Cash flow, creativity, and compassion are not mutually exclusive™

Two powerful lessons for every new entrepreneur

09.01.15 Entrepreneur (Blog)

A wise mentor sits with a serene smile, staring into the bright eyes of the eager protégée. She wraps her arm around the fresh young person and whispers, “Everything is going to be alright. Here’s all you really need to know…”

I’m going to bet that was not your experience when embarking on entrepreneurship or self-employment. If you’re like me, it felt more like getting shoved into a deep ocean. Some days, the current drifts you to new islands and opportunities. Other days, you flail in the choppy waves, praying for a lifeline. One day, the seas are calm and effortless. The next day, the waves pound you over and over again into the hard sand.

After leaving the safe harbor of a successful corporate life in 2008, I was fortunate enough to find resources and mentors who helped me along my journey. Some drifted in and out like a passing life raft, right when I needed them most. Others joined me on my journey and never left my side: mentors and collaborators whom I treasure for their insights.

These amazing humans – and the many years I’ve now been out on my own – have taught me so much. And by “so much,” I mean answering questions I never knew I should have (“What the heck is “use tax?”) and preparing me for situations I could have never seen coming even with high-powered binoculars (a clear contract doesn’t protect you from a nightmare client who signs it without reading it). It doesn’t matter how many books you read or classes you take. Until you’re in it, there’s so much you don’t even know you don’t know.

And that’s a good thing. Otherwise, most of us wouldn’t do it!

Here are two of the biggest lessons from my entrepreneurial experience thus far. Please note: I have a long way to go and a whole lot more to learn.

But when you get so far down a certain trail, it’s your duty and responsibility to reach your hand back and shepherd those traveling with you. Leave no man or woman behind, I say. (Tweet this!)

Lesson #1: Opportunity favors those who prepare.

While I had a very successful corporate marketing career, I dreamed of doing my own thing and enjoying more flexibility to pursue other passions, like writing and acting. Red Slice started as a personal blog full of whimsical wine, film and cultural musings. It then became a business website I would tinker with on the side as I dreamed, “If I worked for myself, how would I position my services? What message would I want to convey? What brand would I build?” In 2008, when the writing was on the wall and my last tech company laid off the marketing department in prep for a sale, opportunity knocked­–and I was ready. I flipped the switch on that hidden website and Red Slice as a brand consultancy was born.

Lesson #2: Don’t worry about the how so much as the what and why. The how will find you (or you will find it) when the time is right. Just take action and keep moving forward.

The road was not always easy. Maybe you can relate?! I am often still unsure of what the hell I’m doing. But amazingly enough, once you start down the path to what you want and put it out there, all of the sudden an advisor, article, connection or opportunity will magically appear right when you need it most.

  • When I craved more strategy work and less tactical project work and didn’t know how to free up my time to go after it, a friend offered her coaching services to me, leading to my signature offerings still popular today.
  • When I needed a new accountant, a successful entrepreneur recommended hers – and I’ve happily been with that firm ever since.
  • When I desperately needed a fresh creative writer for my client work, a colleague launched a website that week with the most brilliant copy I’d ever read and I immediately contacted the writer she hired, which led to not one, but two fruitful writing partnerships that are the cornerstone of my work.
  • When a publishing agent got interested in my book idea and asked to see a “formal proposal” I had no idea what that was but said “Sure, I’ll send you one!” As if on cue, my good friend told me she happened to enroll in a proposal writing class starting the very next week so I jumped in and joined her.
  • When I was truly overwhelmed by my work and life right after my brain injury, I decided to just take it day by day and start small, by sponsoring a marketing event. At that event, I happened to meet a “stress coach” and started working with her within the month to get myself unstuck and moving forward.
  • When I decided to self-publish my second book and had no idea where to begin, I just started writing it and figured it would all work out. I then remembered a virtual assistant who I had interviewed the year before to help with marketing my first book. She is now my self-publishing angel and handles everything for me.

There are so many more examples I could give you. Somehow, someway, the right people just enter your life at just the right time. Or you read an article that tells you about the exact solution to the challenge you are facing.

Got your own words of wisdom? Please share with us on the Facebook page or Tweet me!

Cash flow, creativity, and compassion are not mutually exclusive™

10 Killer Resources to Boost Your Business + Inspire Your Work

8.11.15 - RoundUp (blog)

It’s hard enough to find time in our busy schedules to read all the great posts you can find online, much less consume all that great information. So, this week I thought I’d give you a quick round up of 10 articles from around the web that will wonderfully boost your daily business activities.  Check these out for inspiration, business guidance and a little motivation…and please share to your heart’s content!

