Cash flow, creativity, and compassion are not mutually exclusive™

10 Killer Resources to Boost Your Business + Inspire Your Work

8.11.15 - RoundUp (blog)

It’s hard enough to find time in our busy schedules to read all the great posts you can find online, much less consume all that great information. So, this week I thought I’d give you a quick round up of 10 articles from around the web that will wonderfully boost your daily business activities.  Check these out for inspiration, business guidance and a little motivation…and please share to your heart’s content!

20 Smart Ways to Generate More Leads for Your Business
You may already know about some of these existing resources and tools for business development: Now jumpstart your lead generation efforts with a few new tips on how to use them.

More Than Personas: How to Know What Your Audience Really Wants
While I still think creating ideal customer personas is a HUGE help to focusing your marketing efforts and creating a connective brand, this article features other expert examples on how to identify your audience needs.  My faves? “Pull up a digital seat”and “Ask and track.”

The Difference Between Strategy And Tactics And Why You Need To Know
Ah, my favorite, favorite topic! An often mistaken distinction that can make or break your business success  -and your sanity.  I adore Bernadette Jiwa and you will, too. Main message: Stop working backwards.

The 200-Word Guide to Personal Branding
Personal branding requires you to be in the spotlight and you need to be ready. This is a short guide to getting your brand up to par.

Improve Your Email Content With a 7-Minute Workout Routine
A handy infographic that provides a quick “maintenance boost” to your email content and campaigns.

How to Address Marketing’s Big, Nasty and Age-Old Believability Problem
Faced with a world of disbelief, marketers can often get discouraged that they are not making headway. This article features some provocative FAQ’s on the subject and how you can address them.

Buffer Stopped Posting for 30 Days and Here’s What Happened
This is a great read to solidify thoughts on content re-purposing and taking some time to create.

How To Be Creative When Your Brain Doesn’t Want To Play
Addressing writers block with a little creativity instead.

And these 5 bonus ones from yours truly. Enjoy!

Get inspired! 20 of the best branding + business quotes

No matter your focus, I gathered some of my favorite business quotes to inspire you through the challenges.

The Not-So-Secret to Brand Success

It’s probably on your mind after all the inspirational posts you’ve just combed through, but this not-so-secret that I shared last year is still very relevant.

How to Define Your Audience and Boost Your Brand as a Writer MASH Stories, a blog for young writers worldwide interviewed me on this hot topic.

Here’s a piece I wrote for Online Super ninja called 4 Tips to Making Your Message Sexy (ooh la la!)

And a lovely shout out from One Woman Shop, where Red Slice was named one of the 100 best sites for solopreneurs. Honored to be in such company!

Which article is resonating the most or causing an “A Ha!” moment for you? Would love to know in the comments below!

Cash flow, creativity, and compassion are not mutually exclusive™

5 must-watch videos to delight your brand, brain and heart

12.16 videos that inspire (blog)

There is such a treasure trove of great videos out there. Videos that make us think, cry, and laugh. Videos that inspire us to action or give us pause in our own lives. And videos that crisply and clearly offer tips to move us closer to our goals.

Today, please enjoy these 5 great videos I’ve curated for you, in hopes they will inspire and delight your brand, heart, mind and soul. (Tweet this!)

The Power of Reinventing Ourselves. Dorie Clark’s inspirational, personal (and funny) talk about being yourself, living your truth and parlaying that into your personal brand so that you can uniquely stand out. Dorie’s first book, Reinventing You, is a recommended read in the 2nd edition of my book, Branding Basics for Small Business. Dorie’s next book, Stand Out, is now available for pre-order. It’s a book about how to become a recognized expert in your field – something we all need to discover these days in order to gain true professional security.

7 Problems Every Extrovert Understands. Hilarious! And I’m willingly to admit they are all true and have happened to me on my multiple occasions. Introverts in the house: you will love this as well, as you are the saints who put up with us.

How to Increase Your Twitter Engagement. My girl Amy Schmittauer of Savvy Sexy Social creates the most entertaining – and USEFUL- videos about how to use social media more effectively. Her sharp advice can even be found in the 2nd edition of my book, Branding Basics for Small Business – that’s how much I love her. In this video, Amy shares a little secret for how to tell if you’re doing what you need to do to increase your Twitter love.

