Good touching, bad touching

Today’s guest post is from the irrepressible Elizabeth Case, a favorite marketing colleague and friend of mine and Principal at Yellow Dog Consulting, a sales and marketing firm in Issaquah, WA. She’s hilarious, knows marketing and loves dogs –  all reasons why I adore her. Follow her on Twitter.

I had two client meetings the other day and BOTH mentioned “it takes 7 touches for someone to buy.” So I had a couple of great discussions about touch points with prospective clients – good touching and bad touching.

Remember, not all marketing touches are equal. Are you guilty of good or bad marketing touching? (Tweet this!)

Good Touches:

  • Your Newsletter: it pops into their inbox monthly (hopefully not much more than that) and reminds them that you know what you’re talking about without nagging them to hire you (hopefully!)
  • Social Media: Follow them/friend them/Link In with them and pay attention to what they’re saying. Don’t be creepy and like EVERYTHING they post, but keep an eye on them, and hopefully they do the same with you
  • Email follow-up: if you met them at an event or workshop and you said you’d send them something, DO IT. Always follow up. “great to see you yesterday at the luncheon,” “here’s the link to that doggy daycare I mentioned,” it doesn’t have to be about work, and often times that’s better – be a resource to them, a.k.a, their new go-to person.
  • Networking: Get out to the networking events where your clients and target market are gathering. Just the reminder that you’re alive and kicking is good for a lot of people. I need to see your face to be reminded you’re around. When I don’t see you, I can make assumptions you’re too busy for new clients. When you’re out and about, it’s good to know you may have time for new clients.

Bad Touches:

  • Phone Calls after business hours: We all know this is my biggest pet peeve. If you’re having a busy day and need to call them, leave a voicemail! And I always suggest sending a follow up note. They may prefer one to the other, and you need to figure that out. I have many an un-returned phone call because I can’t call back when I hear the voicemail, but didn’t get an email reminder to say “hey call me friday at 2.” Their loss.
  • Sales pitch emails: “Hey you should hire me, hey I’m really good at what I do, hey buy this.” No one likes that, you don’t like that, so don’t do it.
  • Creepy Social Media: Don’t like EVERY POST or comment on everything, but if it genuinely is of interest to you, like it. Can’t wait to see how many of you now freak out on whether to comment on this post or are afraid I’ll think you’re creepy (I won’t this time!).
  • The obvious sales pitch “coffee meeting:” Let’s be honest, you don’t want to learn about my business, you want to sell me on yours. Watch yourself when you call for the coffee meeting. That’s a BIG ask to leave your office- offer to be convenient to them if you want the business. I live in Issaquah about 15 miles east of Seattle. I don’t expect people to schlep out to the suburbs for me. So, I’m in Seattle a couple days a week and schedule all my meetings together. Make it convenient for THEM, not you.

Photo credit: Licked Lens Photography

Thanks Elizabeth! What “Good Touching” has worked for you? And what “Bad Touching” have you seen (or done in the past) that didn’t work or soured you to a person?

Stay out of the slammer: 4 tips to avoid Facebook jail

Today’s guest post is from Tracey Warren, founder of Ready Set, Grow! Marketing, where she helps small business owners wrangle and manage their social media accounts and content with ease.

You expect Facebook to behave in certain ways, right? You want to be able to make friend requests, post statuses and comment on what other people have to say.

But imagine that today is different. Today, when you make a Friend request, you get a notification that you are blocked from making friend requests for 7, 14, 30 days. Or, you go to post a status and that functionality is not available for you.

You are in Facebook Jail.

OK, there really is no such thing as Facebook Jail, but that is the term people use to refer to the above.

If this has ever happened to you, I imagine you wondered what you did to cause it. If it hasn’t, I would guess you would want to do anything you could to avoid it.

Here are 4 tips for staying on good terms with Facebook – and your friends – so you can fly free and stay out of jail.