20 Smart Ways to Generate More Leads for Your Business
You may already know about some of these existing resources and tools for business development: Now jumpstart your lead generation efforts with a few new tips on how to use them.

More Than Personas: How to Know What Your Audience Really Wants
While I still think creating ideal customer personas is a HUGE help to focusing your marketing efforts and creating a connective brand, this article features other expert examples on how to identify your audience needs.  My faves? “Pull up a digital seat”and “Ask and track.”

The Difference Between Strategy And Tactics And Why You Need To Know
Ah, my favorite, favorite topic! An often mistaken distinction that can make or break your business success  -and your sanity.  I adore Bernadette Jiwa and you will, too. Main message: Stop working backwards.

The 200-Word Guide to Personal Branding
Personal branding requires you to be in the spotlight and you need to be ready. This is a short guide to getting your brand up to par.

Improve Your Email Content With a 7-Minute Workout Routine
A handy infographic that provides a quick “maintenance boost” to your email content and campaigns.

How to Address Marketing’s Big, Nasty and Age-Old Believability Problem
Faced with a world of disbelief, marketers can often get discouraged that they are not making headway. This article features some provocative FAQ’s on the subject and how you can address them.

Buffer Stopped Posting for 30 Days and Here’s What Happened
This is a great read to solidify thoughts on content re-purposing and taking some time to create.

How To Be Creative When Your Brain Doesn’t Want To Play
Addressing writers block with a little creativity instead.

And these 5 bonus ones from yours truly. Enjoy!

Get inspired! 20 of the best branding + business quotes

No matter your focus, I gathered some of my favorite business quotes to inspire you through the challenges.

The Not-So-Secret to Brand Success

It’s probably on your mind after all the inspirational posts you’ve just combed through, but this not-so-secret that I shared last year is still very relevant.

How to Define Your Audience and Boost Your Brand as a Writer MASH Stories, a blog for young writers worldwide interviewed me on this hot topic.

Here’s a piece I wrote for Online Super ninja called 4 Tips to Making Your Message Sexy (ooh la la!)

And a lovely shout out from One Woman Shop, where Red Slice was named one of the 100 best sites for solopreneurs. Honored to be in such company!

Which article is resonating the most or causing an “A Ha!” moment for you? Would love to know in the comments below!

Cash flow, creativity, and compassion are not mutually exclusive™

How Starting With No Gets You to Yes

Start with No (blog)

I’ve got a confession to make. The past few months have been full of angst for me over a simple and tired question you’ve most likely faced yourself:

What do I want to do when I grow up?

Now, I realize this is ridiculous coming from a 40-something wife, mother and business owner who seems to have it all locked down. I mean, seriously, shouldn’t I be all grown up by now? Surely publishing books and working with amazing clients should be enough, right? Let’s just coast into retirement.

Except that’s not me. And if you’re reading this, I don’t think it’s you either. While I love it all, I am always looking to the next horizon, challenge, and creative endeavor. Right now, I’m retrenching to figure out what my next book, project and evolution of Red Slice is going to look like. Basically figuring out how I can find my new passion while still serving my audience.

Part of being a changemaker and rockstar is that you never settle. You’re always itching for the next big adventure and passionate about that crazy idea that the world needs.

Whether it’s on a global scale or in your own backyard, passionate people crave “newness.” And with that comes constant evaluation, analysis and action. A churning restlessness to peek around the next corner.

But how do you get to that elusive answer? Especially if you have many different interests, passions and “slices” to what you want to offer.

Here’s a trick:

Start With No.

Sometimes placing parameters around what we don’t want to do, say or be helps us whittle down to the core of what makes us tick. Instead of trying so hard to pick something in the vast whitespace of possibility, box yourself in a little bit and back into the answer.

What don’t you want your business to look like? Which brand do you least want to emulate? What type of clients drain your energy? Which customers are not a good fit for you? What topic do you not want to write about? What product or service do you hate the idea of selling?

When you’re not sure which road to take, pare down your choices by asking which way you don’t want to go. (Tweet this!)

I discovered the value of this many times when trying to decide what to have for dinner. My husband and I often get the bright idea to go out to eat or order in, which inevitably leads to…

“Where do you want to go?”