Lennon and Samaras Share Title Success With Young Fan: OK, if you missed my post on this a few weeks ago, get ready for your heart to burst out of your chest and your eyes to well up with joyful tears. I showcased this heartwarming video of a young fan getting the experience of a lifetime at the Scottish Premiership soccer match as a great example of how need to make your customers be the hero of your brand – just like Celtic FC did here. The joy in this boy’s eyes says it all.

I’m Not Your Inspiration, Thank You Very Much: The previous soccer video is about making a fan the hero because of his loyalty and not simply because of his developmental challenges. Stella Young was a humorous and tireless advocate for disabled rights. Read more of her story here. Alas, she just came onto my radar this past week when she died at age 32. This TEDx video is a sharp, funny, wise call to arms to stop treating people with disabilities like they are exceptional JUST because they have disabilities and that it is insulting and unfair to treat them that way. Her advocacy and push for change – not her failing body – is what makes her an inspiration. You will crack up at her reference to “inspiration porn!”

Got other videos you love that you’d like to share? Please tweet me the link and I’ll share it out!

Photo Credit: Waferboard via Flickr

Cash flow, creativity, and compassion are not mutually exclusive™

4 truths to building your online brand

What does it really take to build a successful brand online? What matters when you seek more engagement, better search rankings or more buzz? Here’s s sneak peek for you from my upcoming webinar with Nick Kellet, co-founder of Listly, happening on Nov 11, 2014. Enjoy!

[listly id=”Tht” layout=”full” show_header=”true” show_author=”true” show_sharing=”true” show_tools=”true” per_page=”25″]

Like what you see here? Please join us for this FREE WEBINAR to discover even more truths and learn 3 ways to supercharge your brand online: Embrace Imperfection on November 11, 2014 at 10 am Pacific Time. Details and sign up can be found here – but hurry! Spots are limited.

Cash flow, creativity, and compassion are not mutually exclusive™

5 un-ignorable reasons why your business needs a blog

A blog is an essential marketing tool for many, many reasons beyond brand building and SEO. (PS: if you are at a loss as to what to blog about or just hate writing, you can find other ways to deliver your valuable content: hire a writer, record a podcast, post photos, craft a Haiku…) Today, my writing partner in crime, Sarah Von Bargen, writer + business consultant and creator of YesandYes.org (a super successful daily lifestyle blog with hundreds of thousands of daily readers) shares her rockstar content marketing advice on why you definitely need to jump start your blog plans.  Enjoy!

Everyone and their sister has told you that you need a blog/twitter/facebook/instagram/everything ever for your business. And while it is, in fact, possible to be a successful business or entrepreneur without those, it sure is nice to have thousands of potential customers and clients interacting with you online, enjoying your cat photos and clever status updates, no?

Need a bit more convincing?  Here are five nearly un-ignorable reasons why you should blog for your business. A blog can be fun and lo, the benefits are huge: (Tweet & share!)

1)  You can establish yourself as an expert
True story time: I once spent a summer writing for a leading women’s magazine.  When we needed experts to weigh in on a topic?  We’d literally Google “relationship expert [city name]” or “interior designers [city name].”  And then we’d paw through their online lives and if they were active online and could string a few grammatically correct sentences together, we’d email them and request a pull quote on our topic. National press coverage = achieved.  Wouldn’t you like to get some national press coverage?

2) Up Your SEO
Search Engine Optimization (how your site and business ranks in search engines) need not be be the stuff of headaches.  When you write about your area of expertise (and when people link to your posts) you move up the search rankings.  If you just have a static website for your graphic design business in New York, you’ll be buried deep on page 23.  But if you’ve got 25 blog posts about the ins and outs of the graphic design world, you’re much more likely to be closer to the top of the pile. It makes sense, right? The more searchable content there is about you and your business, the more people are going to find you. And then buy your awesome jewelry/services/hand-knitted cat sweaters.

3)  Make new connections
Is it painfully hippie dippie to say that blogging for your business shouldn’t just be about making money and finding new customers?  You can also connect with professional peers, mentors and mentees, companies that can provide you with make-your-life-easier products, vendors and  heaps of new friends.  When you interview people for your blog, interact with people on twitter, link to other bloggers, and host guest posts you’re strengthening your professional network and, really, you’re just being nice.  Which is sort of more important.

4) Create buzz for new products and services
Launching a new line of jewelry?  Spend the month before you launch writing about the process, your inspiration, the resources you used, and posting teaser photos or videos.  Send out promotional samples to bloggers you think would enjoy them.  Easy peasy!