  1. Space Out Your Friend Requests: Don’t make tons of Friend requests at the same time. If you make a number of requests and people don’t respond, Facebook puts up a little red flag and assumes you might be a computer. Just make your requests slowly and if people aren’t responding, send them a nudge via a message to remind them.
  2. Ensure You Know the Person: Don’t make a number of friend requests to people you don’t know – or don’t make those at all. When an opportunity does arise where you would like to make a friend request and you don’t personally know them, send a private message at the same time. When someone receives a friend request, they have a few options. They can accept, or say not now. When they respond with not now, Facebook then asks if they know you outside of Facebook. If they answer no, that is a problem that can often be avoided with the private message.
  3. Don’t Bait and Switch: If someone you don’t know does accept your Friend request, don’t immediately invite them to like your Facebook business page. First of all, that is terribly tacky. Second of all, it looks like spam and can be marked as such.
  4. Stay Mindful of Mixing Business with Pleasure: Don’t post too much about your business on your personal page. That is a direct violation of the Facebook Terms of Service and can get you banned altogether. In addition, as with every post, spam is in the eye of the receiver. Any user has the option to mark any post as spam – and some will if you overly blast them with sales messages on your personal profile.

If you post what looks like spam, even people who like you will unfollow you or unlike your page. Neither is a good option as it makes your content completely invisible.

One last quick note, if you haven’t read the Facebook Terms of Service, it may serve you well to take a few minutes to do just that.

Keep these tips in mind to keep you free to use Facebook and all its capabilities!

Are you currently using Facebook for business or have you abandoned it as a  marketing platform? Any cool things you’ve been doing with your Page? Would love to hear so let me know in the Comments below!

5 un-ignorable reasons why your business needs a blog

A blog is an essential marketing tool for many, many reasons beyond brand building and SEO. (PS: if you are at a loss as to what to blog about or just hate writing, you can find other ways to deliver your valuable content: hire a writer, record a podcast, post photos, craft a Haiku…) Today, my writing partner in crime, Sarah Von Bargen, writer + business consultant and creator of YesandYes.org (a super successful daily lifestyle blog with hundreds of thousands of daily readers) shares her rockstar content marketing advice on why you definitely need to jump start your blog plans.  Enjoy!

Everyone and their sister has told you that you need a blog/twitter/facebook/instagram/everything ever for your business. And while it is, in fact, possible to be a successful business or entrepreneur without those, it sure is nice to have thousands of potential customers and clients interacting with you online, enjoying your cat photos and clever status updates, no?

Need a bit more convincing?  Here are five nearly un-ignorable reasons why you should blog for your business. A blog can be fun and lo, the benefits are huge: (Tweet & share!)

1)  You can establish yourself as an expert
True story time: I once spent a summer writing for a leading women’s magazine.  When we needed experts to weigh in on a topic?  We’d literally Google “relationship expert [city name]” or “interior designers [city name].”  And then we’d paw through their online lives and if they were active online and could string a few grammatically correct sentences together, we’d email them and request a pull quote on our topic. National press coverage = achieved.  Wouldn’t you like to get some national press coverage?

2) Up Your SEO
Search Engine Optimization (how your site and business ranks in search engines) need not be be the stuff of headaches.  When you write about your area of expertise (and when people link to your posts) you move up the search rankings.  If you just have a static website for your graphic design business in New York, you’ll be buried deep on page 23.  But if you’ve got 25 blog posts about the ins and outs of the graphic design world, you’re much more likely to be closer to the top of the pile. It makes sense, right? The more searchable content there is about you and your business, the more people are going to find you. And then buy your awesome jewelry/services/hand-knitted cat sweaters.

3)  Make new connections
Is it painfully hippie dippie to say that blogging for your business shouldn’t just be about making money and finding new customers?  You can also connect with professional peers, mentors and mentees, companies that can provide you with make-your-life-easier products, vendors and  heaps of new friends.  When you interview people for your blog, interact with people on twitter, link to other bloggers, and host guest posts you’re strengthening your professional network and, really, you’re just being nice.  Which is sort of more important.

4) Create buzz for new products and services
Launching a new line of jewelry?  Spend the month before you launch writing about the process, your inspiration, the resources you used, and posting teaser photos or videos.  Send out promotional samples to bloggers you think would enjoy them.  Easy peasy!

