

This is a great brand analogy. It’s not that H&M doesn’t provide fun, good or trendy clothes. But it’s how the products are crafted that makes the brand difference. Tweet this! Fine wine is crafted with love, carefully-honed knowledge of “terroir,” science and agriculture. It’s perfected to evoke a feeling or a memory and is often overseen personally by the winemaker.

The highlight for me was the discussion about all those crazy taste and aroma descriptions critics dream up for wines: “lingering notes of leather and black cherries, with a hint of tar on the nose.” Sharon’s perspective? “Fine wine is crafted with such love and excellence that it results in a complex yet balanced taste that no one word can accurately describe. It goes beyond words. Yet the memory of it lasts for decades.”

Wouldn’t you love your brand to have such an impact?

Which brands do you feel exemplify quality craftsmanship and feel “made with love?” Please share in the Comments below!

Cash flow, creativity, and compassion are not mutually exclusive™

NO is not a dirty word

I think we’re programmed to see “No” as a dirty word from a young age. No candy before bedtime. No, don’t touch that outlet. No, you can’t have the car tonight. No, you absolutely cannot date that guy who’s ten years older than you and plans to pick you up on his motorcycle…

Here’s the truth: Saying No is actually a gift. Why?

It’s a gift for you because sometimes we need to say no in order to focus on what matters. We need to keep our eyes on the prize. If you say no to the wrong clients or customers and focus on serving the ones you enjoy, who will pay you what you’re worth and who will gladly spread the word about how awesome your products or services are – your business is going to be a lot more successful.

I don’t care how big or small your company is. You’ve got to treat loyal customers better than the rest. You’ve got to serve their needs first and offer then special perks, privileges or rewards.

Remember your brand strategy. Who are you talking to? Who are your “people”? Who matters to your business? Your customers and clients represent your brand to others, so choose wisely. (Tweet this!)

I’m not suggesting you act rudely toward prospects or those in your audience. Not at all. I’m talking more about managing your time, attention and budget better and invest in the right people for your business. If you are too busy dealing with the wrong people, you won’t have the bandwidth to serve the right ones.

Saying no is also a gift to those to whom you say no. You enable them the freedom to find a better fit, to find what they are looking for at a price they are comfortable paying. You also avoid becoming bitter as time goes on and just making both you and the customer unhappy in the end. If something is a bad fit from the start, it’s better to cut bait right then and there.

Also, you give them a gift because you don’t agree to something you don’t have time, energy or passion to deliver. Instead of overcommitting and making everyone unhappy, focus on quality rather than quantity. It may hurt to say no to that client, customer – or even volunteer opportunity – but remember that you do them more harm if you can’t truly deliver your best for them. Let them find someone who will invest their best.

See? No is not a dirty word and, frankly, it needs to be said with love and respect way more often.

How do you turn down work or say no when asked to volunteer? Any tips for how to do this gracefully? Please share your insight and wisdom with us in the Comments!

Cash flow, creativity, and compassion are not mutually exclusive™

3 powerful tips to fuel your body…and your business

What does running your business and nourishing your body have to do with each other? A helluva lot, it turns out.

A few weeks ago, my husband and I embarked on a food transformation. While we both eat fairly healthy, we were still feeling run down in the afternoons, defaulting to poor food choices when tired and generally getting confused by all the conflicting nutrition info that is out there.

Fed up, we called in a big gun: food and body coach Jamie G. Dougherty of Jamie Living. I was introduced to Jamie through not one, but two entrepreneurial women friends as “someone I just had to know.” We met and it was the best blind date ever. With our curly hair and smart mouths, we hit it off like a house on fire.

Fast forward: Jamie is sitting at my dining room table with me and my husband, talking us through our food choices, purging our pantry and giving us the straight talk on what labels really mean and how to incorporate healthy eating without stooping to diet plans with trademarked names. Jamie is about being educated, making intentional choices, finding ways to savor delicious food (she’s a foodie herself) and especially, how to avoid hating yourself. Love your body and fuel it right but if you make a deliberate choice, enjoy the choice and love yourself anyway, is kind of her mantra.

So we started overstocking our fridge with freshness, living without as much processed food as can, cooking meals in bulk to use throughout the week and navigating this whole terrain of “making positive changes: I’ve soaked beans for the first time in my life, rather than popping open a can. We tried kale. I had oatmeal for breakfast. We actually asked if the meat we were buying was hormone-free. I threw away my agave nectar. My husband cut out his daily soy latte….. We’re through the Looking Glass, people!

Now, we have an expanded repertoire of delicious, farm-fresh, some might say gourmet, meals at our disposal. We ate extremely well without counting calories or depriving ourselves.  We instantly felt less tired and run down – able to get through our workouts and busy days and even have fun cooking and planning together as a couple.
I’ve marveled at the lessons that apply to your business as well as your body during this transformation:

  1. Garbage in, Garbage out: Your food really does fuel YOU, the machine. The more crap you put in, the worse you’ll feel and it’s I’m not talking about emotional guilt. It’s about how your body physically performs.  Same thing with your business: you’ve got to surround yourself with cheerleaders, partners and, yes, the right clients and customers so that your business can thrive and your brand can shine the way you want it to. Do you really want people around town saying how that untrustworthy partner you recommended reflect badly on you? Didn’t think so. And side note: when you fuel yourself right, you can think more clearly, perform better and delight customers even more, so it directly impacts your bottom line. You’ve got to bring your best self to work every day because, whether you do or you don’t, it shows up.
  2. A Little Planning Goes a Long Way: The reason processed foods full of chemicals and empty calories are so popular is because they’re easy. It’s why they are called convenience foods, people. But taking some time out to plan your meals and prepare dishes in advance to freeze or have at the ready makes the week a breeze. We’re actually enjoying this as a weekend activity we can do together. One hour of shopping and two hours of cooking sustained us for the entire week (of course, we cooked some things fresh at mealtime but nothing complicated). Your business is like that: if you think through your brand strategy before you start “performing random acts of marketing”, you’ll avoid shiny object syndrome. Plan your brand image intentionally. Flesh out your target customer and craft design and messaging that compels them. Carve out time to write your content and blog posts. Mark 20 minutes of social media time per day on your calendar like a meeting. You’ll spend more wisely, get more impact and put your business into overdrive.
  3. Don’t Believe Everything You Hear/Read/See: We were floored to learn that some of the foods we thought were somewhat healthy really are not. Here we are, trying to make good food choices, and we learned a ton about what food companies will stoop to say and do to make you think you’re making a good choice for your family. It actually made us both disgusted to be marketers, to tell you the truth.  For example, did you know “natural flavors” as an ingredient is not good for you? Did you know manufacturers list sugars and MSG as other names on the ingredients list to fool you? Do you know which cooking oils are “good for you” and which you should use in moderation – or not at all? Did you know that just because it says “whole grain” doesn’t mean it really is? We didn’t either. With your business, the same holds true. You don’t have to be an expert in everything (nor should you spend your time trying to be) but get educated on the basics. Understand the concepts of content marketing and SEO; take a course in how to read financial statements or understand QuickBooks 101; learn how to balance good design and good interactive strategy and usability; learn how your brand look and feel drives sales; understand the difference between branding, marketing, PR and social media. Be clear on what you’re investing in and how it will contribute to moving your business forward.

Photo credit: Racerxvt.com

Do any of these tips especially resonate with you – for your body or your business? What do you find fuels you or your business the most? Please share in the Comments below!