5) Connect with new clients and customers (Dur.)
Well, obviously.  OBVIOUSLY.  When people like your product or brand (or you) they want to know more about it.  And someone who’s reading your blog is about a million times more likely to buy your new products, purchase something on sale, spread the word about your work, and become a repeat buyer.  When you create great, google-able content (“How to wear layers under a dress” for a fashion label or “What to pack for Hawaii” for a travel agency) people who don’t know about you and your products will find you.  And if you’re lucky, they’ll stay around for awhile browsing all your great content.  And then buy something.

Does your business have a blog?  What good things have happened to you because of your blog? Tweet me @redslice and let me know!

 Graphic credit: YesandYes.org. Social media buttons by twenty three oh one

Cash flow, creativity, and compassion are not mutually exclusive™

How to cultivate your personal brand on LinkedIn

Today’s guest post is from Sandy Jones-Kaminski and it’s a topic with which I know many of you grapple. Learn more about Sandy and her fabulous offer for you at the end! Sweet.

Have you jumped on the personal brand wagon yet?

Personal branding is still a hot topic, so I thought I’d share some of the ways that you can use LinkedIn to cultivate and reinforce your personal brand.

First off, let’s agree that your personal brand represents how you market yourself to the world (Tweet this!). It’s what comes to mind when people you know think of you, and it tells folks you don’t know what you represent, offer or are a go-to person for.

As an example, my personal brand is that of a connector, networking maven and person that can almost always find a way to make things happen. It’s funny to think that back in the late 80s I unwittingly started cultivating my personal brand when I ordered custom license plates for my car that said, “HAS A WAY” on them. I happily gave those plates (and my car) up when I moved from Chicago to San Francisco in the late 90s, but that part of my personal brand identity definitely stuck.

Define Your Brand

If you haven’t identified your own personal brand yet, I recommend you spend at least a half hour this week thinking about and then listing the things:

– for which you are known

– for which you want to be known

– you are most likely to say when asked, “What qualities differentiate you from your peers (or competitors)?”

Update Your LinkedIn Profile

Rethink your headline: Distill what you’ve come up with and use it to inform the edits you should make to your LinkedIn profile. Does you headline reflect what you are versus what your job title or role is? (There’s a place for title by your company’s listing in your job history.) On mine, for example, I currently have:

Networking Expert, LinkedIn Trainer/Strategist/Blogger, Social Media Marketer, Business Developer, Author, Speaker

Create a public URL: Additionally, if you haven’t set up your Personal LinkedIn URL yet, it is time. Look under “Profile” then “Edit Profile” to find “Public Profile” and carefully consider whether you want to use your name, business name or a nickname in the URL. This is a great link to share in your email signatures or on your personal business cards if you don’t yet have a website you’re proud of or a job or a personal Tumblr or similar page. For example, mine is http://www.linkedin.com/in/sandyjk

Improve your summary: Use your “Summary” as you would an elevator pitch, brief cover letter or biography, but do make sure that your personality comes through.

A much-challenged belief that LinkedIn is your resume online is inaccurate. Your LinkedIn profile summary is actually a less formal way to present your best possible self to the professional world and when would you ever want to sound like a robot to another human? Leave the robotic resume speak for the specific job listing within your profile, but even there, let SEO (search engine optimization) tactics guide your descriptions.

Focus on words you think a prospect, recruiter or hiring manager looking for someone like you would use to search the vast LinkedIn database.

Here are a few I’ve seen in the “Specialties” section and/or within the listings in the “Experience” section:

-executive, managed, global, delivered, sold, produced, developed, wrote, author, speaker, marketing, built, start-up, etc.

Make smarter status updates: Make sure your status updates (and tweets if you’ve linked Twitter to your profile) reflect the things/topics for which you want to be known and keep your self-promotion in line by using the Pareto principle (80/20 rule) and share insights or “on brand” content 80 percent of the time and only share your good news or accomplishments 20 percent of the time.

Share your expertise: Last, but certainly not least, peruse the groups you are a member of within LinkedIn for relevant to you or your industry conversations where you can showcase your personal brand by contributing meaningful insights, knowledge or ideas. This is a great way to build your reputation and awareness with people who don’t already know you or what you represent. But, a word of caution, it’s also a great way to tarnish your personal brand if you use your comments to solely promote yourself or business or as what’s called “link bait” to get people to visit your site or Facebook page.