“I don’t know. Where do you want to go?”

We’ve discovered that if we start with what we’re not in the mood for, we’ll land more quickly on what we are in the mood for. We back into the answer.

Next time you’re floundering to make a decision or find your next step, try starting with no.

What decisions have you made by narrowing down what you didn’t want in order to get to what you did want? How could this technique help with your next moves for your business or project? Please share below in the Comments!

Image Credit: Tripp via Flickr

Cash flow, creativity, and compassion are not mutually exclusive™

What Happens When You Don’t Match Your Brand

match BLOG

A friend recently passed along this story about branding gone bad. I thought it was so moving it warranted a blog post.

Last year, this friend-of-a-friend found herself sniffling into a kleenex at the first of many therapy sessions, pouring her heart out on topics like identity and authenticity. This, in and of itself, isn’t particularly noteworthy; many of us have found ourselves on a therapist’s couch.

But her friend was in therapy because of her brand.

See, her funny, ballsy, brassy friend spent almost a decade building a demure, buttoned-up brand. For ten years, her products were featured by Martha Stewart and Oprah and sweater set-types bought her pieces in bulk. She’d attend networking events and people would swarm her, asking for advice about breaking into the industry she didn’t even like. Left to her own devices, she’d live in Levis and t-shirts, eating only buffalo wings and beer.

Instead, she felt she needed to wear heels and dresses, drink $13 cocktails and schmooze with wedding planners. She needed to reign in her swearing and act like she cared about manicures.

When I heard this story, I realized many of you may go through this and it is a recipe for disaster. Her company was successful but she was unstable and unhappy. Every single day, she felt like a fraud.

Thankfully, this story has a happy ending. Her friend went through a year of therapy, eventually shuttered her company, and got a 9-to-5 at a creative agency. These days, she’s living the jeans-wearing, wing-eating dream.

This is a real, life and blood example of what can happen if you build a brand that runs counter to who you are.

And it could happen to any of us! We get caught up following business advice that – while solid – just isn’t right for us. Or we work with a super-talented, slightly pushy designer and end up with a gorgeous website that’s perfect … for someone else.

This can also happen if you work for a company whose values and brand image run counter to what you believe, who you are and what you stand for. And if you own the company? This could be happening to employees you’ve hired who were never the right cultural fit to begin with – and that’s when it starts impacting their productivity and work.

So before you find yourself in a pile of tear-filled Kleenexes or on the therapist’s couch, here are four questions to ask yourself as you brand.

These will help you create or work for a brand that’s true to you.(Tweet this!)

When I look at my site, does it feel like me?

Are the colors ones I wear or use in real life? Do my headshots really look like me? Does my copy include words that I use in my daily life?

If you’re not a particularly buttoned up, corporate person, you needn’t convince the internet that you are. And if you’re a sweet, modest person, don’t let your site paint you as a gregarious extravert.

Just because you work in a traditional industry, doesn’t mean you’re traditional and it doesn’t mean your brand needs to be. Laura Simms is a successful career coach who shares photos of her pet rabbit on Instagram. Danielle LaPorte runs a million dollar business while showcasing her tattoos and dropping the F-bomb. We feel like we know, like, and trust these women because they’re showing us who they really are.

Do the people who know me best think it looks and feels like me?

We all suffer from forest-for-the-trees syndrome from time to time. Ask your partner, your best friend, and maybe your mom to take a look at your online space. What do they think? Does it ring true for them? Or are you nearly unrecognizable?

Of course, you should take every opinion with a grain of salt, but if everyone in your life is confused by your blazer-wearing headshot and your jargon-filled Twitter bio, it might be time to reconsider.

Do I really, actually like providing these services?

There’s a lot of wisdom in creating a scaleable business and leading large workshops – but if you’re an introvert, leading a group might feel like an ill-fitting suit. Likewise, if you don’t like big, on-going projects you might not want to have clients on retainer.

It’s possible to like doing something – writing, design, coding, marketing – but not really enjoy the way you’re delivering those services. Think about how you thrive and how you like to arrange your day and then design offerings accordingly.

Do I feel like I can be myself with my clients, on social media, on my blog?

Do you feel like you can talk about your love of wine? Or crossfit? Or share funny photos of your dog? Can you make a Walking Dead reference or drop the occasional curse word? It’s important that you show and tell your clients who you really are. There’s a 99% chance they’ll love you!