5) Connect with new clients and customers (Dur.)
Well, obviously.  OBVIOUSLY.  When people like your product or brand (or you) they want to know more about it.  And someone who’s reading your blog is about a million times more likely to buy your new products, purchase something on sale, spread the word about your work, and become a repeat buyer.  When you create great, google-able content (“How to wear layers under a dress” for a fashion label or “What to pack for Hawaii” for a travel agency) people who don’t know about you and your products will find you.  And if you’re lucky, they’ll stay around for awhile browsing all your great content.  And then buy something.

Does your business have a blog?  What good things have happened to you because of your blog? Tweet me @redslice and let me know!

 Graphic credit: YesandYes.org. Social media buttons by twenty three oh one

How to cultivate your personal brand on LinkedIn

Today’s guest post is from Sandy Jones-Kaminski and it’s a topic with which I know many of you grapple. Learn more about Sandy and her fabulous offer for you at the end! Sweet.

Have you jumped on the personal brand wagon yet?

Personal branding is still a hot topic, so I thought I’d share some of the ways that you can use LinkedIn to cultivate and reinforce your personal brand.

First off, let’s agree that your personal brand represents how you market yourself to the world (Tweet this!). It’s what comes to mind when people you know think of you, and it tells folks you don’t know what you represent, offer or are a go-to person for.

As an example, my personal brand is that of a connector, networking maven and person that can almost always find a way to make things happen. It’s funny to think that back in the late 80s I unwittingly started cultivating my personal brand when I ordered custom license plates for my car that said, “HAS A WAY” on them. I happily gave those plates (and my car) up when I moved from Chicago to San Francisco in the late 90s, but that part of my personal brand identity definitely stuck.

Define Your Brand

If you haven’t identified your own personal brand yet, I recommend you spend at least a half hour this week thinking about and then listing the things:

– for which you are known

– for which you want to be known

– you are most likely to say when asked, “What qualities differentiate you from your peers (or competitors)?”

Update Your LinkedIn Profile

Rethink your headline: Distill what you’ve come up with and use it to inform the edits you should make to your LinkedIn profile. Does you headline reflect what you are versus what your job title or role is? (There’s a place for title by your company’s listing in your job history.) On mine, for example, I currently have:

Networking Expert, LinkedIn Trainer/Strategist/Blogger, Social Media Marketer, Business Developer, Author, Speaker

Create a public URL: Additionally, if you haven’t set up your Personal LinkedIn URL yet, it is time. Look under “Profile” then “Edit Profile” to find “Public Profile” and carefully consider whether you want to use your name, business name or a nickname in the URL. This is a great link to share in your email signatures or on your personal business cards if you don’t yet have a website you’re proud of or a job or a personal Tumblr or similar page. For example, mine is http://www.linkedin.com/in/sandyjk

Improve your summary: Use your “Summary” as you would an elevator pitch, brief cover letter or biography, but do make sure that your personality comes through.

A much-challenged belief that LinkedIn is your resume online is inaccurate. Your LinkedIn profile summary is actually a less formal way to present your best possible self to the professional world and when would you ever want to sound like a robot to another human? Leave the robotic resume speak for the specific job listing within your profile, but even there, let SEO (search engine optimization) tactics guide your descriptions.

Focus on words you think a prospect, recruiter or hiring manager looking for someone like you would use to search the vast LinkedIn database.

Here are a few I’ve seen in the “Specialties” section and/or within the listings in the “Experience” section:

-executive, managed, global, delivered, sold, produced, developed, wrote, author, speaker, marketing, built, start-up, etc.

Make smarter status updates: Make sure your status updates (and tweets if you’ve linked Twitter to your profile) reflect the things/topics for which you want to be known and keep your self-promotion in line by using the Pareto principle (80/20 rule) and share insights or “on brand” content 80 percent of the time and only share your good news or accomplishments 20 percent of the time.

Share your expertise: Last, but certainly not least, peruse the groups you are a member of within LinkedIn for relevant to you or your industry conversations where you can showcase your personal brand by contributing meaningful insights, knowledge or ideas. This is a great way to build your reputation and awareness with people who don’t already know you or what you represent. But, a word of caution, it’s also a great way to tarnish your personal brand if you use your comments to solely promote yourself or business or as what’s called “link bait” to get people to visit your site or Facebook page.