Hope this motivates you to jump on the personal brand wagon!

About Sandy: As the Chief Connecting Officer of Bella Domain Media, and the author of, I’m at a Networking Event–Now What???, a #1 pick on the Inc.com 2010 Business Book Wish List, Sandy shares her insights and practical advice as a LinkedIn strategist, professional development speaker/trainer, and consultant/coach. She offers Mastering LinkedIn…Beyond the Basics: a customized training for individuals or teams already using LinkedIn at an introductory or intermediate level, and would now like to maximize their use of this powerful social networking platform. You can contact her via belladomain.com to schedule your personal or group training today. Mention Red Slice to receive $50 off your first session!  And sign up for her free newsletter full of LinkedIn tips and more!

Photo credit: Joneski’s

How often do you use LinkedIn? Do you find it valuable or are you still figuring out the best way to use it to promote your brand? Please share!

Cash flow, creativity, and compassion are not mutually exclusive™

Is accountability dead?

Sometimes, it feels like our world has turned into a giant game of tag. People and organizations are constantly pointing fingers to blame mistakes, gaffes and actions on someone else. The ink barely dry on headlines, and people are shouting, “Not it!” in an effort to get the spotlight off themselves.

Consider:

  • GM uncovers ignition flaws on their Cobalt years ago, but instead of fixing the problem at the time (too much money and time) or recalling the vehicles immediately (or even now, doing a full recall to ease public concern, they blame the drivers:  “… the Cobalt and other recalled small cars were safe to drive as long as drivers used only a key and not a heavy key chain.” (WSJ)
  • Retailer West Elm backorders my table by over 2 months without notifying me. When I email to complain after checking my order status, there is no apology or offer to rectify – it’s simply “the manufacturer’s fault.”
  • An overnight dog boarding facility skips my dog’s dinner which I discover due to food being left over upon pick up. While they investigated the cause, the response? “We’re sure he was fed but it was probably another dog’s food.” Which is also not a good thing. No apology, no mea culpa, no offer to make it up to us, compensate us a free stay, etc.
  • An intern fails to report status of the work she’s doing. When asked to correct this going forward and work on improving her communication skills, she responds with, “But it’s not my fault. You never asked for a status update.”

Is apology a dirty word? When did accountability go out of style? Whatever happened to “The situation is what it is, for whatever reason. How can we now make it right?”

When it comes to your brand, how you respond to crisis says more about you in a louder fashion than the thousand heroic acts you may do when things are going right.

Explanation is not a substitute for accountability. Make things right to protect your brand. (Tweet this!)

It may indeed be factual to blame someone or something else for why you’ve disappointed your audience, client, or customer. Traffic, lost shipments, sudden illness a personal emergency that distracts you. All valid, all believable, all true.

But that doesn’t give you or your brand a free pass to disappoint and go back on your word. I can’t even count how many virtual assistants or interns I tried to hire who had something interfere with doing what they said they were going to do, leaving me and my business hanging.

Responsibility is defined as: the state of being the person who caused something to happen. Accountability is defined as: the quality or state of being accountable, especially :  an obligation or willingness to accept responsibility or to account for one’s actions

Simply put, you may not be responsible, but you need to be accountable.

Hey, I get it. Life happens. Believe me, I know this better than anyone. I was in the middle of a client project when I had a brain aneurysm.  The firm under which I was subcontracted immediately sent in one of the principal partners to replace me so the client would not be left in the lurch.

I once gave an overseas client back a non-refundable deposit and lost money on the deal – after delivering all the work promised in the contract that she (allegedly) read and signed-  simply because she abusively claimed it was not at all what she needed or asked for. English was her second language, so I think there may have been a major communication gap. But at the end of the day, in her mind, she did not get what she asked for and it was not worth it to me to argue with a crazy person. So I took a loss: I still had to pay my subcontractor who did her part. I wished the client well and told her to use the work we’d delivered if she wanted.

You can be creative. You can find solutions. You can ask for patience as you honor your commitments. You can offer an alternative or line up a replacement. Or like a dedicated writer I know, you can go a night without sleep to deliver what you said you would if someone is counting on you.

What can you do to make things right? What can you do to turn disappointment into delight? What can you say to make the person feel heard and appreciated? It’s not enough to say, “Well, this is why it happened. So deal with it.” It’s YOUR responsibility to turn the situation around as best you can.

