We all say it. We want to work with people we like. But can it really be this easy to conduct business this way? Can we focus on networking with the people we like and with whom we genuinely connect versus just the "right" people? Michelle Tillis Lederman says yes - in fact, it's better for your work and career in the long run? Today we dish about likeability, how to be more concise and three … [Read more...]
Tell me why I should care
Dell recently announced they are “taking a cue from the Apple playbook” and launching a new branding campaign that does not talk about technology. From the NASDAQ article: The campaign, dubbed "More You," is aimed at personalizing technology and marks a break in tradition for a company that got its start by commoditizing computers. Rather than focus on the specifications of products, … [Read more...]
Better get your “content on”: you must read this book!
The rules of marketing have changed. I am seeing more and more evidence that bigger companies do not get what small, strappy entrepreneurs have figured out. The way we need to reach, connect and attract customers has fundamentally changed. Recently, I got to speak to two good friends who are both marketing execs at Silicon Valley tech companies. Their stories sounded identical. They have crafted … [Read more...]
Southwest shows us how to handle a PR crisis
Southwest Airlines turned a safety nightmare into a PR coup that proves the brand really does care about its customers. We’ve all seen the amazingly campy Southwest Airlines ads that tell us they love our bags so much, they get to fly free. Southwest is trying to prove they are the airline that cares about true service, and it’s an incredibly powerful differentiator in an industry that feels like … [Read more...]
Ask the Expert: How to build a robust and rabid community with Lynn Baldwin-Rhoades
Lynn Baldwin-Rhoades is a community maven. She founded a grassroots community of women business owners called Power Chicks and shares how she nurtured a thriving presence on Facebook. In early 2011, Lynn will launch Power Chicks International, LLC, allowing her to offer even more connections, resources and inspiration to help women reach their big, bold goals. Lynn is also the founder of Marketing … [Read more...]
Well, hello there, Rockstar!