Hope this motivates you to jump on the personal brand wagon!

About Sandy: As the Chief Connecting Officer of Bella Domain Media, and the author of, I’m at a Networking Event–Now What???, a #1 pick on the Inc.com 2010 Business Book Wish List, Sandy shares her insights and practical advice as a LinkedIn strategist, professional development speaker/trainer, and consultant/coach. She offers Mastering LinkedIn…Beyond the Basics: a customized training for individuals or teams already using LinkedIn at an introductory or intermediate level, and would now like to maximize their use of this powerful social networking platform. You can contact her via belladomain.com to schedule your personal or group training today. Mention Red Slice to receive $50 off your first session!  And sign up for her free newsletter full of LinkedIn tips and more!

Photo credit: Joneski’s

How often do you use LinkedIn? Do you find it valuable or are you still figuring out the best way to use it to promote your brand? Please share!

Bring it on: Why you need to ask for criticism

A guest post today from the lovely Betsy and Warren Talbot, writers, dreamers and global nomads of Married With Luggage (a business I proudly helped name). With the launch of their latest book, they shared some great advice on why and how to ask for constructive criticism and how it makes your business, brand and project shine in the long run. More on them at the end. Enjoy!

My husband Warren and I recently published our fourth book, Married with Luggage: What We Learned about Love by Traveling the World. Over the years we’ve learned a lot about what works – and what doesn’t – as both business and romantic partners. And one thing we know for sure:

If you can’t take constructive criticism, you won’t ever grow to your highest potential. (Tweet this!)

If we don’t pay attention to how our audience wants to receive our story, how to make it compelling and relatable to their own relationships, and using words that matter to them, then all of our experience and wisdom aren’t worth a penny of the $15.99 price tag of the book, because no one will buy it.

We asked trusted advisors, our own audience, and random strangers within our demographic to help us get this one right, and with their constructive feedback, I think we nailed it.

How We Solicited Feedback

Before we ever wrote one word, we talked about our idea with mentors and peers we trust. The feedback sent us in a direction we hadn’t considered before (memoir vs. self-help). We also dropped the idea of making this a course first. Smart friends counseled us to use the book’s popularity to create higher-priced courses later. Already, our project was off to a great start and we saved a ton of time.

If you’ve done the work of building a great network, don’t forget to use it. (Tweet this!)

The next component tested was the title. We came up with 20 variations of titles and subtitles, swapping them around until we had 5 good choices. Then we sent it out to three sets of people: casual followers on Facebook, serious followers on our email list, and total strangers in our demographic through a site called Pickfu.

The title we ended up with is not the title we would have chosen ourselves. We also discovered several words we were using that were off-putting to our market. Imagine if we had used those words out of ignorance and then wondered why no one ever bought the book?

For the book cover, we put three very different cover ideas out for a vote via email list, Facebook, and Pickfu. Again, the cover we would have chosen was not the one overwhelmingly picked by others. In fact, our favorite came in dead last.

After writing the first draft, we sent it to a professional editor for restructuring. We were too close to the project to see the gaps and overlaps, so we trusted someone else to show us the way. We then created the second draft based on this feedback.

Then the scariest part: sharing it for review. First I read the book out loud to my husband, awaiting his response to the story we scripted out months ago. Did he like it? Not always, and that was sometimes hard to take as a wife. But his feedback was invaluable in tightening up the storyline and highlighting our message of partnership.

Five people were sent second draft copies to provide detailed feedback. These five people are my trusted sources, the people who will tell me when something is not good. And boy, did they.

Finally, the book went back for professional line editing, a polish that I couldn’t do on my own. Packaging is as important as the message within, because if a reader can’t get past a crappy cover or terrible editing, they’ll never get your message.

How Feedback Helps

When I look at the finished product, I can only marvel. It is so much more than we imagined, a book that shares our experience and wisdom in a way our audience wants to hear it. And we could have never done that without asking for feedback up front and listening to what our audience needed.