Epilogue: After a tweet, West Elm told me to contact elevated support, the woman personally located a comparable item from a sister company, credited me back the difference and added a 15% discount on top of it all to boot. Nice. I told her my biggest frustration was the cavalier attitude conveyed in the initial email exchanges. True, I didn’t get this service level until I took to Twitter to complain (that should not be the case) but in the end, she turned around my negative experience. It was not “Judith’s” fault this happened. It was not even West Elm’s. But they are the face of the transaction and they (finally) took care of it. Nice.

When have you bravely taken accountability for disappointing a client or customer even when it was “not your fault?” Would love to hear your heroic story in the Comments below!

Cash flow, creativity, and compassion are not mutually exclusive™

Got goals? 6 resources to get your butt into gear this year

Hello, 2014! How the hell are ya?!

Now that you’re emerged from your eggnog-induced haze and dusted off the last of the New Years Eve glitter (why does that stuff always seem to stick around for weeks? It’s a mystery…) you are ready to tackle the new year. Right? RIGHT?!

But what does that mean, to tackle the new year? Sounds so adversarial, as if the new year is waiting to mug you and steal your wallet.

We’ve all done the rounds of “New Year Planning:” resolutions, goal setting, visioning, action plans. I used to go into each year with a set of goals organized by topic: Fitness, Career, Writing. That worked for a while….until the year I had major health issues. And then New Year Planning became much airier and flexible, which made me happier. I started thinking about only 2-3 big goals. Things I wanted to accomplish rather than do. Last year, I went a step further and simply picked 2 themes to guide my year, and I mapped every activity to them,

As you get this year’s  goals into gear, here are 6 resources that will add some awesome sauce to your big plans. Remember, any dream starts with a single small step. (Tweet this!)

Goal: Get my book written and published, damn it! Got a book inside you yearning to burst forth and illuminate the world? A book is always more than just a book. Much more. Writing a book could direct the course of your career for the rest of your life. It could lead to infinitely important connections, multiple revenue streams, spin off products, international relations. It could start a revolution. You need a plan.  YOUR BIG BEAUTIFUL BOOK PLAN (Click on Shop when you get there) is a digital program to get tyour word into the world — where it belongs.

Goal: Simplify and declutter my physical (and mental) life. Check out The Declutter Clinic from Married With Luggage. Warren and Betsy ditched their urban corporate life, sold everything they owned and now travel the world writing books, blogging and speaking about how to live your dream. The first step? Ditch the clutter. Get practical and fun strategies to organize, store and sell your stuff, breathe easier and make room for growth – whether you want to travel the world or simply create a more open environment.

Goal: Have an awesome website, blog and (sensible) social media plan that attracts mad traffic: Run, don’t walk and hire Sarah Von Bargen for a Clever Session or a souped-up Solution Session. This woman attracts tens of thousands of blog readers each day. She’s fun. She’s practical. And she’ll show you time-saving tips and tricks to make you “awesome on the internet.” Yes, I’m biased: she’s my writing partner in crime, and I also took a session myself.

Goal: Write better emails. Articulate everything better: Alexandra Franzen, self-expression guru extraordinaire, has got you covered. Sign up for her I Heart Email course starting Jan 10. Or if you want to just generally articulate your life/business/mission/manifesto in a clearer, juicier way, take one of her Write Yourself into Motion workshops (tour schedule coming soon, but get on her email list to find out first!)

Goal: Create an irresistible brand and marketing strategy for myself, my business or my cause: Put that donut down and get your business and brand booty in shape this year with my digital self-study MOMENTUM Pro. Through fun playbooks you can do at your own pace, I’ll walk you step by step through defining your mission, your target market, your messaging and your value.  All so your marketing efforts work. 

Goal: Create goals with soul and get more of what I desire: Turn goal-setting on its ear with Danielle LaPorte’s fabulous resources for living the life you want to live. The Desire Map (Click on Shop when you get there) is an interactive experience that maps your core desired feelings first and then informs how you plan your day, year, career, holidays and life.

Photo credit:  Es.mond on Flickr

Your turn: What are you “tackling” this year? Goals, visions, themes, desires? Please share in the Comments and I’ll share any resources to help you. Hopefully, others can chime in, too!