Have you ever struggled with a brand/self disconnect? How did you get past it? Tell me how you dealt with it in the comments!

P.S. Need help fine tuning your brand? I can help with that!

photo by =Nahemoth= // cc

Cash flow, creativity, and compassion are not mutually exclusive™

How to Understand Your Competitors Without Falling Into a Jealousy Trap

04.07.15 jealousy TWITTER

Stop me if this sounds familiar.

An intelligent, experienced marketing professional gives you the sage advice to keep an eye on what your competitors are doing.

So you do.

You subscribe to their newsletters. You pore over their lush, beautifully written blog posts. You stalk their social media profiles and notice that their followers number is in the tens of thousands. You read all their testimonials and then stalk the people who gave those testimonials.

And instead of feeling inspired and informed, you feel completely, horrifically consumed by jealousy.

How can he get away with charging so much?! Why do her tweets get retweeted so many times? How’d he get 12,000 Facebook fans? I’m doing all the same things … why is she so much more popular than I am?!

(cue minor melt down)

It’s important to know what your competitors are doing. It’s a lot more important to maintain your self-esteem.

With that in mind, here are five things you can do to stay abreast of your competitors without losing your mind or your sense of self. (Tweet this!)

1. Know your strengths and preferences
Maybe your biggest competitor has an amazing Instagram account, filled with photos of her sweet toddler and handsome husband, but you’re super private. Maybe they publish five long, thoughtful posts each week and you’re more of a once-a-week blogger.

Before you check in with your competitors, take a few minutes to remind yourself of what you truly love doing and what you could do without. If you’re loathe to use Pinterest, it doesn’t matter how many Pinterest followers your competitor has, you won’t be using that platform.

2. Build your success backwards
What does success look like for you? Is it attending mid-week matinees because you can? Taking a month off every summer? Paying off your school debt in one fell swoop? A high-ceilinged, light-filled loft in Tribeca? However success looks to you, it’s probably more complex than Instagram followers or numbers of retweets.

When you know what your version of success looks like, you can reverse engineer it. You can work time into your schedule for matinees and summers off. You can save or earn with your school debt in mind. You can check out Tribeca’s rental prices. When you’re taking steps towards your personal version of success, you’re less likely to be threatened by what others are doing.

3. Know that popularity doesn’t always equal profitability
One of my most successful friends didn’t have a website till a few years ago. She ran an incredibly successful consulting business that relied exclusively on word of mouth. And she was raking in a six-figure income with a wait-list that she’d refer out to others.

Likewise, I know a few people with tens of thousands of Instagram followers who are barely scraping by. Or writers with New York Times bestsellers who still work part-time at ad agencies. A person’s numbers – their social media followers, their retweets, their blog comments – don’t tell the whole picture. Not by a long shot.

4. Look at their bigger picture
Some of my favorite bloggers and online personalities have lives that are very, very different from mine – which means their offerings, blog posts, and social media updates will be very different. Marie Forleo is a wildly successful business coach who speaks mostly to women through highly-styled, polished videos she produces each week. Natalie Sisson of The Suitcase Entrepreneur lives life as a global nomad and provides fabulous tools, content and resources for fellow wanderlust-seekers who want to create lifestyle businesses that don’t tie them down. Pioneer Woman lives on a cattle ranch and home schools her four children and her successful blog following has led to her own show on The Food Network. The Glamourai is a ridiculously stylish 20-something fashion blogger who lives in NYC. Joy The Baker is a single, childfree, cat-loving food blogger who makes a home in New Orleans. I love these women; our lives couldn’t be more different.

And because our lives are different, we approach business differently. I’m a new mom; I’m not interested in devoting 60 hours a week to my business. I don’t want to just target women. I have other passions such as acting and writing that I want to build into my work. When you feel the green-eyed monster rearing its head, take a few steps back and consider the bigger picture – both yours and theirs.

5. Follow and research strategically
Checking in on your competitors doesn’t necessarily mean reading their blog daily or noting each and every time they tweet or post a photo. That’s a recipe for anxiety and neurosis.

Instead, set aside a few hours each month to see what a few competitors are up to and then approach this practice as an objective investigation. Less “I’ll never write as well as they do!” and more “I can see they post once a week, every Wednesday and tweet five times a day.”

In fact, next week I’ll be sharing a worksheet to help you objectively check in with your competitors. You’ll emerge with tons of helpful information, self-esteem in tact. Want it sent directly to your inbox? Sign up for my newsletter!