We separated our egos from our work product, and the result was was a healthier self-esteem and a better product.

ABOUT BETSY AND WARREN:  Betsy Talbot and her husband Warren are the authors of Married with Luggage: What We Learned about Love by Traveling the World. Through their popular books, engaging weekly podcast, and revealing Sunday emails, they share the unconventional wisdom they’ve learned about living, working, and traveling together since 2010. Find out more about modern love and partnership at Married with Luggage. (Photo credit: Married With Luggage)

Are you asking for constructive criticism in your business? How? Where? From whom? When did such feedback save you from a major fail? Please share in the Comments below!

It’s here! 7 reasons to love Branding Basics for Small Business, 2nd Edition

It’s a….book!

In what will prove to be the second most exciting Spring birth for me (our son is due in May), I’m pleased as punch to share the launch today of Branding Basics for Small Business: How to Create an Irresistible Brand on Any Budget, 2nd Edition (2014, Norlights Press) with all of you.

Even if you benefitted from the first edition, I invite you to check this one out in paperback or eBook format and let me know what you think.

Here are 7 juicy reasons why your brand and your business will get a boost from what’s inside:

  1. Content marketing as the new sales model: Since the first edition in 2010, content marketing has exploded on the scene and everyone is trying to figure it out. The book includes brand new sections on what content marketing is, how it benefits your business and increases your sales, and tips on what to create, how to share it, and time-savers for getting it done.
  2. Insights from your favorite excerpts: You’ll hear from Alexandra Franzen on how to weave magic with words; Sarah Von Bargen on making blogging easier and more fun; Sandy Jones-Kaminski on tips for effective networking to grow your business (even if you think you hate it); Jay Baer on effective social media; Amy Schmittauer on how to build a doable social media plan; Ann Handley, editor of Marketing Profs on content marketing tips; DJ Waldow on how to tackle email marketing to create a loyal tribe; and The Toilet Paper Entrepreneur himself, Mike Michalowicz about not just pursuing passion before profit but how to get to know your customers intimately. They share wonderful stories and generously gave their time to help you reach your business and brand goals.
  3. Fresh new case studies to inspire you: TCHO Chocolate, Blue Bottle Coffee, Happy Herbivore, Jeni’s Splendid Ice Cream, Taylor Stich and more. All examples of small businesses started with passion and purpose that create loyal fans and killer brands without multi-million dollar marketing budgets.
  4. Social media made simple: I expanded the social media “how-to’s” section in Part 3 to include how to build a plan, how to manage your time and how to create delightful content that doesn’t keep you chained to your computer 24/7.
  5. To blog or not to blog: New content talks specifically about blogging, how and why to consider it part of your mix and ideas for posts when your creative well is running dry.
  6. Launch Week bonuses: Purchase a paperback or eBook format, send the receipt to info (at) red-slice (dot) com by April 7 and get your free digital bonus swag bag of business-building resources from experts you love, including worksheets, tips and an entire book from CRAVE’s Melody Biringer! More details here.
  7. A FREE teleseminar on April 2: If you read this in time, you can still sign up for my free launch week teleseminar, 5 Clever Ways to Boost Your Brand Online. Sign up here NOW as those on the call will have a chance to win 1 of 3 free signed copies or 1 of 3 free Red Slice Brand Bootcamp digital courses ($197 value)

Feel free to Tweet the love today or find other promo posts on this handy page. I’d be honored.

Thank you for your support as this 2nd edition went from idea to reality. I really hope you enjoy it and would love to hear what you think, so let me know once you’ve finished it or feel free to post an online review. Thanks!

The best Super Bowl 2014 ad…that never aired (and one that only aired in Savannah, GA)

The Internet is abuzz about how the much-anticipated and very expensive Ad Bowl fared in Sunday’s big game. Good thing: the game itself was such a blowout it was not one for the ages, so at least we had Bruno Mars and the ads to look forward to. Otherwise, that’s a lot of bean dip and chips that would have gone to waste.