 

Cash flow, creativity, and compassion are not mutually exclusive™

10 ways to boost your brand with LinkedIn

I’m excited to share this guest blog post from my friend and frequent collaborator, Sandy Jones-Kaminski of Bella Domain Media. As I’ve mentioned before, Sandy’s a “social media life saver” and is especially adept at leveraging LinkedIn for marketing and business development. Here’s an awesome post from her full of some of her own secret sauce for generating leads and boosting her own brand on LinkedIn. Enjoy!

Recently, after speaking at an event where 80% of the room admitted that they were hardly leveraging LinkedIn at all, I thought I’d share the 10 things I do on LinkedIn each and every week as inspiration for others to do more on this powerful professional networking platform.

Yes! You can hire Sandy Jones-Kaminski to show you how to REALLY leverage LinkedIn. If you start doing even just a few of these things, I bet you’ll see some new (and welcome) outreach or activity.

  1. Update the status on your profile with either news about a connection or an upcoming speaking engagement I have.
  2. Share something worthy that a connection has posted.
  3. Review your main stream and Like or Comment on things your network has shared.
  4. Review who’s looking at your profile and see if there is anyone you want to connect with on the list. (BTW, don’t bother with the upgrade. I had it through a prior job and didn’t real see any real value in it as long as you check it every few days, which I do.)
  5. Share an industry-relevant article, post or maybe a new service offering on your company page. Don’t have a Company Page? Create one!
  6. Endorse what you’re comfortable endorsing for direct connections. (Does anyone really endorse people they couldn’t vouch for during a reference request?)
  7. Research people or companies you’re interested in or are targeting for future work or collaborations.
  8. Follow some new (to you on LinkedIn) thought leaders or Company pages and Comment, Like or Share that content.
  9. Check out what’s happening within some of the groups where you’re most active. (Comment and Like where appropriate.)
  10. Grow your network by sending personalized Invitations to Connect to the new people you meet (or like) each week.

BTW, you can hire Sandy to show you how to REALLY leverage LinkedIn. Click HERE for details.

Not ready just yet? Click this link to get more tips from this networking maven!

Now it’s your turn: What do you think of LinkedIn as a business and brand booster? What do you do on LinkedIn on a regular basis? Please feel free to add your weekly To Dos on LinkedIn in the Comments below, so others can learn from you too!

Cash flow, creativity, and compassion are not mutually exclusive™

5 clever ways to position yourself as a (real) expert

Guru. Master. Legend.

Wouldn’t those be nice words to hear after someone introduces you?

Maybe. Personal branding is all the rage these days. But most of us don’t have to be THE leading voice on a certain topic, but a unique, thoughtful and useful voice that is part of the conversation.

I say: Beware the lone guru.

There are so many “personal brands” out there, claiming to be expert in this, or someone who can teach you the secrets of that, or the end-all, be-all source for (INSERT TOPIC HERE).

How nice for them.

The ones who claim to be experts in helping you establish yourself as an expert make me giggle the most. I mean, you should at least have some experience or competency in your chosen field before you expect that article in Fast Company. Experts are not invented, they are cultivated. What are your special skills, talents, experiences that can form a solid, authentic foundation for you to then learn even more and become a valid expert?

My vocation of choice is as a storytelling expert: small business brand strategy, marketing, messaging. Do I know all there is to know about these topics? Hell to the no. I am one of MANY brand strategists and experts. And that’s totally cool with me.

It’s not about offering people one authoritative voice to follow, one cult to join, one Kool-Aid flavor to drink. (Tweet!) There are so many talented brand strategists out there – seeming competitors – whom I admire, follow, learn from and even cite.

No one built up their knowledge and competency on their own. They learned it from somewhere, from someone.

But if you want brand awareness for yourself or your company, if you want to get press + customers + love + speaking gigs + influence, it is a good idea to establish yourself as part of that expert tribe, as someone with a valuable perspective and keen insight into this area.  So instead of getting frustrated every time you see one of these vocal, self-promotional, personal brand “experts” instead of pouting, why not follow some simple tips to join the conversation?

Here are 5 tips on how to establish yourself as an expert

(and no, I’m not claiming to be an expert in expertise – these are just tips I’ve used that have opened up new opportunities for me to help brands + businesses). All of these assume you already have a true level of education, knowledge or experience in your chosen area:

Keep soaking up knowledge:

That’s right. Think you know all there is to know about your topic? You’re done before you even start. Read the best-selling authors out there, attend conferences, read blogs and newsletters. Find out how others are approaching this area, stay up-to-date on trends, and pick and choose which bits of wisdom resonate – or don’t (see Tip #2) – with how you view this topic area. Keep a list of 5-10 sources to follow regularly so you don’t get overwhelmed.