How do you walk the line between information and insecurity? Do you make an effort to see what your competitors are up to? 

P.S. More self-esteem boosting marketing and branding advice here.

photo by Javier Morales // cc

Cash flow, creativity, and compassion are not mutually exclusive™

Stuck? 4 questions to summon your inspirational muse

03.24.15 Summoning your muse (blog)

Everywhere you look these days, it seems inspiration is on everyone’s mind. Inspiration for your business, your family life, your soul. Heck, inspiration to help you find – and make – meaning in your world.

I’m currently working with two clients who are all about inspiring others in unique ones: one teaches mindfulness principles so that manic people can take a breath, shift perspective and choose healthier actions, leading to less anxiety, stronger relationships and better quality (and satisfaction in) work. Another is inspiring soul-seekers to peel back the dusty layers and get back in touch with who they really are and what they really want by running creative workshops, soulful camp experiences and more.

If you’re like me, you often need to find your inspirational vitamin boost in insightful people or special places. I call this “Summoning Your Muse.” Where are the places you go or people you seek when you need that motivational high? It’s not enough to keep your head down, locked on your work and your to-do lists: every human being needs to reflect, make space and see things differently in order to recharge.

Ask the right questions and inspiration can find you (Tweet this!)

When summoning your muse, here are 4 questions to ask and invite her in:

  • Do you enjoy your physical space?: I firmly believe our environment affects our mood and creativity. Do you work in a cramped, messy corner of your living room, or do you have a small, cozy nook that lights you up? Do you need space? Do you need color? Heck, is your chair comfortable? I find that working outside my home office in a funky little coffee shop helps me focus better and sparks new ideas. Think about your physical environment and what you need to be your most productive and create or find that space for yourself.
  • Who is on your cheerleading team?: Do you have a team of people you can call of when you need inspiration in different parts of your life? I have a friend I call when I need quick-hit, practical advice about life, one I call when I need a soulful, spontaneous girl chat about love and desire, one I exchange email missives with when we need to work out angst or transition, one I turn to for business motivation when I’m stuck or feel down…..you get the idea. Who is on your team and do you have any gaps?
  • Can you make space in your schedule?: I’m realizing that I don’t have space to think and create these days so I’m taking steps to change that. I’m going to be scheduling sacred time on my calendar to write, plan for the business, take an afternoon off at the park with my baby boy. If you get all crazy and fidgety when you end up having some time on your hands, then you have a problem! We all need quiet time, non-busy time, reflection time. Your schedule won’t magically open up for you so you have to put your foot down and demand what YOU want from your calendar. How do you want your day or week to look? What are you willing to give up, on what will you absolutely not budge? The weeks go faster as we get older – do you really want to look back and see that your year was filled with crap that you really didn’t want to do?
  • How can you shift your perspective?: A friend recently told me that I need to “change my conversation” about time. Time is, after all, a construct, and if I go in with the mindset that “I’m crazed! I have no time to do anything! I am way too overwhelmed” then, darn it, that’s my reality. But if I let go a bit and shift my mindset to “I have plenty of time to get everything done” or adopt a more curious or joyful approach, then I will indeed impact my reality. What is your mindset? Approach your work, life and relationships with joy, with curiosity, with abundance. Instead of “I have to…” think, “Wow! I get the opportunity to…” This could apply to working out, visiting family, attending a child’s school play. It sounds woo-woo but I swear, it really, really works.

Speaking of my “team” of muses, these lovely friends of mine have some great wisdom to share with you, too. Enjoy:

Want to more fully, richly commit to giving your best in everything you do? Read Empty the Tank by the soulful Alexandra Franzen

Looking for a snappy pick-me-up to make your spirit soar? Check out 9 Promising, Powerful Quotes Your Business Will Love by the witty and wise Sarah Von Bargen

Need a heart-boost about the great content you put out into the world when you think no one is listening? Devour Not getting the comments, likes and shares that you crave? Behold: the Silent Obsessor by the feisty Melissa Cassera.

Looking for ways to shift your mindset about the things you “have” to do to make them more joyful? You will adore Finding Prayer in All Things by the lovely Jamie Greenwood.

What inspires you? How do you handle being in a rut? Please share in the Comments below!