I was underwhelmed by most of the ads this year. They were either retreads of creative ideas that were successful in years past (hello, 2011) or let-downs after weeks of sneak-peek buildup (really, hidden cameras? random celeb cameos? Yawn.) There were cute puppies making friends with Clydesdales that made me tear up (but not buy the beer). There were famous actresses selling homemade soda with the been-there/done-that sex appeal of a GoDaddy gal (again, yawn) but with a new twist of actually laughing at herself a bit (“My real job of saving the world?” Priceless). A little bit of unexpected physical comedy for Greek yogurt.

On the bright side, there was a clever spot from Audi about never compromising (the Doberhuahua). A  great one for Goldieblox to encourage little girls to play with more than just princesses and pink (and sponsored by QuickBooks in support of small business – nice touch), And this one for T-Mobile with Tim Tebow putting on a great performance (if only his QB-ing was as good). And I admit I kinda loved this Microsoft ad about how technology has changed lives (so moving).

But it was this campaign from Newcastle Brown Ale that I adored the most. A campaign which poked fun at the “Mega Huge Football Ad Newcastle Never Made.” One ad features a saucy Anna Kendrick, complaining about how Newcastle asked her to do the ad and then they didn’t have the money to make it. If you don’t already love her, you will after you watch this! I loved it because it was inventive, savvy (they took advantage of the Super Bowl hype without the Super Bowl price) and was on-brand for this very down to earth beer. This is how you create buzz, people (over 4 million views for Anna’s ad and counting…)

Still, I’m not sure there are words for this 2-minute epic local ad that only aired in Savannah, Georgia.  This guy has cajones, I’ll give him that. And a friend who thinks he’s the next Scorsese. But also kind of reminds me of Guns ‘n Roses November Rain video. I’m not sure I like it but I can’t look away.

What was your favorite (or most hated) ad during the Super Bowl? Please share in the Comments below (and include a link to YouTube if you can!)

 

 

Boost your brand: 3 tips to make blogging easier

Blah, blah, BLOGGING.

If you just sighed in disgust, overwhelm or sheer panic at simply reading the B-word, I’d like to talk to you today. Blogging is, in my opinion, one of the single best ways to grow your business, boost your brand and hustle up some thought leadership street cred. Think of it like you are the editor of your own little magazine: press releases and pitching be darned! You have the ultimate in with the editor of You.com -YOU.

How can blogging help your brand and business?

  • It gives you a forum to promote your expertise and point of view
  • It’s SEO-licious, meaning you can write about your core product or service areas and search engines will develop huge crushes on you
  • It provides your target audience with information, advice, entertainment – all great things to build community and nurture future sales and customer loyalty
  • It offers you content to share in social media (for those days when you’re like, “What the heck should I tweet about?”
  • It gives visitors a reason to keep coming back to your site
  • It provides the press with examples of your expertise in case they are writing a story for which you’d be PERFECT

I could go on and on…. “But I hate writing,Mariiiiiiaaaaaa!” (enter whining) “I don’t have time.” “What should I blog about?” I will admit that I have it a bit easier, as I love writing – it’s my favorite form of expression. But even I have days where I face a blank Word document, with a blinking cursor mocking my lack of creativity. We all do. The muse does not always show up when it’s convenient for us.  (TWEET THIS!) Sometimes she’s out grabbing a caramel macchiato and surfing One Kings Lane for fun household furnishings.

So here are 3 tips for making blogging easier and – hell – more fun:

  1. Jot down every question someone has ever asked you about your line of work: Seriously, the juicy ones, the silly ones, the obvious ones, the annoying ones.  Are you a knitting store? How about “How can I learn to knit?” “Where can I find fashionable patterns?” “Isn’t this something just old women do?” Or are you a personal trainer: “What are the best super foods I should be eating?” “How can I start on Day One if I’m overweight?” “Don’t I need to be wealthy to have a personal trainer?” Perhaps you’re a social media consultant: “How do I start on Twitter?” “Which platforms should I be on?” “When are the best times to post on Facebook?” – or even “What questions should I ask to find a good social media consultant?” Got your list? BOOM. You just came up with 3 months worth of blog post topics.
  2. Rif on trendy topics: The Grammy’s are coming up. Can you relate something about your business back to music, a Grammy winning star or even something controversial that happened at the show? New movies come out all the time. Can you relate some tips about your products or services back to a popular film? These kind of posts are as fun to write as they are to read – and you can take advantage of trending topics when promoting the content on social media. For example, if #Grammys are hot, hot, hot the day after the event, you can use that hashtag to promote your post.
  3. Interview interesting people: Who would your target audience (or you) love to hear from? Are there related experts who complement what you provide that would be valuable for your readers? You don’t have to come up with all the blog post ideas yourself – sometimes the best thing to do is feature another interesting person with juicy nuggets of wisdom to share. Not only will your audience love it, but you create a built-in promotional partner – and you get to be generous and support someone else’s great brand so perhaps later they may support you.

Photo credit: Foxtongue on Flickr

10 ways to boost your brand with LinkedIn

I’m excited to share this guest blog post from my friend and frequent collaborator, Sandy Jones-Kaminski of Bella Domain Media. As I’ve mentioned before, Sandy’s a “social media life saver” and is especially adept at leveraging LinkedIn for marketing and business development. Here’s an awesome post from her full of some of her own secret sauce for generating leads and boosting her own brand on LinkedIn. Enjoy!

Recently, after speaking at an event where 80% of the room admitted that they were hardly leveraging LinkedIn at all, I thought I’d share the 10 things I do on LinkedIn each and every week as inspiration for others to do more on this powerful professional networking platform.

Yes! You can hire Sandy Jones-Kaminski to show you how to REALLY leverage LinkedIn. If you start doing even just a few of these things, I bet you’ll see some new (and welcome) outreach or activity.

  1. Update the status on your profile with either news about a connection or an upcoming speaking engagement I have.
  2. Share something worthy that a connection has posted.
  3. Review your main stream and Like or Comment on things your network has shared.
  4. Review who’s looking at your profile and see if there is anyone you want to connect with on the list. (BTW, don’t bother with the upgrade. I had it through a prior job and didn’t real see any real value in it as long as you check it every few days, which I do.)
  5. Share an industry-relevant article, post or maybe a new service offering on your company page. Don’t have a Company Page? Create one!
  6. Endorse what you’re comfortable endorsing for direct connections. (Does anyone really endorse people they couldn’t vouch for during a reference request?)
  7. Research people or companies you’re interested in or are targeting for future work or collaborations.
  8. Follow some new (to you on LinkedIn) thought leaders or Company pages and Comment, Like or Share that content.
  9. Check out what’s happening within some of the groups where you’re most active. (Comment and Like where appropriate.)
  10. Grow your network by sending personalized Invitations to Connect to the new people you meet (or like) each week.

BTW, you can hire Sandy to show you how to REALLY leverage LinkedIn. Click HERE for details.

Not ready just yet? Click this link to get more tips from this networking maven!

Now it’s your turn: What do you think of LinkedIn as a business and brand booster? What do you do on LinkedIn on a regular basis? Please feel free to add your weekly To Dos on LinkedIn in the Comments below, so others can learn from you too!

5 clever ways to position yourself as a (real) expert

Guru. Master. Legend.

Wouldn’t those be nice words to hear after someone introduces you?

Maybe. Personal branding is all the rage these days. But most of us don’t have to be THE leading voice on a certain topic, but a unique, thoughtful and useful voice that is part of the conversation.

I say: Beware the lone guru.

There are so many “personal brands” out there, claiming to be expert in this, or someone who can teach you the secrets of that, or the end-all, be-all source for (INSERT TOPIC HERE).

How nice for them.

The ones who claim to be experts in helping you establish yourself as an expert make me giggle the most. I mean, you should at least have some experience or competency in your chosen field before you expect that article in Fast Company. Experts are not invented, they are cultivated. What are your special skills, talents, experiences that can form a solid, authentic foundation for you to then learn even more and become a valid expert?

My vocation of choice is as a storytelling expert: small business brand strategy, marketing, messaging. Do I know all there is to know about these topics? Hell to the no. I am one of MANY brand strategists and experts. And that’s totally cool with me.