Present a point of view:

It’s not enough to go out there and agree with every expert you read or follow in your space. Often, if you can present a valid, contrarian point of view, people find that much more interesting – and the press may bite. I have often used contributed articles (see Tip #3) and blog posts to say why I thought a certain expert got it wrong, and put my own unique spin and experience on the situation. Being willing to challenge the status quo – for real reasons, not just to be a pain in the neck – displays confidence and authority that people will notice. For some great advice about presenting value-drive content that rabid fans will adore, check out this Jay Baer blog post.

Write & pitch contributed articles/stories:

Not every piece of content you write should be about selling your products or services. People don’t pay to subscribe to news feeds or publications to get commercials. But can you convince Entrepreneur.com that you’re the perfect person to comment on 5 ways companies are actually making money from better SEO? Can you convince Katie Couric that 5 overlooked stressors are making women and mothers ill? Can you persuade TechCrunch to accept your premise that Big Data is changing the way companies roll out new products and features? Think about the macro trends and theories rather than just your own offerings and offer a thought leadership point of view that benefits everyone. Sidenote: Offering guest blog posts to robust online communities like Biznik or BizHive or influential blogs is also very effective.

Speak in public:

Nothing impacts your street cred more than presenting to group as the…you guessed it…guest expert! Have you contacted your local Chamber of Commerce, Small Business Administration or chapter of a national association? Pitch yourself as a speaker on your topic of interest (no sales pitches, please – except they may allow you to have one slide at the end to promote your book, service or special offer). Start building your buzz locally first and then you can start to point to those successes when applying to national event and conferences. Nervous about presenting? Hire a speaking coach, media + presentation coach, or other developmental coach to squash those fears and help you get your message out there. Some great resources for creating an online speaking profile and finding gigs are SpeakerMatch and eSpeakers.

Blog:

Cue the groans. But I’m telling you, blogging is one of the single best – and free – ways to share your philosophy and highlight your expertise on an on-going basis. You don’t need permission or acceptance like you do for scoring a media article or on-camera interview. Think of your blog as YOUR media outlet where you can say whatever the heck you like, Wrote a contributed article about the new rules of workplace etiquette and no publications bit? Fine, post it on your blog. See a juicy new trend in your space that you’re dying to comment on? You can post it tomorrow. The other added benefit of blogging regularly is that you become search engine friendly around these topics, and the more content you have online, the better to establish your expertise when people are searching for info on those topics. Want proof of the power? I often receive both media and sales leads from blog posts that I’ve written 3 or 4 years ago. Need help on where to start and what to write about – or even just how to work with your blog? Take a session with this woman now or check out Problogger for fabulous tips.

What actions have worked for you in establishing your expert status? Which experts do you admire and follow? Share your thoughts and get some link love back to your (expert) site!

Cash flow, creativity, and compassion are not mutually exclusive™

Combining football, business & money into an expert personal brand: A chat with Kristi Dosh

Fall is almost here in my part of the world. Warm sweaters. Pumpkin Spice lattes.  And of course…football season! If you know me, you know I’m a huge football fan, both college and pro. I would never call myself an advanced expert, but I know the game, can recognize many ref calls, and, when my husband wants to wind me up for an amusing rant, he’ll bring up the Wildcat formation (while exciting to watch, people can’t just go around playing any position they want to, IMHO)

Whether you, too, are a football fan like me or not, you will love today’s post. It’s about sports, yes, but it’s also about how to create an expert personal brand to launch blogs, books and speaking opportunities. We’re talking with Kristi Dosh, ESPN’s sports business reporter, an attorney, public speaker and author. Kristi is the founder of BusinessofCollegeofSports.com, a website dedicated to the financial side of collegiate athletics. Kristi’s latest book on the business of college football, Saturday Millionaires: How College Football Builds Winning Colleges launched this week.  She also has another book due out next year: Balancing Baseball: How Collective Bargaining Has Changed the Major Leagues. Kristi is a frequent guest lecturer in sports management and law programs.

We crossed paths through HARO for a freelance article she wrote. And I’m so glad we did, as she combines two things I love: business and sports. Read on to see why she wrote a book about the business of college football, and for your own brand and business, how she not only became an expert on this topic after being an attorney for many years, but how she promotes this personal brand effectively (hint: targeting is key!) 