Image Credit: John via Flickr

Cash flow, creativity, and compassion are not mutually exclusive™

Leprechauns, Charms and the Space to Make Magic

03.17.15 Recharging (blog)

I took two weeks off for vacation and prepped everything in my life for a work detox. I call it a “work detox” not a full-on digital one, because I specifically set things up to take a break from work email, while still enjoying personal connections via social media: Coordinating a meetup with a friend via Twitter. Posting pics of my sweet babe playing among neon lights at London’s Museum of Childhood or a family photo atop the London Eye, bundled up in the cold weather despite the bright sunlight. Instagramming new fallen snow in the Scottish Highlands before it quickly melted away. Sharing a hilarious video of my mother-in-law’s Boxer and Jack Russell up in Scotland licking my baby boy with love and gusto – and his attempts to kiss them back.

Today is St. Patrick’s Day and my mind is filled with lucky charms, Irish blessings and pots of gold. It seems appropriate to talk about how to make more magic in your life on this special day.

But since I’m not a leprechaun, I can only share some ideas for how this two-week playdate away from work on foreign soil helped me recapture a bit of magic and verve in my own life – and how you might be able to do the same:

  1. Remove or Outsource the Clutter: I knew my Type A personality would go mad if I just “didn’t check email” for two weeks. But I didn’t want the time-suck that email brings distracting me from my family and vacation time. So I asked for help. My rockstar VA checked my email while I was gone, with instructions on how to respond, what to delete and when to send me an urgent text. And guess what? The sky didn’t fall. No one was upset. I had zero junk email piled up. My business didn’t shatter to pieces. If anything, more new business and opportunities awaited me upon my return. And more importantly, I used that time to create magical memories and slow down. Now that I’m more used to it, I’m also finding ways to check email only a few times a day.

What is taking up space in your life that doesn’t serve you or your business? Can you outsource it or delete it completely to make time for silence, laughter, and peace? You have to remove what’s not working before you can replace it with what does.

  1. Change your Environment: Okay, so we can’t always travel 6000+ miles from where our obligations and responsibilities surround us in order to “get away.” But shifting your location, surroundings or context can do wonders for throwing you just a bit off kilter so you are more aware, more alive, more thoughtful. When your surroundings are new, they tend to have a magical, sparkly glow. You’re simply paying more attention because things are unfamiliar. That shift in focus can result in amazing connections – like when I happened to meet the CMO of Pizza Hut for the UK at a café over breakfast. It can spark new dreams – like our desire to pick some other travel destinations for the year. And it can laser-focus you on what is important and what can simply fall away. Hint: A lot more can fall away than you keep telling yourself.

How can you change the scenery in your everyday life? Is it a staycation at a great boutique hotel or perhaps working out of a new coffee shop instead of your old office? Can you take a new route to work or repaint a room? Shift your surroundings so you can shift your focus.

  1. Appoint a Muse: Upon my return, I was lucky enough to have a call with one of my dear gal pals who is also a trusted colleague, inspiring entrepreneur, business-scheming partner-in-crime, idea generator and all-around cheerleader. I realized my joyful talks with her help me focus and keep me motivated on the bigger picture. She inspires me to dream big and find out what I want. Our calls are magical and I always hang up buzzing with energy, as if she’s weaved a little spell around me.

Who can you meet up with regularly to be your personal muse – and for whom you can do the same? Make sure you have these magical elves on speed dial and set up regular dates with them so you get out of your own head and your own ruts. Collaboration breeds all sort of creativity and wonder.

Bottom line: Don’t wait for the leprechaun. There are lots of way to create your own charms and spells to inject magic into your world. (Tweet this!)

Now it’s your turn: What are some ideas you can share about how to rejuvenate your business, spark our creativity or create magic in your world? I’d love to know so please leave a Comment below!

Image credit: Judith Doyle via Flickr

Cash flow, creativity, and compassion are not mutually exclusive™

3 Crafty + Creative Ways to Set Goals

02.24.15 setting goals (blog)

Are you tired of goal setting? Confession time: I’m kind of over it.

This, from the woman who used to lay out her new year’s goals in nice neat bullets, organized by category: Fitness, Career Travel…I even had a category for Fun. The woman who makes lists and loves to be measured, assessed, graded. “You’ve never met a test you didn’t like,” says my husband.

Yes, I’m a recovering goal setter.

A few years back, after my major health crisis, I became gun-shy about goal-setting. I tried setting goals the old way but holding myself so accountable to a laundry list of big dreams overwhelmed me. During my fragile recovery, I tried to manage stress by removing as much friction from my life as possible – and that included all pressure to perform.