It’s not about offering people one authoritative voice to follow, one cult to join, one Kool-Aid flavor to drink. (Tweet!) There are so many talented brand strategists out there – seeming competitors – whom I admire, follow, learn from and even cite.

No one built up their knowledge and competency on their own. They learned it from somewhere, from someone.

But if you want brand awareness for yourself or your company, if you want to get press + customers + love + speaking gigs + influence, it is a good idea to establish yourself as part of that expert tribe, as someone with a valuable perspective and keen insight into this area.  So instead of getting frustrated every time you see one of these vocal, self-promotional, personal brand “experts” instead of pouting, why not follow some simple tips to join the conversation?

Here are 5 tips on how to establish yourself as an expert

(and no, I’m not claiming to be an expert in expertise – these are just tips I’ve used that have opened up new opportunities for me to help brands + businesses). All of these assume you already have a true level of education, knowledge or experience in your chosen area:

Keep soaking up knowledge:

That’s right. Think you know all there is to know about your topic? You’re done before you even start. Read the best-selling authors out there, attend conferences, read blogs and newsletters. Find out how others are approaching this area, stay up-to-date on trends, and pick and choose which bits of wisdom resonate – or don’t (see Tip #2) – with how you view this topic area. Keep a list of 5-10 sources to follow regularly so you don’t get overwhelmed.

Present a point of view:

It’s not enough to go out there and agree with every expert you read or follow in your space. Often, if you can present a valid, contrarian point of view, people find that much more interesting – and the press may bite. I have often used contributed articles (see Tip #3) and blog posts to say why I thought a certain expert got it wrong, and put my own unique spin and experience on the situation. Being willing to challenge the status quo – for real reasons, not just to be a pain in the neck – displays confidence and authority that people will notice. For some great advice about presenting value-drive content that rabid fans will adore, check out this Jay Baer blog post.

Write & pitch contributed articles/stories:

Not every piece of content you write should be about selling your products or services. People don’t pay to subscribe to news feeds or publications to get commercials. But can you convince Entrepreneur.com that you’re the perfect person to comment on 5 ways companies are actually making money from better SEO? Can you convince Katie Couric that 5 overlooked stressors are making women and mothers ill? Can you persuade TechCrunch to accept your premise that Big Data is changing the way companies roll out new products and features? Think about the macro trends and theories rather than just your own offerings and offer a thought leadership point of view that benefits everyone. Sidenote: Offering guest blog posts to robust online communities like Biznik or BizHive or influential blogs is also very effective.

Speak in public:

Nothing impacts your street cred more than presenting to group as the…you guessed it…guest expert! Have you contacted your local Chamber of Commerce, Small Business Administration or chapter of a national association? Pitch yourself as a speaker on your topic of interest (no sales pitches, please – except they may allow you to have one slide at the end to promote your book, service or special offer). Start building your buzz locally first and then you can start to point to those successes when applying to national event and conferences. Nervous about presenting? Hire a speaking coach, media + presentation coach, or other developmental coach to squash those fears and help you get your message out there. Some great resources for creating an online speaking profile and finding gigs are SpeakerMatch and eSpeakers.

Blog:

Cue the groans. But I’m telling you, blogging is one of the single best – and free – ways to share your philosophy and highlight your expertise on an on-going basis. You don’t need permission or acceptance like you do for scoring a media article or on-camera interview. Think of your blog as YOUR media outlet where you can say whatever the heck you like, Wrote a contributed article about the new rules of workplace etiquette and no publications bit? Fine, post it on your blog. See a juicy new trend in your space that you’re dying to comment on? You can post it tomorrow. The other added benefit of blogging regularly is that you become search engine friendly around these topics, and the more content you have online, the better to establish your expertise when people are searching for info on those topics. Want proof of the power? I often receive both media and sales leads from blog posts that I’ve written 3 or 4 years ago. Need help on where to start and what to write about – or even just how to work with your blog? Take a session with this woman now or check out Problogger for fabulous tips.

What actions have worked for you in establishing your expert status? Which experts do you admire and follow? Share your thoughts and get some link love back to your (expert) site!