RS: Welcome Kristi! What made you decide to write a book about the business of college football?

KD: In the early days of my sports media career – the ones where I wrote for free for Forbes and anyone who would have me on their blog while simultaneously practicing law full-time – I became fascinated by financial statements for college athletic departments. Math was never my favorite subject, but I found out pretty early on while covering the sports business that numbers can tell a story. And the story I was reading between the lines of athletic department financials was nothing like what I knew about college football from years of being a fan. In early 2011, I wrote a six-part series for SportsMoney on Forbes about the finances of every public school in the six “automatic-qualifying” conferences. Those posts received more views and feedback than any other posts I’d ever written, and I knew something was there. At that time, no one was writing about the business side of college sports on a consistent basis, and fans were becoming interested in what was going on off the field in these athletic departments earning millions from television contracts. Seeing the interest and realizing there was a gap in coverage by the sports media, I began to seek out more stories about the business side of college athletics, particularly football. It wasn’t long before I realized all I was learning from my research and visits to college campuses for facilities tours and sit-downs with athletic directors was changing the way I viewed college athletics. I knew not every fan would have that opportunity, so I wrote the book as a way of sharing everything I’ve learned with fans.

RS: How do you become an expert on a topic like this?

KD: First, I think it helped that I chose a topic where there was a gap in the coverage by traditional media. It’s sort of like when you’re developing a new product – you want something that fills the white space.

Next, you have to commit 100 percent. I made learning everything I could about the business side of athletic departments, and writing on what I learned, a part-time job in addition to my full-time job that was paying my mortgage and student loans. I started a blog called BusinessofCollegeSports.com so that all my writing on this subject would be in one easy-to-find place. Then I committed to writing on that site every single weekday. Between the launch of the site and the day I quit writing for the site to join ESPN, I posted 133 blogs in 175 days. In fact, I believe one of the reasons I ended up at ESPN was because their college football writers were linking to my blog on a weekly basis. On top of that, I was promoting myself to radio stations around the country as an expert on the matter by sending them blog posts pertinent to their market.

RS: How do you market yourself as an expert?

KD: I think self-promotion comes more naturally for some than others – for better or for worse, it comes pretty naturally to me. That being said, I think anyone can learn how to do it. Most importantly, you have to create something you can show to people to prove you’re an expert, whether it’s a blog, a book, a podcast – anything that illustrates your knowledge. Then you have to present that knowledge to the right people. This is where I see many young bloggers get off track. They inundate more senior writers on Twitter, LinkedIn and email with every post they write. My strategy was to carefully select who I targeted so as to give myself the best chance of having that person look at my work. For example, if I wrote about the finances of FSU’s athletic department, I was going to try and get it in the hands of beat writers who cover FSU and local radio hosts and producers. It didn’t make sense to me to send it to a national writer when it’s more of a local interest story, or to send it to someone who doesn’t cover the team regularly. Obviously getting a national writer to tweet out your story or reference it in his/her own piece is amazing exposure, but you can’t just send those people everything you write. Instead, I’d watch for them to write a piece that something of mine tied into – then I’d send them my piece. In the end, I found the most effective way to get other people to help you is to find a way to help them do their job better.

About  Saturday Millionaires:

Saturday-MIllionaires-BookLast year Football Bowl Subdivision college football programs produced over $1 billion in net revenue. Record-breaking television contracts were announced.  Despite the enormous revenue, college football is in upheaval. Schools are accused of throwing their academic mission aside to fund their football teams. The media and fans are beating the drum for athletes to be paid. And the conferences are being radically revised as schools search for TV money. Saturday Millionaires shows that schools are right to fund their football teams first; that athletes will never be paid like employees; how the media skews the financial facts; and why the TV deals are so important. It follows the money to the heart of college football and shows the real game being played, including debunking 6 myths most people have about college football programs, such as: Myth #2: Supporting Football Means Degrading Academics and Myth #5: A Playoff Will Bring Equality to College Football

Check out Kristi’s great new book on Amazon or Barnes & Noble (print & digital editions for both). Follow her on Twitter for more insights and news.

Your turn: What area of expertise do you promote in your brand? Why did you choose that area: skill, passion or something else? Please share in the Comments below. Or just let me know your favorite football team you’ll be cheering in this fall!