So what did this Type-A, former Honors student do to stay ambitious, motivated and organized? I started playing with new ways to set goals. And it has not only made me happier, it makes my life less stressful, more fun – and I actually achieve more while still keeping myself open to new opportunities.

If your goals are crushing you, it’s time to rethink how you set them (Tweet this!)

Here are 3 crafty and creative ways to help you enjoy setting goals in business and in life:

Pick a theme or two:

A few years ago, I decided to set New Year’s themes instead of New Year’s resolutions. In 2013, I chose Creativity and Abundance – and I achieved a lifelong dream of being accepted into an elite summer theatre program, plus I got pregnant. Creative and abundant indeed. This year, those themes are Enrichment and Savor. By enrichment, I hope to nurture great stuff that I already have rather than spending so much time inventing new things. And by savor, I mean presence, mindfulness and slowing down enough to appreciating the fleeting moments of my son’s babyhood and my current life, just as it is. Picking themes not only attracts the feelings you want into your life, it creates open space to discover that many different roads can lead to what you really want internally and externally, rather than merely following a checklist of things to do.

Experiment with choosing two themes that cover both the types of things you’d like to experience in your work or life, as well as the emotions and mindset that go with them.

Determine the feelings behind your goals:

This idea is courtesy of my friend Danielle LaPorte. She talks about goal setting not from the perspective of WHAT you want to do but HOW you want to feel. Danielle created the Desire Map program and teaches that, most of the time, you are not chasing a goal, but you are actually craving a feeling. So what if you flipped your intentions around and started with the how you want to feel and then map out what needs to be done to get you there? It’s an intriguing concept – and somewhat related to my point above about themes for the year.

Experiment with determining how you’d like to feel next quarter in your business or in the next six months of your life. Elated? Accomplished? Recognized? Naughty? Financially secure? Wise? Then you can map the activities that lead to achieving that emotion.

Outline broad-brush achievements:

This is a method I’m playing with this year (in addition to my Themes). Now brace yourself: this one goes against everything that this measurement-oriented woman and marketer has always believed. This year, I’m simply laying out large achievements, with no numbers or metrics attached to them. That’s right. I have no revenue projections or book sales goals. No website visit metrics. No target number of speaking engagements. Instead, my goals are broad brush starting from where I am now: Build up my platform and fan base, sell more books, focus on larger projects and less of them and make space to create my next book in 2016. This method is not for the faint of heart, but I have to tell you: I haven’t been this energized by goals in a long time. I’ll let you know at the end of the year how this worked out!

Experiment with letting go and determining some broad-brush achievements that will light your year on fire. You’ll be surprised how when you remove the pressure of numbers, you start to creatively brainstorm ways to make your goal a reality.

What do you think? Do any of these goal setting approaches resonate with you? Please DM me on Instagram – and let me know if you’ve got a unique spin of your own to share.

Image credit: Benno Hansen via Flickr

Cash flow, creativity, and compassion are not mutually exclusive™

Heed the mouse: Who do you serve and what do they need?

02.17.15 Brands for all markets (blog)

A trip to Disneyland and my husband’s profound comment recently put me in my place. Here’s the tale:

In my own book, Branding Basics for Small Business (2nd Edition), there’s a passage titled: All Markets Have a Brand Need. In it, I seek to clarify that “brand” is not just about high-end “luxury brands” but about being clear and consistent in the audience you reach and the market need you fill. From page 49:

Sometimes people think brand means expensive, as in “brand name.” High cost and exquisite quality are indeed brand attributes, but you could choose to sell a generic T-shirt or dinnerware that’s cheap and disposable, since certain audience segments have a real need for those items. As long as you clearly convey this message in everything you do, you can become known as the place to buy inexpensive white T-shirts or the most stylish, cheap, disposable dinnerware. Doesn’t mean there’s anything wrong with that.

Having a strong brand doesn’t mean you have to charge the highest prices or offer the highest quality. It’s a nice side effect that often brand loyalty means customers are not buying based on price alone. But if your brand represents low prices (Wal-Mart) you can’t just all of the sudden start charging a boatload.

Brand is about setting expectations – and delivering on them. (Tweet this!)

Witness my recent trip to the Disneyland Resort to deliver a conference keynote. I texted a good friend that the Disney experience was so perplexing. High-touch customer service, calling you by name, a VIP Concierge at my beck and call (well, as the speaker, I guess!), and all staff (cast members) catering to your every whim. Such white-glove service – juxtaposed with people walking into a high-end steakhouse with flip-flops, mouse ears, and football jerseys.

And then I got snarky. As I’m prone to do.

“But such class and yet so much trashiness in one place is very confusing.”

OK, so I’m not proud of the “trashy’ comment. People are on vacation. Sometimes a vacation for which they’ve saved up for years. It was incredibly snobby even though I was just trying to be funny.  (Sorry, I’m human)

When I tempered this remark to my husband later on the phone, explaining how perplexed I was by the contradicting Disney brand experience, this clever man said,

“That’s what Disney is all about, though: that everyone deserves special VIP treatment, especially when they are on vacation. Doesn’t matter who you are: Disney treats you like royalty. That is their brand.”

And it hit me like a ton of bricks. There was no duality in the Disney brand. It was perfectly consistent with that brand strategy, as my husband described it. There are markets for everything and Disney’s market is making everyday people feel like royalty. So you see a wide array of demographics when you visit. Because it’s not about incomes, or tastes, or whether you like the opera or NASCAR. It’s about serving people of all ages who want to experience magic. Who want to be treated like VIP’s. Who want to be awed, delighted and spoiled rotten for a brief period of time.

There are all kinds of markets. And there are indeed all kinds of brands to serve those markets. Disney is not confused. It knows exactly who it serves and why.

The question is: Do you know who you serve? And can those people quickly tell from everything you say, do and offer that you will serve them exactly what they want and need?

Heed the Mouse. He’s a pretty smart little guy, isn’t he? (And so is my husband)

Your turn: Can you describe your target audience’s main desire that you serve? Or do you feel like you sometimes serve multiple audiences and have challenges creating a consistent brand as a result? Fire away in the Comments below!

Image Credit: Sean MacEntee via Flickr

Cash flow, creativity, and compassion are not mutually exclusive™

The problem with perfection

02.10.15 seek substance before perfection (blog)

I have seen too many smart, savvy, brilliant people let their ideas die on the vine because they want to do something that many of us think is admirable. And it should make all of us angry and sad:

They want to be perfect.

All the stories that people need to hear. All the talent that could make the world a better place. All the benefits customers and clients are aching to achieve. None of it seeing the light of day because:

“I can’t start my business until I have the perfect website worthy of Vogue or Fast Company” (Right, because everyone expects a Phase 1 website to look as slick as an Apple ad)

“I can’t write my book because I don’t know enough about publishing or story structure so I need to attend more conferences and get more credentials.” (Right, because there is a “right” way to publish a good story and, besides, there’s no one who can help you along the way)

“I can’t send that email or post that blog post until I have an editor thoroughly check it for grammatical mistakes or typos.” (Right, because good ideas that have impacted everything from society at large down to one individual life were mocked because someone wrote “there” instead of “their.”)

Please make no mistake: This is not a defense of shoddy quality or mediocrity. I’m not even advocating poor design. You’re talking to the woman who cries when she realizes there’s a typo in my writing.

But you also know, if you’ve been with me a while, that – news flash – I’m human and I make mistakes. We ALL do. But it doesn’t stop me from continuing to serve you and deliver value. Waiting until something is 100% perfect before you share it with the world is just crazy – and impossible. You will always want to tweak something later. Always. It’s called “learning and evolving.” Besides, 80% of great is better than 100% of nothing, any day.

Think first about why you are chasing perfection? Is it fear holding you back? Tara Mohr, in her recent book Playing Big, purports that many talented women use this as an excuse to mask their fear and hide their light. But I’ve seen many men do this, too. “Perfection-seeking as delay tactic” crosses gender lines. I know, because I’ve been there myself and fight this everyday.

Seek to create substance, value, and inspiration first rather than perfection. (Tweet this!)

Don’t lose momentum. Get your message out in to the world. Shape it as you go. Learn from the feedback you get and improve things further. It’s why innovative companies launch beta projects: to gauge reaction and work out the kinks, fast.

Kindly request forgiveness from your audience. But don’t let the pursuit of perfection stop your message from reaching the people who need it most.

This is not permission to let quality slip. It’s a rallying cry to get your ideas out into the world and shape them as you go.

Do you agree? Where has this shown up in your own work? What ideas have you sat on for fear of them not being perfect? Please share in the Comments below!

Image Credit: finchlake2000 via Flickr